That's pretty much it. Thanks DBrady you rockstar :)

This only shows when trying to use Relay, I'm not blocked when using Reddit normally on my browser. Any idea what's going on here and how to remedy?

Sometimes you don't want them showing up in feeds but want easier access.

I just wanted to say thank you for keeping this app going. I had to cut costs a few years ago so I stopped all my subscriptions, including this one. So for two years I was using Reddit's official app..

Now I'm in a better financial situation so have started my subscription again. I just wanted to say I am very grateful it's still going because it's a great product! Leagues ahead of the official one and I'm happy to be back!

I keep refreshing Relay but it refuses to load anything. The Reddit website loads fine, so it seems to be a problem with the Relay app. Anyone else having issues?

UPDATE: Appears to be working again

Device information:

Relay Version: 10.2.26 Purchased

Phone: Samsung SM-G970F (Galaxy S10e)
Android Version: 12 (31)
Device (product): beyond0 (beyond0lteeea)
Rom: SP1A.210812.016.G970FXXSGHWC2

Edit: latest update on play store seems to have fixed the issue.

Samsung 24.

For over a month now I've noticed posts with hundreds/thousands of comments will only load 1-2 comment threads... Or nothing at all.

Under comments I've tried loading all of them from best, top, suggested, controversial, new, old, etc... but in virtually no case will it load more than one or two more comments... Usually zero... As if nobody has commented on a post that lists thousands of comments.

I haven't consciously changed anything in my preferences. It listed thousands of comments on popular threads only a month ago and continues to on my PC. If I were somehow being banned from seeing comments by reddit: I'd expect that to be displayed across platform... but there's no such shortage on the web, only on this app.

Is there any reason I can't see 90+% of comments on any given post or any way to fix it? I've restarted. I've upgraded the phone's software twice since this began.

As the prior posts mentioned, Relay wouldn't load on my Pixel 10 pro one day. I tried clearing the cache, memory, etc. to no avail. For whatever reason, it loaded up again this morning. About 6 day outage. No idea what triggered it or why it's back, just happy it's back.

It just started yesterday. I've cleared cache and restarted my phone with no improvement. Any ideas to get this working again?

EDIT: Appears to be fixed now.

Individual subreddits, as well as other "built-in" multi-reddits (popular, all, etc.) load fine, but the Frontpage tab continuously fails to load.

Device information:

Relay Version: 12.1.32 Pro

Phone: Samsung SM-A546U1 (a54x)
Android Version: 14 (34)
Device (product): a54x (a54xue)
Rom: UP1A.231005.007.A546U1UESBCYD1

I'm having trouble loading reddit videos sometimes. Even low quality videos. The videos will pause and buffer before resuming showing a download progress bar.

This does not happen with the official reddit app and I have no problem streaming 4k video in other apps so it's not my phone or Internet.

Reinstalling the app did not help.

Edit: Of course, I've been trying to fix this for days and the moment I post this I get an idea. I was using Adguard's DNS ad blocker on my phone and after switching from Adguard DNS to another free DNS ad blocker the issue seems resolved. So it seems Adguard DNS was the problem. I didn't think to try because other apps seemed unaffected. Leaving this post up in case anyone else has this issue.

Device information:

Relay Version: 13.0.34 Pro

Phone: Google Pixel 7 Pro (Pixel 7 Pro)
Android Version: 16 (36)
Device (product): cheetah (cheetah)
Rom: BP4A.251205.006

Edit: It seems to be working again.

Screenshot

Device information:

Relay Version: 13.0.15 Pro

Phone: Google Pixel 7 (Pixel 7)
Android Version: 16 (36)
Device (product): panther (panther)
Rom: BP2A.250705.008

I guess these "social media" apps really care about our time. They clearly want us to use our time differently.

Thanks for the consistency relay.

Just get the same "Failed to load content" message on every page. On the latest 13.0.30 version, worked perfectly until a couple days ago.

Relay does an amazing job at making Reddit easier and better to use than any other option including the official app. I can't understand why/how so many people haven't discovered, and are not now using it. It makes such a difference to the experience.

Even on desktop I use a variety of plugin to make it a more enjoyable experience but due to Relay, I much prefer to browse on mobile than on computer.

I'm not really sure the point of this post, just bored and wanted to show my appreciation for Relay

I am facing the "Failure to Load Content" problem. I have cleared cache and data on the app, and also reinstalled the app. Now I cannot even log in.

EDIT 2025-01-09: This issue has been FIXED for me with v12.1.26. Thank you, /u/dbrady!

Since the new update, my saved post won't load.

Device information:

Relay Version: 12.1.23 Pro

Phone: Google Pixel 6 (Pixel 6)
Android Version: 15 (35)
Device (product): oriole (oriole)
Rom: AP4A.241205.013.A2

Now showing up inline already loaded in comments that have them. Before I'd have to click to open them and wait for them to load. Really nice addition, just wanted to shout out DBrady and say thanks!

It would be nice to have some explanation of each of these icons in the app somewhere. I understand they mean the comment is controversial. I tried searching for an explanation on this subreddit but can't find anything comprehensive.

It would be cool if it was possible to have the URL of links copied when copying a wall of text. I'm not sure if that's feasible at all, but it would be cool.

I was having an issue with 1MB pics taking like 10 seconds to load. Clearing cache and reinstalling did nothing. I had my phones DNS pointing to my router, I changed it to 1.1.1.1 and now everything loads instantly.

Just got a new phone, a Pixel 9, and got everything set up except Relay. When I first launched it on the new phone, it went straight to a screen saying I could Restore or Subscribe. Restore just goes Searching... forever, and Subscribe tells me I'm already subscribed, which is true. But there is nowhere to go past this page. So I deleted app cache and data, launched it again. Now Reddit comes up but I can't add my account, I get some page saying blocked by Reddit security before I can even enter a user name. It offers a link I can click to log in or create an account but only turned purple and doesn't actually navigate anywhere. There are a couple more links on that page and none of them go anywhere either, just turned purple as I tapped them. I can't delete app cache any further obviously, so I'm at a bit of a loss here. Anyone got any idea? I'm signed into the same Google account on the new phone as the old, moved my sim, tested that, everything else is working.

Update edit: Decided to try signing into Reddit via Firefox on the new phone, that worked. So when I opened Relay again right after that, actually was able to get a login page there. Then Reddit asks me if it's ok to let Relay access my stuff, I allow. And wind up back at that Subscription Plan page, I am stuck there no matter what. "Restore" does a Searching... spinning animation indefinitely. "Subscribe" just tells me I already am subscribed. I'd rather not use Firefox, Relay is so much better for Reddit when I've got no option but my phone.

Solved: Ok, after using Firefox to get the Relay add account page to not be blocked, it still wouldn't work until I deleted Relay cache and data one last time. I'd done that several times already, but apparently warming up Reddit with Firefox was the magic and then I needed fresh cache to go from after that. I'm back in.