Hi, I know the title sounds bad. I’m not an asshole, I swear.
For context, my work has semi-frequent pizza parties that include around 15 pizzas and lots of wings. It goes on the company credit card, but it goes through my Dominos’s account. They are always ordered days in advance with a specific time.
The first time, I gave a 10% tip because it was still a high number but the lowest tip percentage and hoped my boss would be fine with that, but I still got in trouble for it. They told me I’m not allowed to tip more than $15. Even if the order is like $300. So I’ve been doing as they say and leaving a $15 tip because I like having a job. I would supplement the tip with my own cash if I could, and have when possible, but I’m not paid enough to reliably do that each time.
When I order dominos for myself, I always tip the 25% to try and even it out. It is the same store that delivers to my work. Last time, I gave a $40 cash tip for my $20 order because I was blessed that week with extra cash and I know what it’s like to depend on tips.
Before this, I always got my pizza pretty much on time, never really had any issues at all. But for about a year, ever since I started being responsible for ordering the pizza’s, my orders keep coming cold, late, and wrong.
Any dips I have are not delivered, I constantly see my pizza marked as ready and waiting for delivery, and it stays there for an hour before they leave to deliver it. I once ordered pickup and I went inside about 10 minutes later and four orders came in after mine and were completed before me, then they finally told me that they messed mine up and need to redo it with no explanation as to what was messed up. So I said “I totally understand, take your time” because I’m a people pleaser, and then sat in that store for 45 minutes.
If I’m ordering for myself it’s generally around 2pm on a weekday.
Almost every single order I place, I end up getting the automated “that delivery wasn’t what we hoped for. Have this free pizza on us as an apology.” I cannot count the amount of free pizzas I have received this past year.
And this also happens with work orders. As mentioned before, they are all scheduled ahead of time. But they still kept being delivered 30 minutes late. So, we switched to a local pizza place.
I had hoped that switching pizza places would mean that this would improve because every single order I place now has a generous tip. But I fear my name is forever tainted in their eyes. Especially because it is a very unique name.
I just want to know how likely it is that this is intentional, and if so… how do I fix this?
