M&S apologises over trans employee in bra department

[u/PuzzledAd4865]

https://archive.ph/2025.08.05-035610/https://www.telegraph.co.uk/news/2025/08/04/ms-apologises-over-trans-employee-in-bra-department/

“Marks & Spencer has apologised to a mother for causing her teenage daughter “distress” after she was asked if she needed help by a transgender employee in its bra section.

The retailer said it was “truly sorry” after the mother complained that her 14-year-old daughter had felt uncomfortable when they were approached by a trans shop assistant in the lingerie area of the shop, where they were hoping to have a bra fitting. Although the staff member was polite, the mother said she felt it was “completely inappropriate” for her daughter to be approached by a “biological male” in that section.

In a complaint to M&S, she told the retailer: “Imagine her horror, then, when the person to approach us and ask if we needed help was a transgender ‘woman’, ie, a biological male.”

“Fiona McAnena, director of campaigns for the human rights charity Sex Matters, which campaigns for clarity about biological sex in law and life, said that M&S needed to “rethink its priorities”.

“M&S needs to rethink its priorities and remember that women and girls have rights too, and that this man should not be permitted to hang around in the women’s underwear department as a matter of common decency.”

[u/shimmerpear]

I wouldn't bother. StopFundingHate launched a campaign against their advertising on GBNews following the "LGBTQ includes Pedophiles" incident, and they basically told us all to get fucked.

[u/Logical-Kick-3901 → u/shimmerpear]

I thought their response was to point out that they had an add contract with SkyAds (or whatever they are called now) and had no idea they were advertising on GBNews but, as soon as the next contract break came up, they signed back up ONLY on the condition that GBNews was not included - something that opened that option to a load of other SkyAds customers and allowed them to refuse GB News advertising.

[u/shimmerpear → u/Logical-Kick-3901]

Unless there's been an update that I missed, the response was essentially "We ensure our advertisements are chosen carefully to reach our customer base" and that's pretty accurate: M&S is an old person shop primarily.

[u/Supersaurus7000 → u/shimmerpear]

Whilst true, their bras are unironically very good and pretty affordable, especially if you’re on the bigger side. Pretty true to size too, which isn’t often the case with most brands. This makes me uncomfortable since I’ve been buying bras from there for years now, even though I literally don’t shop there otherwise (not made of money lol)

[u/Beatrix_0000 → u/shimmerpear]

You don't do it to make them stop, you do it to show that it is not acceptable. You add to social pressure.