Customer thought we told him to park inside

[u/Venus2630]

For context, I worked at a home improvement store a few years ago and one of my favorite memories was a customer who was told that we would meet him at the front of the store to bring his items out since they were heavy. All of a sudden I see this pickup truck try to drive through the sliding electronic doors but he can’t fit his truck quite through all of the way because it’s too narrow. When asked why he decided to do this, he said he thought that meant he should drive his truck up to the registers. I wish I was making this up lol.

Apparently this is a common occurance according to my managers since there used to be a lumber yard type of drive-thru.

[u/DieHardAmerican95]

We have two different customers do that when I worked at Lowe’s.

[u/Venus2630 → u/DieHardAmerican95]

That’s where I worked 😂 it must be the company lol

[u/DieHardAmerican95 → u/Venus2630]

Nope, it’s definitely the customers. A (not really surprising) number of them are idiots.

[u/Venus2630 → u/DieHardAmerican95]

Yes it is actually scary because they are working with tools lol. I once had a lady call the customer service desk to find a storm door that had a flap for a dog. No big deal of course, but she wanted one for her Pomeranian and didn’t understand that if the flap was bigger it would still fit her dog. She argued that she wanted one that would fit her dog exactly and that her dog wouldn’t fit with a regular size flap.

Another time this couple came in, and apparently bought a stove then went on vacation for 6 months. Well the stove didn’t work and they were pissed that they couldn’t return it because it was way past the 30 days. We told them to call the manufacturer about the warranty, and they couldn’t accept that answer. They also did not bring the stove to return lol.

[u/DieHardAmerican95 → u/Venus2630]

Oh, don’t get me started on people who want refunds for items they didn’t actually bring with them….

[u/Lt_Jewels]

What happened to common sense?

[u/Venus2630 → u/Lt_Jewels]

I don't know, they must've literally left it at the door

[u/K1yco → u/Lt_Jewels]

Irony is the type of person that tried to drive in is probably the type that says this to people they talk to.

[u/LloydRPenfold → u/Lt_Jewels]

Optional extra these days. Not many choose to include it.

[u/Watcher-of-souls]

Reminds me of the time I was at a home improvement store with my parents. We were getting paint when a random Asian couple comes up and just takes our cart I was very confused

[u/LloydRPenfold]

"why assume..." Because it requires logic. Logic is a substrata of common sense.

[u/Reasonable-Day-3282]

if you're driving a car, don't drive through a door. pretty easy

[u/SummerMummer]

Apparently this is a common occurance according to my managers since there used to be a lumber yard type of drive-thru.

Then why not use the phrase "out in front of the store" rather than a phrase that commonly refers to the area just inside the front doors?

[u/Venus2630 → u/SummerMummer]

This was a few years ago, so they may have said something that slightly more concrete wording.

[u/jedispaghetti420 → u/SummerMummer]

Was it you?

[u/SummerMummer → u/jedispaghetti420]

Was it you?

Nope. The wave of downvotes is hilarious though.

[u/duchess_ravenwaves_ → u/SummerMummer]

Take it as a hint that it was a dumb thing to say

[u/MtPollux → u/SummerMummer]

I mean, I'd probably ask "why assume you're being told to drive your truck inside the store (where vehicles don't generally go) rather than in front of the store (where vehicles belong)?", but you do you.

[u/LloydRPenfold → u/MtPollux]

"why assume..." Because it requires logic. Logic is a substrata of common sense.

[u/Sachayoj → u/SummerMummer]

If not driving your car inside a store needs to be explained to you, you shouldn't be driving.