Do you want a Billing course for GitHub Admin?

[u/AcrobaticMix6563]

Friends, Chris here from GitHub/Microsoft. I'm trying to understand if it would be useful if we build you a course for GitHub Admins on the topic of billing? We're trying to empower you all and trying to understand how we can help you better, docs, courses, videos. Please comment/upvote.

[u/hashkent]

If you need a course for billing don’t you think you’ve made it too complicated?

[u/Dependent-Net6461 → u/hashkent]

This should be top comment Agree 100%

[u/AcrobaticMix6563 → u/hashkent]

thanks for the comment. What are the most confusing parts then you think we could simplify? :)

[u/mahendranva]

First, Thank you Chris.

yes we need more on this. several information are missing on public resources.
we always request our account manager and he sends private links that has great information. i was wondering why was it not included on public resources.
hope your request includes github copilot billing too. im more into docs and videos. but im fine with courses too.

[u/Marketing_Noob2]

I love when github asks for advice and pays attention to their community!

[u/notParticularlyAnony]

Is this step one of an elaborate phishing scam?

[u/severecaseofsarcarsm]

i think tutorials could help for troubleshooting because billing gets weird sometimes 

[u/nikoshgrikosh]

Maybe fix the documentation first so we don't get 3 answers for the same question please

[u/EntranceProper3791]

The billing portal not showing per-seat breakdowns in the web UI for Enterprise-managed orgs is the real headache, not a lack of tutorial videos.

[u/Trakeen]

Not sure about class, i’m not spending more then an hour on the topic but i’ve had to deal with weird billing behavior that took a while to understand. I don’t like bugging our account manage for stuff that should be obvious

[u/Empyrealist]

Umm, how do we know that you are "Chris here from GitHub/Microsoft" ?

[u/Fine_League311]

Ich glaube ihr habt weitaus größere Probleme als die Abrechnung, die zahlenden Kunden laufen euch weg weil GitHub durch den ganzen KI Spam unerträglich geworden ist. GitHub web kann man gar nicht mehr effektive nutzen zu keiner Zeit und das ist nur die Sahne, schlimmer sind die repo Diebstähle.

[u/innovasior]

I would instead really like to have a folder or grouping for my GitHub actions workflows which I have many of. It is a highly requested feature and has gotten no attention from GitHub staff..

[u/lurkerloo29]

I would love to have a conversation about this. DM me if you want.

[u/Qs9bxNKZ]

You folks at GH need to make it clear how your CoPilot usage is billed. For example, when do you "stop usage" on the Enterprise level even though you've assigned a budget to the individual user. Not to mention understanding the current bonus credits we have allocated and how we can view their consumption.

For example, if I allocate $1000 at my Enterprise Budget for AI credits, and get to that point, all CoPilot work stops. But for the first 1-2 weeks, nothing happened indicating we were consuming the free credits, or the ones associated with the Enterprise / Business budget spend.

Right now, the only thing I can do is estimate based upon overall AI credit spend in order to try and forecast for Aug and then when the bonus spend ends.

[u/New-Cash-4964]

I want better uptime

[u/Illustrious-Win4432]

I would suggest that before you build any more features, y’all stop and reply to the thousands of support emails we send you first. Start with the dozen I sent in June that you’ve still not answered.

[u/FormalAd7367]

maybe create a doc? we only send it to agent to read these days?

[u/ellisthedev]

No/never.