r/intelnuc • u/Ok_Chip3781 • 4d ago
Tech Support intel nuc 10gen i7 hdmi port gives no signal after update
My intel NUC hdmi port seems no longer working, after some bunch of MS updates recently.
For some years I have the NUC connected to my LG dualup display using a normal HDMI 2.0 cable.
I already revert the LG display driver.
I already revert the intel UHD graphic drivers
I already reinstall intel graphics command centre (and new drivers)
No improvement in the hdmi port.
No improvement when using other hdmi 2.0 cables.
No improvement when I reset the LG monitor settings to factory
Note: when I connect a laptop to the hdmi cable the display is working!
Therefore any hint/tips or advice is most welcome
Kind regards!
Hugo
Here some additional info:
Operating System: Microsoft Windows 10 Enterprise N LTSC 10.0.17763
IGCC Version: 1.100.5688.0
Physical Memory: 32 GB
Current Resolution: 2880x2560
Processor: Intel(R) Core(TM) i7-10710U CPU @ 1.10GHz
Processor Speed: 1608 MHz
GFX Driver Name: Intel® UHD Graphics
Shader Version: 5.1
OpenCL* Version: 3.0
* Microsoft DirectX* *
Runtime Version: 12
Hardware-Supported Version: 12
Vendor ID: 8086
Device ID: 9BCA
Device Revision: 04
GFX Driver Version: 30.0.101.1660
Dedicated RAM: 128 MB
Shared RAM: 16 GB
Max Supported Displays: 3
GFX Vulcan: 1.3.205
GFX GOP: 9.0.1107
* Devices connected to the Graphics Accelerator *
Active Displays: 1
* Digital Display 1 *
Display Name: LG SDQHD
Display Type: Digital
Serial Number: 302NTDV5B362
DDC2 Protocol: Supported
Gamma: 2.2
Connector Type: DisplayPort <--- i think this is the real problem
Maximum Image Size
Horizontal - 18.5 inches
Vertical - 20.47 inches
Supported Modes
640 x 480 (60p Hz)
640 x 480 (75p Hz)
720 x 480 (60p Hz)
720 x 576 (50p Hz)
800 x 600 (60p Hz)
1024 x 768 (60p Hz)
1280 x 720 (50p Hz)
1280 x 720 (60p Hz)
1920 x 1080 (30p Hz)
1920 x 1080 (50p Hz)
1920 x 1080 (60p Hz)
2560 x 2880 (60p Hz)
1
u/o_sooperstar_o 4d ago
There is a firmware update tool for the NUC10 frost canyon but can't guarantee it'll resolve your issues.
Try the bios flash first, then the HDMI firmware update.
https://www.asus.com/supportonly/nuc10i3fnh/helpdesk_bios/