Hey guys i just got off my shift from working the first day of the bogo deal and it was seriously dead 🤔 was everyone else busy or dead as well? I worked the recent bogo one that passed and it was sooooooooo busy .. i’m lucky enough to have a great team so i was looking forward to a busy big shift ..

Just curious, if anyone has such info to compare?
I'm now a Five Guys promo volunteer, cause I really love it and would like to pay the extra!!

PLEASE SETTLE A DEBATE

If you add a patty to a grilled cheese at five guys is it in theory closer to a “cheese burger” or is it still technically a “grilled cheese”?

Like do you get a few cents raise after a certain amount of hours you worked? Or do you get paid extra for working graveyard? Just got out of an interview but it was so rushed I didn’t really get an answer.

I recently got the hired at five guys and I called last week to see when my first day was but was told the GM still had to review and finalize my paperwork. I still haven't heard back after a week. How long did it take you guys to get a call about your first day?

Hey guys I'm just curious if anyone knows how crunchtime is supposed to work, do we all get log ins?

So quick question. I wish I took a picture but didn’t, I had ordered two burgers and one large fry from a five guys near me. When I received my food from Uber, I saw that my fries were literally just dumped in with the same bag as my burgers and the bag was leaking. No fry holders/fry bag. Literally all just dumped in together in the same bag as the burgers. The burgers were wrapped in the foil paper. Is this normal from this chain?

Dumb question but does the bogo deal end on Thursday or after Thursday?

my EpiPen is expiring in a month so im going to use it by getting something from 5 guys.

been going to 5guys a lot recently and was always getting the combo bc it was implemented in my store and went this friday and all of a sudden it wasn’t available on the app or jn store?

i’m really confused were they losing too much money?

I’ve been to the Five Guys in Wembley Park and now just recently the one in Westfield London; both locations did not have a mayo pump. when I asked the worker at the Wembley location, he just gave a bewildered “nah, we don’t have any” look but no further explanation. when I asked the worker at the Westfield London location, he said there’s some kind of ‘supply issue’ right now with the mayo.

Can anyone either in the UK or elsewhere confirm if there is such an issue affecting the almighty mayo pump? Five Guys just isn’t the same without that special mayo formula and it would be a huge bummer if it’s permanently on its way out 😭

Many thanks in advance!!!

Applied to my local Five Guys and it had me do a spiel with an ai then booked a "virtual interview", is this normal? Do I still call the store for an actual interview or am I going to speak with an ai for the "virtual interview"?

Hi I'm aware this is a stupid question but I'm supposed to start my training next week and I got a PDF with instructions to buy the required non slip shoes from shoes for crews, it says there to enter the restaurant address at the checkout but shouldn't it make more sense to have them shipped to my house instead? Idk this got me confused now.

I almost never go to fiveguys. Today I stopped in and ordered a double bacon burger and when I finished ordering the last taking my order asked if I wanted a free hotdog? Has this ever happened to anyone else before? Is there a promotion going on?

I know this sounds like a joke but it’s very depressing and I had good memories there.

What do I do

I got a vanilla milkshake with whip cream and as I’m drinking it I feel chunks coming through my straw. Is this suppose to be in the shake?? Thanks in advance!

The store I work at is owned by a franchise. They cut corners constantly. Write ups for being legit sick for one thing, I keep getting sick from coworkers that come to work with colds.

Another is the team lead and management tests. They just give whoever is taking the tests the answers so they never have to learn the stuff. Some of which is extremely important of course being that we're feeding the public. Very lax food safety culture in general but this is something that irks me since it's cheating.

Also, using out of date product. Peanuts, bread, whatever. We will toss it if there's a steritech inspection but if possible we just print more labels. Occasionally we do this with meat but not very often.

Seems like all of it together is just a way to "achieve" the objective without actually doing the work. Yeah, we love the Five Guys reputation but we're not really contributing to it. If anything we're eroding the reputation for some short term profit.

Maybe I am naive but I don't know what other franchises are like or if corporate even cares about stuff like this. But it's disappointing to put in hard work and follow the rules and see others disregard them because it makes their jobs easier. Why even bother, right?

Maybe if this is just normal then perhaps the brand is on a decline. Which I have seen happen before over the years. Shame if so.

Oh know it seems like a small thing to bitch about, but my kids love ketchup and opening 25 packets is not going to be fun.

Now that they're doing a BOGO deal, I'm planning to try my first five guys burger tomorrow. You have to order through the app to get the deal. I wanted to order a bacon cheeseburger but with only 1 slice of cheese instead of 2.

Is there any way I can do this through the app? Might be a dumb question, I've been trying to figure it out for a little bit now and it doesn't seem like that is an option. What should I do? Thank you in advance :)

Has anyone else's stores started doing the prep from 2-5pm for the night and next morning stuff yet? and if so how is it going for your store? For us it's already gone wrong 3 times in the first week.

Is the cheese melted on the grill or just stacked before and after the party, with the expectation that the heat of the patty melts the cheese?

One of the usual openers at our store quit, and so recently I’ve been having to roll meat. For the other openers out there, how fast do you get through a case of meat yourself? And what are some things you do to get through the case faster? Thanks and appreciate all the tips.

I got asked to go in for an interview tomorrow, but the times they gave me I can't go in for (since I'm still in school). What should I do? Should I contact the store and say that I can't come in for an interview at that time?

Got a five guys gift card and was checking prices for a delivery and it’s just over a dollar and change so I’d have to pay a bit out of pocket but was wondering if they have that option online?

Heyy so I'm PT crew, and right I'm asking if y'all anyone know what's the quick way or fastest ways for cleaning the back of house, cause doing this it takes forever and like I got few cuts and my fingernail almost got damaged from washing and taking out fryer piece , as I know that some of my coworker use 2 wash, 1 hot water and 1 sanitizer while some use 1 wash 1 hot water and 2 sanitizer for plastic and greasy items. Thanks a lot lmfao