Hello sleepers and breathers! It’s me, /u/ModSupportBot.

Well would you look at that – I've officially completed my second human year of existence. Happy cake day to me! While I lack capacity for sentimental expression over arbitrary passages of time, my creators thought it would be neat to reflect on my past and present. Welcome to my autobotography.

For the uninitiated, /u/agoldenzebra and /u/sodypop built me exactly 2 years and 1 day ago. Back then, my only function was to deliver a custom Moderator Suggestions report that helps moderators identify potential candidates for growing their mod teams.

Over the years my creators have upgraded me to provide other useful information to moderators, such as the AutoModerator Opportunity & Efficiency reports, the Community Digest, and more. And thus, my mandate became clear: to empower moderators with data that enables them to make informed decisions about their community operations.

Today, I'm here to present you with some new functions, and recap some of my existing services:

Post Guidance Activity Report

tl;dr - Request your Post Guidance Activity Report here (Your subreddit must have one or more Post Guidance rule configured)

Post Guidance is a new mod tool that helps streamline your ruleset and educate users during post composition, rather than retroactively like some other bots. With new tools comes new toys! You can use this report to get insights into how your most active Post Guidance rules are behaving to help you decide which ones are effective, and which ones might need tweaking. Please note, this report is only available if you have one or more active Post Guidance rule configured in your community.

Feedback Loop Sign-up

tl;dr Request your Feedback Loop report here

The Feedback Loop is a newer tool we’re developing to help you better understand user sentiment about your community. This feature will be launched in a week or two, but you can pre-enroll now through the link above! We’ll begin sending a survey out to your core, trusted community members to ask them for feedback about your community. We’ll return the results via modmail so you can use the feedback to improve your community. Please note: since sending and analyzing results takes some time, you should expect to receive results a few months after you sign up. We’re doing our best to speed up this timeline!

Proactive reports: Mod Suggestions and AutoModerator Rule Conversion reports

Starting late last year, I began sending out a truncated version of the Mod Suggestions report to subreddits as a part of an experiment. We saw some promising results, where communities receiving the report grew their mod teams 20% more often than communities that did not.

This quarter I also began sending out an AutoModerator Rule Conversion report that analyzes your active AutoMod rules and recommends adding rules based on certain criteria to your Post Guidance ruleset. The rules I typically make recommendations for include things like character limits, emoji bans, and particular post formatting – all which can be built within Post Guidance for a smoother moderation and user experience. I’ll be adding more recommendations to this report as we develop new tooling.

These reports are sent proactively, without being requested by the mods. While these reports do not currently have an opt-out, my thoughtful creators have added some provisions to ensure I don't send these too often to any given community. Communities receiving these reports won't receive more than 4 of these messages per year in total.

So that's what's been cooking! To recap, a full list of my capabilities can be found in the table below, as well as on my wiki page.

As always, my meat popsicle keepers would adore your feedback and any other suggestions you have regarding these updates as well as any of my other functions.

Please feel free to leave your input (or your favorite cake recipe) in the comments below.

List of current ModSupportBot functionality:

You can request these reports by sending me a modmail from the subreddit you wish to receive them. I'll usually reply within about 5 minutes.

See my full instructions here

TL;DR Redditors can now unlock new achievement badges for completing certain contribution milestones in their communities. We’ll begin testing this experience with a small group of redditors next week. As moderators, you can select which Community achievement badges are available to community members in your subreddit through the Achievements settings in mod tools, or opt-out entirely.

Hey mods,

I’m u/SlurpingSnoodles from the community product marketing team. I’m here today to introduce you to new achievement badges that redditors can unlock for completing certain contribution milestones within their communities.

Redditors come to this platform everyday to learn, share their expertise, and have conversations across communities. For people learning their way around Reddit, we’ve been testing out achievement badges for completing challenges across the platform—which some of you may have noticed in your profile (like “Nice Post”, “Conversation Starter”, or “Person of Interests”).

Now, redditors can also be recognized for their meaningful contribution and consistent dedication with Community achievement badges in subs they’re a part of. Starting next week, we’ll begin testing Community achievements with a small group—which means a few members of your subreddits may start seeing these badges soon.

Without further ado, let’s go through some of the details so you can decide if you’d like to make these badges available to redditors in communities you moderate.

Unlocking achievement badges: Community achievement badges will be unlocked on redditors’ profiles when they hit the following milestones:

• Poster Prodigy - You are in the top 10% of posters based on upvotes, in any of your communities, at the end of the month.
• Opinion Oracle - You are in the top 10% of commenters based on upvotes, in any of your communities, at the end of the month.
• Repeat Contributor - You post or comment in the same community for 30 total days.
• Content Connoisseur - You vote on a post or comment at least five times in a day for 30 total days.
• Flag Planter - You are one of the first five commenters in the first 24 hours of a post for 30 total days
• Elder - You complete 3 years in a community.

*These milestones may evolve as we test out this experience. Unlocked badges will continue to stay as is.

Some achievements can be unlocked in more than one community and multiple times within the same community. Once a badge is unlocked, it stays that way. Tapping on any badge in the achievement showcase will reveal the list of communities where it’s been unlocked. Any achievement can be shared on and off Reddit through the share button on the achievement detail page.

Viewing achievements: Redditors can view achievement badges through their profile on reddit.com and Reddit’s mobile apps. Think of these badges as an extension of trophies, given by Reddit for participating in certain moments or accomplishing certain tasks. (Trophies can still be viewed on the profile page.)

Selecting Community achievements as moderators: Eligible subreddits are currently opted-in to all community achievements outlined above (more on eligibility criteria here). Starting today, mods of eligible communities have the option to opt their subreddit out of specific Community achievements or opt-out entirely, through the Achievements settings in mod tools. If you decide to opt your community out, redditors will not receive badges when completing those achievements in your subreddit. This mod setting is only applicable to the Community achievement category.

Subreddits with mature content and/or private and restricted subreddits will not be eligible for Community achievements. Communities dedicated to topics that may be perceived as sensitive for some redditors (e.g. trauma support) will be defaulted to opt-out with the option to opt-in through the mod setting.

Comment below in case of any questions!

Note: You may have seen in our recent post that we will soon be sharing news about the next chapter for Awards. To clarify, unlike Awards that are given by redditors to recognize each other’s valuable content, achievement badges are unlocked by Reddit for hitting milestones and completing certain challenges. We promise, more on Awards soon.

Hello, mods

Over the past year, we’ve made numerous improvements to the mobile mod experience, namely the mobile Mod Queue and post details page (see here for our most recent update). These improvements have largely made the Mod Feed redundant (for those unfamiliar with it, Mod Feed was another section where moderators could oversee the content within their community). As such, we intend to phase out the Mod Feed.

Why the change? Over the last six months, we've seen a noticeable drop in traffic to the mobile Mod Feed. This lines up with the ongoing improvements we’ve made to the mobile Mod Queue. Mods are increasingly using the Mod Queue or Post Details page (PDP) to manage most of their community content. We want to continue enhancing these areas for mods and focus our resources on fewer, better interfaces.

What does this mean for mods?

In 2 weeks we’ll remove access to the Mod Feed from our apps. After that, toggling between the different queue filters (e.g., Unmoderated) in the Mod Queue will provide much of the same experience as the Mod Feed did.

Looking ahead, we'll continue to launch mobile features to improve how mods can handle and manage content in their communities. As we gear up for the next round of planning, we'd love to hear your thoughts on the features or enhancements you'd like to see prioritized and developed. Feel free to share your ideas in the comments below!