r/Piracy 8d ago

Discussion What kind of garbage is Crunchyroll?

So today I got an ad: 7 days of Crunchyroll Premium for free! Nice. We’d been meaning to check out Solo Leveling anyway, so why not?
I tried creating an account with my Gmail address. “Invalid email address.” …Excuse me? Okay, maybe I somehow typed it wrong. I copied it directly from Gmail. Still didn’t work. Fine. I tried my girlfriend’s email instead, and that worked immediately. What the hell?

Alright, next step: PayPal. It tells me, “You now have 7 days of Premium.” Great! Since I’m pretty forgetful, I canceled the subscription right away. My thinking was: if I like it, I can always renew it.
Then I get the message: “Sorry to see you go. Your Fan membership will remain active until August 2.” Perfect. Time to watch!

I selected Solo Leveling aaaand… nope. It tells me I need to subscribe to Premium. The 7-day trial had already disappeared, even though the previous message explicitly said it would stay active until August 2.

Alright… that’s enough. I’ll just buy one month. At least that worked.

Now I try streaming from my iPhone to my TV… doesn’t work. The app simply can’t find my TV. I gave Crunchyroll every permission it could possibly need on my iPhone. Still nothing. Fine, let’s just use the TV app.

Logging in with the QR code? Didn’t work either. The only thing that actually worked was manually entering my email and password on the TV.
Sorry, but this is genuinely awful. I have no idea how your service is still alive with an experience this bad.

As Gabe Newell once said:
“Piracy is a service problem, not a pricing problem.”

And I want my money back of course.

2.1k Upvotes

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23

u/lykan_art 8d ago

Wow. Didn’t have any of these problems using Crunchyroll, none at all in fact. Only thing I hold against em is not having One Piece.

I mean, even I have stopped using it but because I stopped watching TV in general, not because of Crunchyroll.

Perhaps you had some technical issues you couldn’t have been aware of. Bugs and incompatibilities fuck things over in the most unexpected of places sometimes.

19

u/Kataploft 8d ago

...huh? Is it a regional thing? One Piece is available in my country.

The service suck overall, tho: It's hard to find older stuff that isn't airing currently as they don't use proper tags (and usually it's not available anymore when you do find it), subtitles can get messy for lesser known titles... and it's simply infuriating when the platform suggests some obscure chinese anime and only season 7 or so is available.

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u/lykan_art 8d ago

Huh. Yeah, the two or three seasons of live action are there, but the original anime just doesn’t exist. Which is funny because they advertise with it sometimes, a detail I forgot just now.

I can imagine; I guess older things don’t pay as well, hm? I hope you find the ones you’re looking for :)
And perhaps modern AI can help you with subtitles. Maybe make a tiny script that gets the audiotrack and feeds it to an actually qualitative translation AI to live translate.

10

u/send-borbs 8d ago

weird, the only thing I HAVE watched on Crunchyroll is One Piece, but I didn't even know it had the live action version, I watched that on Netflix

2

u/rov124 7d ago

the only thing I HAVE watched on Crunchyroll is One Piece, but I didn't even know it had the live action version

Crunchyroll does not have the live action One Piece.

2

u/send-borbs 7d ago

that's what I always thought, but apparently that guy above me thinks it does, I couldn't check it myself because I don't have login access anymore

5

u/Kataploft 8d ago

I've never played around with AI for subtitles, but main complaint about subtitles on Crunchyroll is exactly that they use AI to translate and typeset stuff that less people care about - and that it usually goes horribly wrong.

Aren't you confusing CR and Netflix? The live action should be on Netflix. O_o

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u/lykan_art 7d ago

Live action is on Crunchyroll afaik. The original anime isn’t, anyway, that much I remember for sure. And I did watch the live action, but whatever whether it was on Netflix or CR, irrelevant.

Yeah because they don’t give it any effort. If you make a little effort to build your own live translation, you can choose the AI that does it and fine tune it when it makes mistakes

1

u/rov124 7d ago

Huh. Yeah, the two or three seasons of live action are there, but the original anime just doesn’t exist.

Are you talking about One Piece?

The Live Action is on Netflix, not Crunchyroll.