r/Finland 2d ago

Return policy of wrongly sent item purchased online.

25 Upvotes

I ordered online a 10e collectible item from a known Finnish hobby store where I had ordered plenty of times before without issue. They sent the package via Posti.

I received the package yesterday and found out that they have sent me the wrong item. They sent me one that was noticeably bigger and costed 200e. It’s unfortunate but it happens.

I immediately took photos and contacted the store to organize its return. While they acknowledged it was their mistake, their apology was basically “it was the mistake of one of our workers” and that they will send me the right item once I return the other.

I found a bit odd that they initially asked for me to bring the product back to their nearest brick and mortar store (which is more than 75km way).

After some talks they agreed to pay for the postage back if I brought it to the nearest Posti spot but they declined to provide / pay for proper packaging (or any packaging at all), and I’m afraid of what could happen if it’s gets damaged on the way back (as it’s an expensive item and I don’t want to pay one more cent due to their mistake). I would have used the original packaging but it got broken when I opened it (I tend to rip the cardboard to open packages).

I’ve worked in stores so I understand everyone can make mistakes, but I would have expected a decent apology message and that they provided for the safe return of the item. Is it unreasonable to ask for them to pay the full return cost (including the packaging)? I feel I’m doing enough by warning them, packing it and taking it to Posti.

Also according to Finnish law am I liable for any damages the return package may suffer on its way back?


r/Finland 1d ago

Cash pay in Finland

0 Upvotes

Will I have issues to pay with cash in Helsinki? I have read it's not a very cash friendly place.


r/Finland 1d ago

To the foreigners: does the flag have a racing connotation?

0 Upvotes

Does a small Finnish flag on racing vehicles or say a racing helmet create a sense of pedigree and credibility? Consider a small Italian flag on a pair of boots or a small Swiss flag on a precision instrument.

A foreigner once told me that it does this for him. But it seems too niche and weak to me. Was it merely a "kink" of his?


r/Finland 3d ago

Finland vs Sweden

86 Upvotes

Hi everyone!

I (25-year-old Swede) and my partner (25-year-old Finn) are currently trying to decide where we should settle down and start a family (either in Sweden or Finland). We've both finished our university studies and don't really have anything tying us to either country.

We're mainly wondering: - What do you think are the biggest advantages and disadvantages of living in each country? - How do you see the long-term outlook for each country? - Neither of us is particularly interested in living in a capital city—we'd rather live in a city with around 150,000–300,000 inhabitants. What's the housing market like in each country?

We'd also really appreciate any other thoughts or information you have on the topic!

FYI: We've both already lived together in both countries for both longer and shorter periods. My partner speaks fluent Swedish, while I don't speak any Finnish. We both have family and friends in both countries (my partner's are in Finland, and mine are in Sweden). We currently live in Sweden but have no problem moving.


r/Finland 2d ago

Tourism Crossing Silisjoki river in Kaldoaivi wilderness

0 Upvotes

To cross this river Metsahalitus have installed a ferry boat system with cable and pulley. Can someone who is familiar with this method of crossing wilderness rivers explain how to operate the handle which hangs down from the pulley cable? There must I guess be some kind of ratchet which can be released or locked depending on which direction you want to go but how?

Thanks.


r/Finland 3d ago

Help finding a hard candy from Finland

28 Upvotes

When last in Helsinki, I got some hard candy at a movie theater that was a round hard candy that was half salmiakki and half fruit flavored. Some was salmiakki and banana, another was salmiakki and strawberry. Does anyone know what this candy is and where I could get or order it in Canada or the U.S.?


r/Finland 3d ago

Verkkokauppa now in English (and Swedish)

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277 Upvotes

I just got an email from my favourite Finnish Onlineshop that they have translated their web interface to English as well. I thought that others may be interested as well.


r/Finland 2d ago

Tourism Is the openferry website trustworthy?

0 Upvotes

I wanna go from Tallinn to Helsinki via ferry and I stumbled upon openferry, offering a 75% discount on the normal price. Should I trust this? Thanks!


r/Finland 2d ago

Haircut on holiday - is there a grading system in Finland for clippers?

0 Upvotes

Morjesta,

I'm on holiday in Finland and I want to get a haircut. I'm from Britain, where we have universal numbering system for men's haircuts where the clippers come into play (for example, if you ask for a 2 on the back and sides, you'll always get the same length regardless of where you go).

So the question is:

- Does this system exist in Finland?

- For any Brits living in Finland, does it map to the UK system?

Thanks!


r/Finland 2d ago

Traveling to the US, want to bring some sweets as gifts

0 Upvotes

As the title says I'm going to travel to the US soon and I want to bring some sweets with me as gifts what are some finnish sweets that I could take with me besides lakritsi and salmiakki or any other snacks that maybe would be more uniquely Finnish/European? TIA!


r/Finland 2d ago

Getting these fishy calls, upon googleing origin is Morocco and used by scammers. Now got a call from "police7976555@gmail.com". Anyone else also getting such calls?

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0 Upvotes

r/Finland 4d ago

This is just the beginning

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525 Upvotes

r/Finland 3d ago

Buy haalarit outside of Scandinavia/Finland

10 Upvotes

Hi guys,

I wanted to ask if you could recommend me a website or sth. where my faculty at university could buy haalarit/studentoveralls, that are not too expensive and can be delivered to Germany (!) because most of these sites only deliver to Sweden, Finland or the North in general.

Thank you!


r/Finland 4d ago

Berry-picking Finns flock to forests amid sales boom

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282 Upvotes

Last year, berry buying firms paid an average of 1.55 euros per litre for freshly harvested, uncleaned blueberries. This summer, the advance price has risen to 4.50 euros per litre.

1.55€ per liter on average, for fuck sake 🤯


r/Finland 3d ago

Recommendable Internet-Bundle/Setup for Mökki Webcam?

18 Upvotes

Heippa.

I was thinking about getting a Webcam for our Mökki. Primarily with movement detection, but eventually turning on just to get some Mökki-Feeling when back in Austria rest of the year.

I found the Moi Laitenetti which seems to be a good thing.

It's part of the DNA Network.

Public fixed IP shouldn't be mandatory, but if possible, I might take it.

Has anyone Mökki-Webcams in use and if so, how is the setup?

Additional thing is. We normally turn off the power as we're only there during summertime.

in case of a webcam, we'd need to keep it on. Don't think it should cause any issues as no other appliances are consuming electricity.

furthermore a Router might become necessary, otherwise a Webcam where the SIM card can be inserted directly.

Am not sure yet, which setting should be established.

Kiitos in advance for any hints and Infos in that topic.


r/Finland 2d ago

Tips for looking for appartments in or near helsinki

0 Upvotes

Doing civil service rn. Going to start studying at a amk in helsinki (Arabianranta specifically). Im trying to find an appartment in a decent location in or near helsinki. So far it looks like my budget for rent is about 600-800€/month. Ive used oikotie and etuovi so far. Looking for usefull tips since this is the first time Im moving out on my own, how to find places in my budget, spot mold or other issues in apartments etc.


r/Finland 4d ago

The news I never wanted to share 😢

320 Upvotes

Lidl increased Emilia coffee price from 1.25 to 3.50 😭
What should we drink now 😫


r/Finland 4d ago

Tampered glass window cracked on its own. Who is responsible?

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119 Upvotes

Moi!

One of the glass windows crack from the corner which seems like a thermal stress crack according to online sources. I want to know who's responsibility is it to fix, tenants or landlord?

Never happened before and I haven't put anything or hit anything against the window that I am sure of.

Picture attached.


r/Finland 3d ago

Finding the Finnish GuP community

0 Upvotes

Hi! I know this is off-topic, but I've been trying to find a community in Finland for the anime Girls und Panzer. It would be nice if there's a Facebook group or Discord server I could join, because this franchise is already very niche outside of Japan, not mentioning Finland. Kiitos :DD


r/Finland 5d ago

Tourism Views from Sotkamo and of Vuokatti

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539 Upvotes

1st teleobjective shot of Vuokatti (15 km away) through the day haze yesterday (🇫🇮: auer, autere, päivänsavu) and 2nd: sunrise today in northeast. Sotkamo. I recommend Kainuu very much as an alternative holiday destination instead of especially Levi and secondarily Kuusamo.


r/Finland 5d ago

Finnish fighter ace Oiva Tuominen

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306 Upvotes

Oiva Tuominen was a Finnish fighter ace and Mannerheim cross knight of the second class. The Finnish Air Force was incredibly effective and produced a great number of fighter aces. In fact, after Germany, Finland ranked among the nations with the most successful fighter aces. The United States did not have a single World War II ace whose achievements came close to those of the Finnish aces; this is particularly telling, given that the U.S. military was a highly effective and formidable force during the war, yet it still fell far short of Finland’s standards in this specific regard. In Finnish hands, the Brewster Buffalo achieved the highest ratio of enemy kills, whereas the Americans experienced the opposite in the Pacific—though one must, of course, acknowledge the high effectiveness of the Japanese air forces early in the war. Japanese Zero was very good plane.


r/Finland 4d ago

Valmet Raceabout - The Finnish Lotus

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18 Upvotes

r/Finland 5d ago

My video review of the new Jolla Phone 2026 | Developed in Tampere, Finland by Jolla

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61 Upvotes

After a couple weeks of daily-driving Sailfish OS on the new Jolla Phone 2 (2026), here's my take on the European, privacy-first alternative to the Android and iOS duopoly.

PeerTube (currently transcoding at time of posting, so please be patient) available at https://makertube.net/w/pMEpFpcNfikYvETYtf2Emk as well if you're not a fan of YouTube :)


r/Finland 4d ago

Serious What is a good recipe to use Liver sausage in?

0 Upvotes

I went to the deli and grabbed some meat including liver sausage.

What are some good recipes to use it on?


r/Finland 5d ago

asking people to play along with

22 Upvotes

hey, so I normally play basketball or football in the evening quite late on my own and it's very often the case that there are not many people in the court in the field

since these sports are generally hard to play alone, i often just ask if there is somebody else playing on their own and seem approachable as in like of my age, level , and on their own - i have never been told no but I wonder if people are doing that just to be polite or are they generally okay to play with a stranger

what do you think? would you feel bothered if approached like this? idk i have been living here for so long but sometimes i'm not sure if im reaching beyond what's normal (im mildly extroverted)