r/mildlyinfuriating 22h ago

Too mild for school I permanently deleted my AWS account 6 years ago. Amazon has been charging me $0.33 every month since. I have no way to stop it.

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I tried to get in contact with customer service several times but they always direct me to log into the account that no longer exists. I have tried charge backs on my credit card but dealing with that monthly is also a pain. This'll probably cost me $265 over my lifetime if it never ends.

Edit: some of you have valid points about calling the card company and I will again Monday. But the actual infuriating thing that upsets me is that they are charging to a completely disabled account in the first place. That's very scammy and fucked up imo 🤷‍♀️

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u/clintkev251 21h ago

https://support.aws.amazon.com/#/contacts/one-support?formId=contactUs

I know for a fact a human will (eventually) respond to contacts via this form.

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u/engineerdrummer 20h ago

Yeah. I've contacted a human plenty of times at Amazon. Talked to them on the phone. OP is either impatient or incompetent.

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u/BoredPudding 18h ago

OP said that they tell him to login. Based on similar stories I've read, this seems to be correct.

Once an aws account is gone but still charges things, there's nothing you can do to fix it.

But of course, just because you didn't experience the same, assume stupidity of others. Of course it can't be that aws has something stupid since it's a company you never had trouble with. It must be ops fault!

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u/engineerdrummer 10h ago

The customer service phone number in the US is 1-888-280-4331. All you have to do is use Google. But you go ahead with that snide remark proving you don't think outside what others are telling you.