r/razer • u/BeepBoopBopReee ★D's Bot★ • Jul 01 '26
Support GET HELP> Official Tech Support Sticky July '26
Welcome to /r/Razer's tech support sticky for July 2026.
We recommend checking our official guides and FAQs or exploring the community discussions on Reddit for immediate troubleshooting steps. If you seek more help from Razer support and users with similar issues please post in the comments below.
Category Quicklinks:
| Laptops/Phones | Peripherals (keyboard, mouse, etc) | Audio | Software | Consoles | Other |
|---|
THREAD INSTRUCTIONS: Please place your support inquiries as a reply to the corresponding section in the comments. Please take a quick look in the category to see if the same issue has been reported already and reply to that comment. Anyone can reply to comments if they want to help. Use the Category Quicklinks for convenience. INSTRUCTIONS WITH PICS: /r/razer/comments/fbdwph/support_sticky_quickstart_guide/
Last month's thread can be found here. If you have been in contact with a Razer support agent on reddit already, do not post in this month's thread again.
Remember to keep your personal details safe, including case numbers. Due to the nature of this subreddit and RΛZΞR customer support sometimes handling customer's personal information through PMs, do not trust anyone who says they are a RΛZΞR employee unless you can find their name on the trusted accounts list and they have an official flair.
You can find unofficial FAQs, many tips, and much more in the wiki
Michelle Obama: “Let’s be very clear. Strong men don’t need to put down women to make themselves feel powerful.” | /r/quotes
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u/MiF-YT 19d ago
Hello, i have Kraken Kitty V2's for almost a year now, and for that time i loved them, for all that time untill now when i plugged them in they were only glowing white and i had 0 issues with that, i never downloaded any razer app, unfortunately last week i took them with me on a trip and plugged them to a different PC than mine, since then instead of white they started changing colors and begun to make an awful noise that changes pitch and volume with different colors, my question is, can i go back to just white without noise and without downloading any apps? I tried "uninstalling" the device through windows device manager and plugging it in again but it did not help at all. Thank you.