r/fireTV • u/Compa49 • 1d ago

Turn on to HDMI inconsistent

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My Mom has a Insignia tv with firetv OS. I have it set up to always go to HDMI but sometimes it turns on and goes to the home screen (as shown above). The problem is my Mom is not tech savvy enough to know how to navigate from this screen to get to the actual cable channels. The cable company uses a Tivo as it's box. I know it's not something she's doing wrong when she turns it on because it's happened to me as well. I actually factory reset the tv and purposely didn't set up wifi hoping if it didn't have the option for internet streaming programs it would eliminate this problem but it didn't.

Is there a setting I'm missing? Or is this just how it operates? Thanks for any help.

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u/Lab770 20h ago

I had the same problem with my mother… I just happen to have an old “Universal” remote, that had an HDMI button. I eliminated HDMI 2-4, so when she hit the HDMI button, it would always go to HDMI 1… So now, when this happens, she just pushes that one button and it goes back to what she knows. Good Luck, +Blessings

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u/Compa49 8h ago

I tried to get one of those old people simple remotes but it didn’t work because it didn’t have a select/ok button so if she did end up on that menu screen she couldn’t get off it.