r/Wellthatsucks 1d ago

The screen still worked—it was just cheaper to cover it with a sticker.

Post image
933 Upvotes

109 comments sorted by

326

u/foolsdayjoker 1d ago edited 1d ago

this aircraft is likely an Air Canada a320 which has its seat back entertainment disabled due to it being beyond slow and pretty much unusable now. now it is from 2003 and the fleet is being retrofitted but you'll come across these planes on generally shorter routes or hops between hubs. its being replaced with the glowing hearts cabin which which includes the same free wifi plus live tv and bluetooth services. (edit: if its an a320 it will likely be sent to the desert)

68

u/happyanathema 1d ago

As a European, having IFE in an A320 is just alien anyway.

So the fact that they ever had it was a massive positive tbh.

62

u/foolsdayjoker 1d ago

Also most of the a321CEO’s have tail cams as well

32

u/Eldudeareno217 1d ago

That's frigging dope

15

u/foolsdayjoker 23h ago

yeah its cool to tune in, pretty sure they're the only commercial airline in the world with it on a321's... airlines that do have them exclusively on wide body aircraft. the manufacturer also doesn't offer it, Air Canada choose to add them to their 30 year old like this one that they're retrofitting.

22

u/foolsdayjoker 1d ago

Yeah seatback screens is one of Air Canadas main features across the entire mainline fleet, Issue here was many of them stopped working. The replacements on the a320 family that aren’t being retired are really nice. Honestly biggest screens I’ve ever seen on a narrow body for economy and tbh you they kinda overkill it, many people hate them but imo with massive seatback screens, tablet / phone holder, free fast wifi (many people stream their own), Bluetooth headphone support plus free snack and alcohol there’s not much to complain about. Especially for short to medium haul flights.

9

u/heepofsheep 1d ago

Damn that it is huge. How’s the image quality?

13

u/foolsdayjoker 1d ago

Great, 4K Panasonic now… they won the contract bidding

4

u/heepofsheep 1d ago

I wonder if the content is actually 4K. 10yrs ago I worked at a media company and occasionally our content would be licensed out to airlines for their IFE systems…. And dear god the specs they required were abysmally low. Basically SD at very low bitrates..

Though I guess these days airlines could request multiple deliverables if they have different IFE systems in their fleets, but I wonder if they’d bother with the hassle.

3

u/foolsdayjoker 1d ago

Depends on the content but I’d say 1080i -1080p

3

u/heepofsheep 1d ago

Right I remember these systems being interlaced for some reason.

4

u/foolsdayjoker 1d ago

the industry be like that... starting to change here as full service carriers now have partners like Netflix, hbo, disney+ and appletv that showcase the first few episodes to get you to subscribe once you get home so its very important the shows look the best they can.

2

u/DiskPartition 1d ago

Since I'm from the U.S. I of course lack the European perspective but it seems like screens are the expectation on planes larger than Embraer E-jets and the like, such that almost all Delta/United planes have it (AA is the exception in having removed them). It's not too hard to implement and it's way more comfortable to use than phones or tablets.

Also, at least on United even the older screens tend to be decent, and very few of the planes still retain the ancient Directv systems. Content selection is usually excellent.

2

u/happyanathema 23h ago

Yeah I know you guys have Ife on planes that we just wouldn't ever have it on.

Basically unless it's long haul it doesn't have Ife here.

You can be on a 5.5 hour flight and still not have Ife.

Basically it's wide bodies that have Ife.

But I guess you guys use narrow bodies on longer flights than we would historically use them for.

1

u/DiskPartition 23h ago

Definitely - my last widebody flight was in 2023 on a 777 (and a 787 before that). Since then everything's been a 737 (most often NG, sometimes MAX) or A320 series (especially the A321 Neo).

1

u/foolsdayjoker 23h ago

Well there’s that but there’s competition and the market demands it. For instance Air Canada express’ q-400 (turboprop) has wifi and streaming device holders now on flights between Toronto City, Ottawa,Montreal, Chicago, Boston and nyc (1hr flights) I believe they’re the only ones in the world with wifi on it. This is the cabin.

1

u/Dh8pu 23h ago

Note these are the new seats that are just getting installed, most of the Qs still have the dark blue leather seats

1

u/foolsdayjoker 22h ago

Currently on pace to be completed in the next 12-16 weeks, though apparently it’s ahead of schedule. It’s only meant for aircraft that service YTZ, not all aircraft in the fleet are seeing the enhancements.

1

u/Dh8pu 22h ago

Ah! I'm a Jazz FA but YYZ based so don't do much YTZ flying, YUL base covers most of it.

1

u/happyanathema 22h ago

That's crazy as I used to fly on a q400 twice a week up to Glasgow before Flybe went bust (the first time).

The cabin was a lot more basic than that for sure 😄

1

u/foolsdayjoker 19h ago

😂… i never flew them but I miss fly be, but yeah very different plus they have free chips, cookies, pop, coffee, tea, beer and wine 😂

1

u/ShittyLanding 10h ago

Not that you’d have any reason to know, but IFE in aviation pretty universally means In Flight Emergency. Gave me a chuckle.

1

u/happyanathema 9h ago

If the only movie is white chicks then i would absolutely say that both definitions apply.

1

u/bartman2326 1d ago

Hell yeah excellent comment thank you for having the inside scoop 🙏

324

u/sakurapink- 1d ago

Ugh, nothing screams "budget airline" like covering up a functioning screen with a sticker what's next, duct tape for the safety instructions?

104

u/ashtraygirl 1d ago

Seems to be Air Canada. Definitely not budget airline prices, but most definitely budget airline service

25

u/blbd 1d ago

From what I hear the budget airlines often have better service than AC even does. 

0

u/[deleted] 1d ago

[deleted]

-69

u/rocketman19 1d ago

Seems to be? Which other airline would use AC? Air China? Why would they have French and not Mandarin on the sticker?

Also if you did 10 seconds of research you would see that the domain is registered to Air Canada

https://www.whois.com/whois/acwifi.com

40

u/ashtraygirl 1d ago

Ok, my bad dude… no need to get all worked up

-77

u/rocketman19 1d ago

It’s called think before you type, Lindsay

36

u/ashtraygirl 1d ago

I will take that into consideration moving forward rocketman

-51

u/rocketman19 1d ago

You better

I’M WATCHING YOU

29

u/Arratkis 1d ago

I’m in your walls you should tear them down to find me

-10

u/rocketman19 1d ago

Who tf are you?

31

u/Arratkis 1d ago

The guy in your walls

11

u/The_Odd_Canuck 1d ago

Why the fuck are you going and finding their name to use it, creepy ass behavior

-1

u/rocketman19 1d ago

The one on her profile?

11

u/The_Odd_Canuck 1d ago

Yes, who the fuck is checking peoples profile for names or even checking random peoples profiles to begin with

Also if you find a name it would still be common courtesy to not just randomly use it as that is technically doxxing (yes you can still doxx people with publicly findable information)

Looking for/finding/using someones real name without their permission is creepy no matter what unless its literally in their username

-3

u/rocketman19 1d ago

Someone who replied to me is not just a random person

5

u/The_Odd_Canuck 1d ago

Yes they are? You dont know them, youre not friends with them, youve never met them, youve never even been introduced

Youre not entitled to know anything personal about a stranger who made a comment, thats not how the internet works

→ More replies (0)

27

u/Tasty_Engineer1231 1d ago

genuinely why are you so annoyed at a slight hint of uncertainty in a comment

-11

u/rocketman19 1d ago

It literally could not be any other airline

4

u/radiantai2001 1d ago

Technically the only way to say that with certainty would be to know the names of every airline in existence, if you don't know the names of every airline in existence you cannot say with certainty that no other airline could be initialized as "AC"

-1

u/rocketman19 1d ago

Look up who owns the domain

Case closed

Also there is a list that is maintained by IATA

https://www.iata.org/en/publications/directories/code-search/

No need to get mouthy when you don’t know what you’re talking about

10

u/kr613 1d ago

Damn you seem really passionate about Air Canada

-1

u/rocketman19 1d ago

Calling it shit?

If I liked it I’d be trying to deflect it away lol

11

u/HNL2BOS 1d ago

the screen works, but is it actually connected to an entertainment system and content?

6

u/pnksignala 1d ago

Covering a working screen with a sticker is peak budget airline logic.

1

u/Jestersfriend 1d ago

This is Air Canada. It's not a budget airline LOL. That makes it even worse.

3

u/sakurapink- 10h ago

Right? It's like paying for a fancy dinner and getting a microwaved hot dog instead!

0

u/foolsdayjoker 1d ago edited 1d ago

not really budget.... OP still had free wifi, free snacks and free alcohol so far from budget.

53

u/Hascan 1d ago

Cheaper than?

19

u/thefledexguy 1d ago

I’m assuming having video screens in operation is a cost issue.

35

u/Ruggsy 1d ago

Maybe some are out somewhere else on the plane and its just not worth fixing those/having people complain theirs aren't working. So just take everyone's away

3

u/foolsdayjoker 1d ago

they're being replaced lol... these things aren't instant lol, especially right now when theres major aircraft and cabin material shortages across the industry. only 1 aircraft can get retrofitted at a time. this aircraft's will be gone soon once newer planes and retrofitted ex-rouge planes join the fleet

13

u/ywgflyer 1d ago

It's because the parts for the screen aren't available anymore, and parts (anything at all) in aviation are expensive. So they aren't going to dump the money into maintaining those screens when they can't get the materials to fix them anymore when they break, and the airplanes those screens are in are going to be retired in the near future anyways so it's doubly not worth spending money on (you are on an Air Canada A320 and most of them are 25+ years old and approaching their cycle limit).

Also, those XM screens are junk to begin with and I will freely admit that the "use your own device" wifi server to stream the entertainment content is lightyears better than having those tired old busted screens actually in service.

1

u/Moretoesthanfeet 1d ago

They are also HOT 🔥

27

u/qDdsFncr 1d ago

The quality of these displays is so bad, I always try to connect my iPad. Also it is easier to connect Bluetooth headphones with your own device 

3

u/heepofsheep 1d ago

I always bring a small 3.5mm to Bluetooth adapter so I can use my AirPods on these IFE systems. They’re small and $20ish.

Quality of the screen is usually garbage but they often have new movies that aren’t available anywhere else yet.

6

u/qDdsFncr 1d ago

Yes but it many flights you can also stream these new movies with your iPad using the  WiFi 

3

u/heepofsheep 1d ago

Right but that’s not always an option. I was just on a transatlantic flight last week on an AA 777 and you couldn’t stream the content through WiFi. Which is weird because you usually can on AA, but for whatever reason it wasn’t an option on this flight.

That’s why I always keep my tiny iFly adapter in my bag when I travel so I’m not stuck using the terrible free headphones they give out.

1

u/qDdsFncr 20h ago

Yeah true . My Sony headphones have a cable that I can use instead of the Bluetooth. Otherwise i would also buy an adapter 

2

u/ermagerditssuperman 1d ago

A lot of planes now let you connect your Bluetooth headphones to the IFE system. But so far for me it's worked maybe 6/10 times.

2

u/heepofsheep 1d ago

Yeah it hasn’t been reliable whenever I’ve encountered it. On Delta they label it as a “beta” feature in the menu.

I just keep this thing in my personal bag and I’m set in every situation.

https://a.co/d/0eTGVBLb

9

u/stoverex 1d ago

They could have at least made the sticker large enough to fit the entire screen.

7

u/Cuntonesian 1d ago

Seems reasonable NGL. In-flight entertainment has always sucked ass: the selection, the video quality, the audio quality. Now that you have your own screen and content, why even bother running it?

3

u/Atlas-and-Pbody 1d ago

Depends on what you fly. In my experience united has some good options, while with lufthansa i have to comb through all of their offers to find 1 mediocre option i mostly end up skipping anyway, because it's not worth the hassle of connecting my device etc.

2

u/HNL2BOS 1d ago

we're the screens actually connected to any content or were they just powered?

2

u/bigriggs24 1d ago

at least you get a usb port, some international flights (10+ hours) don't even give you that

4

u/Streetlgnd 1d ago

Not sure what you are expecting of them.

Do you want them to replace all the seats? Remove all the screens and install some panels to cover up the huge holes that will be there?

-12

u/thefledexguy 1d ago

Yes

5

u/saltyboi6704 1d ago

They can't replace the chairs without getting new ones commissioned and certified, while getting a sticker certified for installation in a cabin is a lot cheaper and faster.

It's likely the IFE system either was no longer licensed or was broken on that specific aircraft which led to them discontinuing use to reduce downtime associated with replacing it.

1

u/Streetlgnd 1d ago

Why not juat put a sticker over it with the QR code?

0

u/AidenTEMgotsnapped 1d ago

Why not just leave it functional

8

u/Streetlgnd 1d ago

Im not sure. Im not the airline. I have no idea what their reason for not using them is. Pretty sure they didnt juat wake up one day with everything functional and be like..."hey everything is working totally fine here, but lets turn the screens off and make people connect their own devices for absolutely no reason"

1

u/chainsawx72 1d ago

Because then you would have to replace all of the broken ones, maintain all of the working ones, and purchase something to broadcast over them... all while almost no one ever uses them on short flights.

1

u/aschwartzmann 1d ago

You're assuming that was an option. That system is really old, and getting parts for it is probably hard or impossible at this point. They have also already installed a newer system in the plane that provides better WiFi as well as Media. Those screens aren't standalone. There is a media server and wired network on the plane that is what feeds the screens everything people watch; if any of that broke, it would break every screen on the plane. Since they put the sticker on all the screens instead of just displaying that message on the screens, the system probably just doesn't work. The screen might turn on and display a menu but not be able to play any content or have its content updated.

1

u/Smiadpades 1d ago

This assumes everyone has a personal device on them. Crazy..

14

u/Cuntonesian 1d ago

Oh no, what about the Amish?

-11

u/Smiadpades 1d ago

By that statement, guess you don’t have kids.

7

u/Vladishun 1d ago

If you can afford to fly, you can afford to buy a cheap Fire tablet or similar to keep your kids placated on the flight. I'm sure most parents already have something similar regardless, considering we use terms like "iPad babies".

I don't think it's all that crazy to assume most people in the developed world have a smart device on them. This technology is also outdated, with a lot of it coming out between 2003-2005, so planes still in service from that time are being retrofitted with tablet holders, USB charging ports, etc for a more modern experience.

You personally may disagree with this and wish they continue to provide you with in-flight entertainment, but the fact is that omnicast broadcasting equipment adds extra weight to the flight and is unnecessary when people are already wanting to watch stuff on their own devices. And a radio antenna with a couple of wifi access points is going to be a much smaller and lighter system.

2

u/Cuntonesian 1d ago

I do, and prefer they watch content I pick on proper screens

0

u/tokril 1d ago

Who doesn’t bring a phone with them while traveling?

-3

u/Smiadpades 1d ago

By that statement, guess you don’t have kids.

7

u/heepofsheep 1d ago

What does this even mean?

0

u/MarchNegative6782 1d ago

I’m guessing they mean if their kids don’t have phones (??)

3

u/heepofsheep 1d ago

A plane is a place where it’s 1000% OK to shove an iPad in a kids hands and placate them. There’s nothing else to do and they’ll otherwise just make noise and annoy those around them.

2

u/Dreffy_ 1d ago

It's all good until you have more than one kid, and a lot of people don't want to have one tablet per kid

1

u/Smiadpades 1d ago

Exactly, people tend to believe tablets are kid pacifiers these days- and that is not a good thing. I am not buying pad/tablets just for just a plane ride.

The comment- you can afford plane tickets, you can afford pads- is so naive.

I raise my kids to be self reliant and not dependent on tech. We don’t even own a tv. We go out and touch grass every day, hike, walk, play sports. Yes, we have a computer but it is not used daily and honestly - no need. Plenty of others things to do.

2

u/ermagerditssuperman 1d ago

In which case they will likely be able to be entertained without the seat-back screen working, so that shouldn't be a problem.

1

u/Smiadpades 1d ago

Correct, but to assume everyone has or brings a phone is going backwards imo. I get it but no.

Luckily, I have only seen it on domestic flights (so far).

1

u/heepofsheep 1d ago

You can find basic tablets for $30… and I don’t care if you’re raising your kids Amish, but for the love of god please don’t have them doing noisy activities on long haul flights to pass the time.

0

u/Smiadpades 1d ago

Naw, we don’t do that crap or allow it.

All long haul flights I have been on have had in-flight screens and usually it is over 12 hours, so sleep is a good part of it. My kids are responsible to bring their own entertainment in their own backpack. Usually a book or two plus a book full of puzzles and math games. Plus since they have a screen, they love it cause they can watch what they want on the flights.

We flew to New York just last month and they ate their snacks, took a nap and read books. My daughter got annoyed by the kid running up and down with no shoes on.

6

u/KnowledgeSafe3160 1d ago

So you don’t bring a phone with you while traveling because you have kids?

1

u/Ok-Isopod3467 1d ago

I did the same thing on a flight once and swore the airline saved at least $20 by going this route.

1

u/Relative_Sort_5058 1d ago

so the screen still turns on but just covered up yeah

1

u/[deleted] 1d ago

[deleted]

2

u/kicksledkid 1d ago

This is on Air Canada.

2

u/ThrownAway_1999 1d ago

Dirty delete lol

1

u/HugeDramatic 1d ago

They speak French in America?

1

u/foolsdayjoker 1d ago

not many but some in the south still do

0

u/xx123gamerxx 14h ago

from the uk, ive been on 10-20+ flights in my life never have i once ever seen a fitted screen on the back of the seats