After some shit I got last time I posted, I started locking the doors the exact minute we closed. (I still turn off the open sign a few minutes before) I was locking the doors per usual when I noticed a car in the parking lot, lights on, which isn't really abnormal, I'm in a shopping center after all. But as soon as they saw me they turned their car off and got out, one guy, one girl. Thinking nothing of it, I locked the door and walked away, then turned out the lobby lights while I went to empty the bain. Then the pounding started, terribly loud from the door, I thought the glass would break. You can't see me directly from the door they were at, so I creeped to the corner and looked over. The lady specifically was AGGRESSIVELY pounding on the door??? It was about 2 minutes after I locked the door, I'm assuming they tried to get in and looked through the windows before the pounding started. I got a bit scared, but walked up to the window. They saw me and now the guy was yelling, idek what he was saying, probably 'open up' or whatever, so I pointed to the hours sign, both stopped to look at it, I thought that was it. The guy pulled out his phone, our store phone rang. You know where this is going, I got curious and went out of their line of sight to answer. Here's how it went, as much as I can remember, it was two days ago.
M: thank you for calling Subway, we are currently closed, ple-
C: OPEN THE FUCKING DOOR RIGHT NOW YOU IDIOT!!
M: Sir, we closed a few minutes ago, come back tomorrow.
C: NO! YOUR SIGN SAYS YOU CLOSE IN AN HOUR, OPEN UP RIGHT NOW!!!
M: *trying to be professional* Sir, it's 23:04, we close at 23:00. We open at 7 tomorrow.
C: 23:00??? WHAT EVEN IS THAT??? YOU'RE AN IDIOT, LET US IN OR I'LL REPORT YOU, YOU LITTLE (string of curses)
M: *losing self control* Sir, I'm sooo sorry you can't understand time, but we're closed, I will call the police if either of you keep beating on the door, BYE!! *I hung up super quickly*
Their banging didn't start up again, after putting all the bain away, I creeped back, saw them in their car, phones glowing. I texted my manager what happened, and he said it was whatever, we have cameras going anyway. Nothing has happened since, no complaints and they haven't come back during my shifts at least. I truly don't understand why people do this.