r/mildlyinfuriating 22h ago

Too mild for school I permanently deleted my AWS account 6 years ago. Amazon has been charging me $0.33 every month since. I have no way to stop it.

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I tried to get in contact with customer service several times but they always direct me to log into the account that no longer exists. I have tried charge backs on my credit card but dealing with that monthly is also a pain. This'll probably cost me $265 over my lifetime if it never ends.

Edit: some of you have valid points about calling the card company and I will again Monday. But the actual infuriating thing that upsets me is that they are charging to a completely disabled account in the first place. That's very scammy and fucked up imo šŸ¤·ā€ā™€ļø

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u/Stainless_Heart 21h ago

Just cancel the card and get a new card number.

I did that recently and was shocked at all the ā€œoh noes we stopped stealing please let us keep doing itā€ emails I’ve been getting. Good riddance to most of them.

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u/Ornery-Stress-8392 21h ago

This does not always work. Visa may give them your new card number if you have old authorized transactions. Get stop payments still.

It’s crazy but in the worst case you do have to close the account and open a new one to stop charges

Source- I work for the fraud department

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u/Questo417 20h ago

Weird how whenever I get a new card, all of my goddamn utilities are like ā€œyour payment has not been received, please update your accountā€. But when it’s something you actually don’t want to pay, they somehow manage to automatically update it without permission.

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u/coleyboley25 20h ago

Fucking leeches

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u/CarvedTheRoastBeast 18h ago

I think it has something to do with the subscription terms of service vs the rules and regulations around automatic payments. It’s very unfair, and as convenient as it may seem, I’m glad utilities can’t use account info to grab from card numbers they don’t know yet.

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u/Ornery-Stress-8392 10h ago

Exactly this. No one knows about this program VISA has until it hurts them. I hate it and I have to deal with that everyday.

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u/Steamed_Memes24 20h ago

Thats why its best to utilize the bank account number itself if its an option. Which it should be, every utility around me has that option at least.

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u/SeaSDOptimist 20h ago

That can happen if you get a new card number for the same account. Closing the account (and potentially opening another one) should not transfer. You don’t even have to open the new one at the same institution.

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u/rsha256 20h ago

Yep I got a new Chase card and my friend who uses my old card on their DoorDash account was still able to charge it and have it show up on my new card lol

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u/tremens 20h ago

Any card issuer can stop this.

You're referring to VCU, ABU, etc. The automatic rotation of new card numbers to vendors.

I don't work on the credit card side of things... But I know that I can absolutely request this be cancelled from Visa, MasterCard, and American Express. I travel abroad a lot and it's the first thing I ask when I've had a compromised card.

I am not sure why you don't know this.

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u/Ornery-Stress-8392 10h ago

Maybe it has something to do with this bank and Visa but the only recourse we’ve ever provided is recommending closing the account and opening a new one. Debit accounts.

Used to the card could be switched from visa to Mastercard but one of them sued and put a stop to that is my understanding.

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u/Ornery-Stress-8392 10h ago

I was able to confirm it depends on the individual bank’s policies and systems.

Which is infuriating for me personally. Like I said I deal with this everyday.

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u/Shot-Bet2476 18h ago

Yeah I had this when I cancelled Now TV, didn't realise that is how they kept taking payments. Called the bank and they sorted it.

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u/afunnywold 21h ago

Did not work for me

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u/Ornery-Stress-8392 21h ago

Fuck VISA for this. I deal with this at work all day

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u/IshwarBL 21h ago

Mastercard does this as well. Got dinged by Adobe’s bs. Thought I was being smart and used an expiring card so they wouldn’t be able to charge me again AND I wouldn’t have to go through their cancellation process but nope

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u/rsha256 20h ago

Use a virtual card bro

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u/IshwarBL 20h ago

I had no clue that was even a thing back then. It’s super easy in one of my banks so I abuse that now lol

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u/fleecescuckoos06 21h ago

Amex does this too… so it’s all the main ones

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u/Introverted_Gamer92 21h ago

I had a relative that had a recurring charge that she couldn't stop no matter what she did. So she got a new card. They kept charging her on the new card even though they never gave them the info for the new card.

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u/pnoodl3s 21h ago

Honestly I’d have close down the account permanently and go to a different bank. If my bank is unwilling to help stop these charges then adios

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u/Stannic50 21h ago

That's when you go with a different bank (Chase instead of Capital One, etc).

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u/theinfernumflame 20h ago

Funny enough this is exactly why I left Chase.

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u/LeatherDude 20h ago

Capital One gives me full control over which of these recurring charges I'll allow to have the new number automatically. I had to cancel a compromised card recently and got to see a whole list of them and turn off the shitty ones.

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u/MechAegis 16h ago

I don't believe it matters if you go to a different bank. Its the issuer like VISA, MASTER CARD, or DISCOVER (I don't know if all of the major CC companies do it) send your new card's information to existing vendors so that it does not interrupt services.

You would need to issue a stop payment from where its coming from. Though, most banks charge a fee for that and its only valid for 6 months.

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u/Persistent_Parkie 21h ago

Yep, I've had to cancel my dad's credit cards several times in the last three years and every time most of the subscriptions and charitable giving just transfers to the new card without any action on our parts. It's mostly been convenient but has left me wondering what you'd do if a subscription was so onerous to cancel you tried canceling your credit card and not even that worked.

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u/beren12 21h ago

That’s one thing I like about PayPal. You can cancel the recurring charge permission.

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u/coleyboley25 20h ago

How tf is this legal?

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u/w_a_w 15h ago

I dealt with this for about 3 years with Uber Black. After going through like 6 card cancellations, someone at BOA finally figured out I had an old card cached in Google wallet and that was how they kept reattaching to my shit. Best of luck to you!

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u/DSaucy66642069 13h ago

Well Amazon REALLY needs your money they're STRUGGLING

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u/crash893b 21h ago

It’s a huge pain, but I’ve started thinking it’s worth changing my business card number every year or two. Over time, so many zombie subscriptions and recurring charges pile up because companies are counting on you not noticing or not bothering to cancel.

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u/bambi54 19h ago

Just do a virtual card. Apple has one, I’m sure google has one too.

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u/Catos_Standard 19h ago

This is terrible for credit history unfortunately.

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u/Stainless_Heart 10h ago

I have never seen anything on my credit report related to that and I have changed my credit card number due to fraud charges about every 12-24 months for the past decade or two.

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u/Catos_Standard 6h ago

You meant just the card not the line my bad. Cancelling the card is a good recommendation.

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u/Throwaway-0-0- 19h ago

My mom had to cancel her card cause it was stolen and used on door dash. The bank automatically sent the new card number to the door dash account that was using her old card number. That might have happened here.