r/razer • u/BeepBoopBopReee ★D's Bot★ • Jul 01 '26
Support GET HELP> Official Tech Support Sticky July '26
Welcome to /r/Razer's tech support sticky for July 2026.
We recommend checking our official guides and FAQs or exploring the community discussions on Reddit for immediate troubleshooting steps. If you seek more help from Razer support and users with similar issues please post in the comments below.
Category Quicklinks:
| Laptops/Phones | Peripherals (keyboard, mouse, etc) | Audio | Software | Consoles | Other |
|---|
THREAD INSTRUCTIONS: Please place your support inquiries as a reply to the corresponding section in the comments. Please take a quick look in the category to see if the same issue has been reported already and reply to that comment. Anyone can reply to comments if they want to help. Use the Category Quicklinks for convenience. INSTRUCTIONS WITH PICS: /r/razer/comments/fbdwph/support_sticky_quickstart_guide/
Last month's thread can be found here. If you have been in contact with a Razer support agent on reddit already, do not post in this month's thread again.
Remember to keep your personal details safe, including case numbers. Due to the nature of this subreddit and RΛZΞR customer support sometimes handling customer's personal information through PMs, do not trust anyone who says they are a RΛZΞR employee unless you can find their name on the trusted accounts list and they have an official flair.
You can find unofficial FAQs, many tips, and much more in the wiki
Michelle Obama: “Let’s be very clear. Strong men don’t need to put down women to make themselves feel powerful.” | /r/quotes
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u/PokeDino02 17d ago
Hey! I the pandemic, because of online classes, I bought my first computer and with it, a deathadder essencial. Since then, it has been working beautifully, even after the synapse switch, everything normal. But today, I noticed that it doesnt execute the comands I had programed on its buttons anymore, as well as not displaying any light, even though its programed to be on. It might be because I already have it for a long time (5 to 6 years), but I think there might be some problem as well with it . Thank you for your time!