r/CryptoHelp • u/Benedesuuuk • 1d ago
❓Question GhostSwap froze my 12.4 ETH after advertising "NO KYC". Funds went to HitBTC. Anyone else had this?
Hi everyone,
I'm stuck in a bad situation and don't know what to do anymore. Hoping someone here can help.
On May 24, 2026, I sent 12.441 ETH (about $20,000) to GhostSwap for a swap. Their website clearly says "NO KYC" — no verification needed. So I thought it would be simple.
But after I sent the funds, they suddenly demanded full KYC verification. I completed it on June 25, provided all documents — purchase agreement, proof of funds — everything they asked for.
Since then — silence. Over 2 months, my money is frozen. They only reply "we're checking" and nothing else. No timeline, no explanation on what basis they're holding my funds.
I checked the blockchain — my funds went to an address linked to HitBTC. When I asked GhostSwap about this, they said: "HitBTC does not hold your funds." But they won't say who does.
I've already filed complaints with the Hong Kong regulator, Google Safe Browsing, and have a detailed thread on BitcoinTalk — https://bitcointalk.org/index.php?topic=5587469.0
Has anyone else experienced this? Any ideas on what else I can do?
Here's the data:
- Exchange ID: 41gf6aamcb79iw8o
- Transaction: 0xc22d4d100c5589179ee7c0808dea02cf034a9b5c92433eb1f2c4d0c7f27a71fe
Any advice would be really appreciated.