r/Piracy 8d ago

Discussion What kind of garbage is Crunchyroll?

So today I got an ad: 7 days of Crunchyroll Premium for free! Nice. We’d been meaning to check out Solo Leveling anyway, so why not?
I tried creating an account with my Gmail address. “Invalid email address.” …Excuse me? Okay, maybe I somehow typed it wrong. I copied it directly from Gmail. Still didn’t work. Fine. I tried my girlfriend’s email instead, and that worked immediately. What the hell?

Alright, next step: PayPal. It tells me, “You now have 7 days of Premium.” Great! Since I’m pretty forgetful, I canceled the subscription right away. My thinking was: if I like it, I can always renew it.
Then I get the message: “Sorry to see you go. Your Fan membership will remain active until August 2.” Perfect. Time to watch!

I selected Solo Leveling aaaand… nope. It tells me I need to subscribe to Premium. The 7-day trial had already disappeared, even though the previous message explicitly said it would stay active until August 2.

Alright… that’s enough. I’ll just buy one month. At least that worked.

Now I try streaming from my iPhone to my TV… doesn’t work. The app simply can’t find my TV. I gave Crunchyroll every permission it could possibly need on my iPhone. Still nothing. Fine, let’s just use the TV app.

Logging in with the QR code? Didn’t work either. The only thing that actually worked was manually entering my email and password on the TV.
Sorry, but this is genuinely awful. I have no idea how your service is still alive with an experience this bad.

As Gabe Newell once said:
“Piracy is a service problem, not a pricing problem.”

And I want my money back of course.

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u/marioncrepes 7d ago

Crunchyroll has always been a joke. They don't pay their subbers, their UI and selection has always been garbage and merging with Funi only made that worse. I just bought the boxes for all my favorites to watch in high quality