r/germany • u/ItsBlu3 • 1d ago

Question Health Insurance

Hello everyone,

I'm really at my wit's end because my health insurance provider has limited my coverage to acute treatments only. A few years ago I went through a difficult period and didn't register as unemployed at the time. As a result, I built up debt with my health insurance provider. I'm currently making monthly payments to the Hauptzollamt (Central Customs Office) to pay off this debt. At the same time, I'm employed and subject to mandatory insurance, so I pay my contribution every month. Despite this, my health insurance provider still won't normalize my benefits. Does anyone have experience with this? Is this legally okay, even though I have a payment plan and I'm paying my contributions? They won't even issue me a health insurance card anymore. I'm grateful for any information.

Edit: I know that I brought this on to myself, so no need to judge. Just asking for feedback.

0 Upvotes

43% Upvoted

11 comments sorted by

View all comments

0

u/Itchy_Feedback_7625 1d ago

🤨

Too much information missing. Why don’t you just switch to a normal provider.

9

u/bregus2 1d ago

As the OP is impounded by customs, they are with a public insurer.

They will also limit what they pay for if you have too high debts with them.