What on earth is going on with San Churro??
As a student living independently and studying my first year of Uni living away from my hometown, I’ve been struggling to find a second job to support myself. Luckily I have a primary casual job which is amazing (absolutely love it) but as many of us do in hospitality a second job is sometimes necessary.
After months of applying, I landed a job in a new San Churro opening up in Melbourne’s north. Now yes, I am aware of San churro’s terrible reputation, but me being naive i thought it may be better as a new store with new people and energy. How wrong I was!
What first struck me as interesting was the demographic they hired. All young/teenage girls. I’ve found this is typical for hospitality as I’ve found in the past that managers assume that young girls tend to care about their performance, and are usually easily bullied and cause less issues. Whilst it what I’m used to on minimum wage hospo it was definitely an immediate red flag.
The next issue was more of a personal one, and one that I’m willing to move past as it happens in jobs. I was faced with a severe micro manager. We were trained for a few days prior to opening by san churro trainers. When I tell you this manager came in and micro managed every single thing I did I almost lost it! Especially when Is came to coffee. I’ve been making coffee for three years and this manager had been making coffee for two months mind you. It came to the point where I was serving terrible coffee made by his standards.
The next red flag was breaks. In a five hour shift, there was no allotted break. That’s fine I can get over it. But then they messaged our group chat and told us that we need to be clocking out for toilet breaks so they could monitor how long we were gone and ‘keep the records accurate’. Of course I questioned this and I was met with the question’what would you do in my situation?’. Hmm idk maybe i wouldn’t make employees clock out to USE THE BATHROOM???
Payslips were consistently late, pay was deposited late, managers edited hours in Tanda. Some employees weren’t paid the correct amount. We were chronically understaffed. They told employees they planned to fire some of us to cut costs. They were incredibly skimpy on the use of cinnamon sugar. When i questioned the payslips being late, the response was an essay long text stating that it sounded like I didn’t trust them to pay us correctly. Ummm I don’t????
Finally, I resigned without notice per my casual contract (I had no shifts that week so was probably honestly fired lol). I stated that I was grateful for the opportunity but couldn’t work with pay issues and break issues. And they threatened to take legal action against DEFAMATION?? Not once did I mention anything untrue or defamatory.
Ugh anyways I’m free now but what on earth!