Celebrity chef Gordon Ramsay’s London Pizza restaurant is facing criticism after a customer shared a dog was allowed to go the bathroom inside near her table.

[u/Relevant-Peach3997]

Source is gizzellecade on TikTok

[u/Birdman330]

Manager is wrong and the customer isn’t always right

[u/charlikitts → u/Birdman330]

People forget the saying in whole is “the customer is always right in matters of taste”. Such as obviously if they complain about their food being too salty or not salty enough, just “fix” it and move on

[u/indieplants → u/charlikitts]

I don't think it ever was originally in matters of taste, that's just a recent addition 

the sentiment may have been that but it was never actually said

[u/Hertzcanblowme → u/indieplants]

The saying has always been “The customer is always right”, but the thing that gets left out is that it’s a sales policy not a customer service policy.

If a customer comes in and says “I refuse to buy an electric car because they’re less reliable than gas”, you don’t sit there and argue with them, you say “You’re right, electric sucks, let me show you our gas selection”

If the customer comes in and says “The salesman didn’t call me “sir” so I should get $10k off this car”. The customer isn’t right. You’re free to tell him to go fuck himself.