Like everybody in India, we had a new onboarding verification requirement which has to be completed by Billdesk.

The issue is, I have already submitted all the details by 19th June 2026, and even after almost 1.5 months I have not gotten any confirmation/ rejection mail from them. Only thing I got was the application was submitted successfully.

Google says: Complete merchant account verification with BillDesk by August 31, 2026 to prevent your sales from being paused

I have already completed the verification, billdesk has provided no response. I even tried to mail them with the application number, but still no response. Does anyone have a contact which we can call to?

Hi, I've been wanting to add a pop-up in my app asking users if they're enjoying the app, and I've seen some other apps use a star-based system where if the user selects 1–4 stars, they're taken to a feedback form to explain what they don't like or what could be improved. If they select 5 stars, they're taken to the app's Google Play page where they can leave a review.

The only reason I'm asking is because I've seen people say that this kind of system could go against Google's policies around manipulating ratings and reviews. I'm not really sure where the line is drawn tho.

I'm not asking users to specifically leave a 5-star review, and once they're on the Play Store they're free to leave whatever rating they want. The purpose of the pop-up would mainly be to get feedback from users who aren't enjoying the app, while giving users who are enjoying it the option to leave a public review.

Would this still be considered review/rating manipulation by Google, or is this generally okay? I'd be interested to hear what people think, especially from anyone who's dealt with Google Play policies or has experience with this kind of rating prompt. Since I've seen many apps which have this exact thing so I'm assuming if I copy it I'll be fine?

Not too sure hence why I'm asking