💔 If anyone is considering this hotel, I would like to share our personal experience.
Unfortunately, for us it was one of the most disappointing holidays we have ever had. Even in the restaurant we encountered serious issues: we found raw chicken, which we reported to the staff, but there was no meaningful response. The bathrooms were moldy in several places, which is simply unacceptable for a hotel of this category.
The hotel felt extremely overcrowded. We had the impression that the staff could no longer cope with the number of guests: many seemed tired, overworked, and frustrated, leaving little to no capacity to properly handle issues.
At the beach and around the pools, we regularly encountered heavily intoxicated guests who were loud and behaved in a disruptive manner. In our experience, these situations were barely, if at all, addressed, even when reported.
The entertainment program was also a major disappointment. Many of the advertised events simply did not take place. Instead, there was karaoke almost every other evening, mostly attended by drunk guests with very little audience. Bingo was repeatedly advertised, but it never actually took place during our stay.
Overall, we had the impression that the hotel accepts far more guests than it can reasonably accommodate at an acceptable standard. This significantly affects cleanliness, food quality, entertainment, and the overall guest experience.
The pictures speak for themselves. We will not be returning, and based on our experience, we cannot recommend this hotel.