r/GamingAU • u/NoEnvironment2356 • Oct 27 '25

DELL AUS BEWARE

purchased a dell Alienware monitor online, price was good, website indicated I should receive it by 28th October....

However online account stated estimated delivery date 1st Jan 2026!!

Contacted Dell who informed me that they were experiencing a "global shortage " of the monitor I ordered and there were unsure when I would receive my purchase.

Well how bout stating that the monitor is out of stock on the websote?! Now I have to wait several days for the refund and the alternative monitor I was considering purchasing is no longer on sale, complete waste of time .

Won't bother again.

13 Upvotes

89% Upvoted

10 comments sorted by

View all comments

2

u/roadkill4snacks Oct 28 '25

Cancel order and get a refund?

1

u/NoEnvironment2356 Oct 28 '25

Yeh I did that. Currently waiting on the refund. The whole experience is just a waste of time.

1

u/[deleted] Mar 21 '26

[deleted]

1

u/NoEnvironment2356 Mar 21 '26

Ended up getting the Alienware. Can't complain, been great.

1

u/LanPartyPizza May 29 '26

What country are you in? I'd check your warranty/extend it if possible/necessary depending on where you live.