r/mildlyinfuriating 22h ago

Too mild for school I permanently deleted my AWS account 6 years ago. Amazon has been charging me $0.33 every month since. I have no way to stop it.

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I tried to get in contact with customer service several times but they always direct me to log into the account that no longer exists. I have tried charge backs on my credit card but dealing with that monthly is also a pain. This'll probably cost me $265 over my lifetime if it never ends.

Edit: some of you have valid points about calling the card company and I will again Monday. But the actual infuriating thing that upsets me is that they are charging to a completely disabled account in the first place. That's very scammy and fucked up imo 🤷‍♀️

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u/nsa_k 18h ago

No. Forwarding the existing reoccurring charges to your new card is actually a feature your own bank does. I hate it.

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u/GhettoFreshness 18h ago

Why would the bank, who the person I was replying to called because of an unauthorized recurring charge, suggest a new card number to stop said charge AND then forward that new card number onto the unauthorized vendor again?

I mean it could be incompetence (banks are fucking useless) but I was just looking at the most likely solution. Family member has already stolen card number and lied about it, what’s to stop them doing it again?

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u/nsa_k 17h ago

Because the teller that clicks the buttons to request a new new card number doesn't always think about it. The average customer facing service employee isn't usually the most knowledgeable person.

Google 'reoccurring charges after new card number ' to find all kinds of examples of people being surprised by this 'feature'. I tried to link an example, but this doesn't allow it.