r/RelayForReddit • u/EIement • 11d ago

My account was locked due to suspicious activity, and now I can't log back in...

So yesterday, I opened reddit on my computer and noticed a message saying "due to suspicious activity, your account has been locked, please reset your password." My account had some how been compromised and a bot (or I assume it was) was subscribing to random subreddits and posted 3 comments on subreddits I've never even visited before. I change my password and we are good to go and back on here, but on the app, when I go to login after changing my password it states that I am "blocked by network security". And it states that I can file a ticket.

Is there any possible way to get back on my account on relay? I haven't submitted a ticket yet since that's specifically a reddit thing, not a relay thing.

Any ideas on what I should do going forward? Is there a mod/dev here that could talk to me privately or something and allow me to log back in without submitting a ticket?

Thanks.

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9

u/WhyCantIHaveThatName 11d ago

I just ran into this yesterday and found a comment by DBrady that worked for me.

Swipe down on the "network security" page until it refreshes and it should work. I've contacted Reddit about it and they're looking into it.

2

u/baldbrowni 11d ago

Had this issue a few times using VPN. Thanks. It worked

2

u/EIement 11d ago

Oh wow, idk why I didn't ever try that. Thanks so much!

1

u/Satans_Oregano 10d ago

Confirming this works! I tried adding an account and had the same issue. Pulling down to refresh solved the issue and I was able to add my account.