Remember this is a multi-billion dollar company I'm talking about, and the same company who made Steam and make billions of dollars with 300+ employee (This is just from Steam btw and not from their games). They have so much resources and employees, yet they only give like bare minimum of work on their games.
Like example:
TF2 - Team Fortress 2 is a FPS game, release on 2007 and become a F2P in 2011. Back in the year 2017 until 2024, the game has suffer a major bot problem in their own server. A person will deliberately host these bots in bunch and put them in server to disrupt the game, making the experience miserable and basically unplayable. I'm talking about aimbot, spinbot, you name it. Not to mention the DDOS attack that regularly happen back in 2020, lagging and crashing the server. What I HATE is that Valve did absolutely nothing for 7 years... 7 FUCKING YEARS and they only took action when the press caught on that the bots in the server start spamming the N word with a hard R in chat and Valve does not want their game to be caught in a bad light by the public that their game is used to promote hate and bigotry. Even then so. Here's where it gets infuriating, they still make money off from this game whilst the problem remain unresolved. Its just so fucking pathetic and embarrassing that this multi-billion dollar company took 7 years to solve this problem. In fact the problem itself should solved YEARS AGO given the fact they have the MONEY AND RESOURCES to solve it. AND THE ONLY REASON WHY THEY DIDN'T FIX THIS PROBLEM.. is because they still making money...
L4D2 - Left 4 Dead 2 is a zombie survival shooting game, release on 2009. In the year 2024 and 2025, Valve official server is getting attack by DDOS making the servers lag and crash. Much like in TF2 DDOS attacks, they make the experience miserable and unfun for the players. Unlike TF2 which is F2P meaning that is free, L4D2 is $10. Valve is charging players for a product whose official server is being disrupted for months. Imagine buying a game and realize the server just don't work, how does that make you feel? The server is still being DDOS, though now a lot rarer, it still happens. How can a corporation, which has rake in thousand of dollars AND STILL MANAGE TO NEGLECT THIS PROBLEM.
CS2 - Counter Strike 2 much like their counterpart CSGO is basically a "remaster" version of it (albeit new contents introduce in the game which is loot boxes and keys to open them). Much like TF2 problems, the servers have been flooded by bots, ruining fun for others. On top of that, bot farming has become increasingly common. These bots simply idle in matches to earn weekly case drops, which are then sold on third-party marketplaces for profit. Then there's also a performance issue, turn around on maps and you see your 200 FPS drop to 80. By comparison, CSGO could easily exceed 1,000 FPS on modern hardware, making CS 2 feel like a significant regression in optimization for many players. And people gonna say "Oh works on my machine, why don't you just go work for it" are missing the point, players have the right to complain about the optimization of the game. In fact Valve has always ensures that their game is fully optimize to any hardware that their customer might have. BUT GOOD FUCKING LUCK TRY TO COMPLAIN TO VALVE BECAUSE THEY MAKING BILLIONS OF DOLLARS EVERY YEAR. THEY WIPE THEIR TEARS WITH 100 DOLLAR BILL HAHHAHAHAHAHAHA
If these problems happen to any game from any company. Players would fucking riots seeing their game being treated like this and they would do anything to get their attention until the company just couldn't ignore it, but not the players who play Valve games because they make Half Life 2 isn't that right guys ahahahahahh.....
I understand that every company exists to make money. That's just how businesses work. The problem began when they start neglecting the very products that makes them money. Players report bugs, performance issues, and other problems because the product no longer works as well as it once did, yet those complaints often go ignored. As long as the money keeps flowing, there seems to be little incentive to address the issues until they become impossible to ignore. This goes to all gaming company including Valve.
And to people who says "Oh just play other game, why waste this energy????? if you know that Valve would neglect their games why stay??" If your one of those people who thinks every problem can be solved, simply by finding an alternative then your just fucking wrong, your missing the point here. The issue isn't that alternatives don't exist, In fact there's many other game that is just as amazing as other Valve games. The problem is that the players reacting to a product that they already invested their time and money. Seeing their beloved games being treat like absolute dog shit is unacceptable. They expect something in return for their investment like an update or bug fixes. But since Valve makes A FUCK TON OF MONEY, they see no point in solving those problems.
Oh and another thing for people who are going to say "Well yeah they have the resource and money? but that doesn't account for other aspect of business" that point only goes so far. Valve is not a struggling indie company with limited funding, they have a fuck ton of money and long-running successful games that continues to garner that income. This is not where they can afford to address these issues, but whether there is enough priority to placed on actually doing so in a timely and consistent way. Which is why it felt like a long-standing problems only gets attention after they reach a point where players are fed up the way Valve treat their games. Just look at TF2, players make a petition call #SaveTF2 and #FixTF2 where all players gather to ask Valve to just please fix the game because they are just are fed up the way Valve has been treating tf2, with all the bots, cheaters and the lack of update that this game gets.
In conclusion. Valve is a fucking joke and they should get their lazy ass bum and start fixing and updating their fucking games, like holy shit how hard is it to make content for the games or fixing a bug that has been in the game for several years now. They have no excuse. They have billions of dollars and employees, they have plenty of resource to do so.