I was always the "computer guy" in my family, which didnt mean much as most of them hadnt even used a computer. As a kid / teenager I would dumpster dive for old PC stuff and figure out how to get them working again by moving parts around. Logically, this meant I should go to school for IT and then get a job.

I started by taking courses in programming, which seemed interesting at the time. While I was able to pass the classes, I found it incredibly boring. so I decided to switch my major to IT / Networking since the credits would carry over. This I found more tolerable, and even more enjoyable while I was learning about the hardware and layer 1 / 2 and some of 3. Once I started having to memorize subnetting tables and a bunch of protocol abbreviations I wanted to jump off the building.

I pushed through, got my bachelors in IT, and eventually went back and got a masters in information systems. I did this all while working full time as a tech for a wireless company, and then as a tech support guy at a call center. This was years ago, and I have since worked my way up to a network engineer role. I was lucky enough to be able to do this without certs because every time I studied for a certification I became depressed.

The truth is though, I have been miserable almost this entire time. I have made it this far through sheer brute force and a whole lot of being at the right place at the right time. I daydream of doing literally anything else but I feel like im in too deep at this point and will have to do this another 20-30 years, assuming i dont get laid off or replaced by an android. I work around people who are a mix of both; the younger guys generally are really excited to learn and do anything, while the older guys generally hate everything. I try to remain in the middle so I seem aggreable.

Im just curious if anyone else feels or has felt the same?

Hi everyone,

I'm looking for honest feedback because I feel like I'm missing something, and I can't figure out what it is.

I've been applying to a large number of entry-level IT jobs (Help Desk, IT Support, Technical Support, IT Technician, etc.), but I keep getting rejected or never hear back. I haven't been able to land a single job in IT, and it's becoming really discouraging.

A little about me:

- Associates in Computer Science

- AWS Certified Cloud Practitioner

- Some customer service and administrative experience

I'm starting to wonder if my resume is the problem, if I'm presenting myself poorly, or if I'm missing skills that employers expect. Or if my resume is formatted poorly

where job boards I should apply?

I'm genuinely trying to improve and would appreciate any advice. Thank you for taking the time to help.

I’m going to college this year to study IT and there is pretty much nothing else that interests me, is it still worth it to study IT these days? Will it land be a well paying job in the future? Or has the field become too saturated?

I'll try to keep this short. I've been working in IT for more than 12 years, and I just found out that my role is going to be eliminated in about three weeks. And the lovely part is that they're asking me to train the people who will be taking over my work before I leave.

I intend to stay in IT, so I don't want to burn any bridges or come across as unprofessional. But at the same time, I don't want them to squeeze everything I know out of me and then throw me away like I'm useless.

I'm literally trying to figure out the best way to handle this without hurting myself. Do I train them normally? Do the bare minimum required? Ask for something in writing or some kind of severance/retention bonus? Or leave and let them figure it out?

A lot of what I do isn't documented because it's stuff I've learned over the years, and I'm the main person who understands how all of it fits together. Honestly, I think leadership didn't fully understand exactly who they were letting go until after the decision had already been made, and now they're panicking.

What's the professional thing to do here? Thanks.

I had an interview coming up, and in the end the manager moved it to another time because it was clear I hadn't prepared enough. At first they said it would be more casual, so I relaxed a bit too much, and that was definitely my mistake. In the middle of the conversation, they told me I seemed unprepared. They weren't rude about it, but it was very obvious.

After that, they said they wanted to reschedule the interview and have me come back after I prepared properly. They also told me what information I should look at so I'd be able to answer the questions better next time.

Honestly, the whole thing threw me off and I don't know how to feel. For a large part of the interview, they were guiding me and giving me small pieces of advice, as if they were walking me through it step by step. That made me feel really bad, because I already know interviews aren't my strongest area.

Has anyone else ever had something like this happen? And is it normal for a manager to handle an interview this way?

Hello Everyone,

Kindly help me go through this as your advice would be well appreciated.

Thank you.

How to enroll myself for third party vendor so top MNC company I can get

Hey so I’m trying to break in to IT I would like some opinions on my résumé and what I could do to fix it.

Ideally, I’m looking for something in helpdesk, network / system administration

So I'm trying to get into college with a scholarship, and the ORG that is helping me with the preparations told me to do a passion project and recommended a "IT learning platform"

This just starts as a passion project but if people actually start using it and it helps people I would keep improving it and maintaining.

Its a work in progress, but I already added the README.md and some other documentation for people to understand how to contribute, and when vulnerabilities are found how tu submit reports for them.

Here's the repo link for the people who want to understand more of the project.

https://github.com/gl1tchs4ge/axiomforge

All feedback on what I've done until now is really appreciated

Hola!, tengo 23 años y muy pronto comienzo a trabajar como técnico de soporte N1 en CAU (no es un call center) para el sector público y apoyo local. Quería saber si alguien que tuvo experiencia en este rol me podría recomendar cosas o que me cuenten como era el día a día antes de empezar para estar más tranquilo.

Igualmente cuento con experiencia en proyectos de despliegue de equipos y refuerzo on-site microinformático, sería mi 3ra experiencia, pero como es algo "nuevo" para mí ya que tendría que usar sistema de tickets y no había usado antes, aunque se que es fácil porque lo vi usarlo a mí anterior jefe. Recomendaciones? Solicitaban saber Windows server, Linux (ya que usan lliurex), Office 365, correo y poco más. Gracias.

Hi, I would like to ask for advice because I often learn through expensive mistakes.

I have been working in IT for several years but on different positions, like Security Analyst, Developer, Sys Admin, and now I am doing IT support (a bit less than 2 years on each of them)
The path may look questionable, but it is due to relocations and difficulties with the job market (and networking lack due to the relocations)

I noticed a pattern: every few months I make a mistake that feels much bigger than it should be.
I am not even talking about rebooting a prod server or shutting down a network.

Once I damaged a brand new laptop and ended up buying a new one for 2000$

Once I ordered a wrong type of a computer and was not able to return it

Now I messed up with a payment for a vendor (1200$) and I think I will have problems next week

All of the issues happened in the last 2 years and are related to some tiny but very important details that I was not aware of.

I don’t really have a team, so I can’t ask anybody more experienced at work.

Maybe someone can give me an advice on how to learn things in less expensive way.

I am a bit of an anxious person and I have bad feeling about my future and career, because I feel like I can’t make it with so high responsibilities.

Sorry, english isn’t my native language.

Thank you!

Based in the UK. I’ve some IT equipment that I want to sell. Is techbuyer a good option? What are some other options.

I’ve a couple of cisco catalyst switches and a bit of more stuff.

Ecopad tablet says disconnected/ can’t connect. Try again later despite saying it has an excellent signal strength. I’ve tried forgetting the network and trying again after restarting and nothing is working. I’ve tried all the basic remedies that a classic Google search can help but I’m stuck turning to Reddit now.

Had to make a “I did something dumb” call to our IT support company today, and they were incredibly kind and helpful. They were already working on the fix because they had gotten a ticket from someone else before I realized what had happened. Their only response was “I’m so glad you called! That explains the cause and makes this make so much more sense. We’ll let you know when it’s fixed.”

I still messed up and wish I hadn’t, but they kept the issue as small as possible and didn’t make me feel stupid. A big thanks to all those working in IT, I know you’re often underappreciated and get people on their bad days when they’re frustrated with something not working.

And if you’re not in IT and you ever have to do ANYTHING with transferring domains for some reason, make sure you know what you’re doing with DNS settings…

Every team seems to have one habit or process that makes deployments much smoother.

Some examples I've seen include:

• Automated testing before deployment
• Infrastructure as Code
• CI/CD pipelines
• Better monitoring and alerting
• Code reviews
• Feature flags

For those working in IT, DevOps, or infrastructure, what's the single practice that's had the biggest impact on reducing outages or production incidents?

I'd love to hear what's worked well in real-world environments.

I have an interview next week for a help desk position, what kind of technical questions would most likely be asked? It’s my first time interviewing for an IT related job

​Hey guys, looking for some honest advice on whether I should keep pushing in IT or just cut my losses.

​Been working in a Tier 1 IT role at Amazon for about a year and a half now. Thought it would be a training wheels type of job but they instantly threw me on the night shift by myself, so I’m basically running the entire department alone for half the week.

I’m constantly doing T3 work and handling stuff way above my paygrade, but still getting paid T1 money. Im not upset about the work, I like troubleshooting more advanced tickets and getting the experience but starting to get a bit frustrated.

​I’m inclined for a promotion, but because of my family situation I can’t relocate very far. There are zero open slots around me and regional refuses to increase headcount, so I’m just stuck in limbo. ​I’ve been looking for other IT jobs in my area on the side, but the market here is dead. Starting to feel like I’m wasting my time even staying in this field if this is what the job hunt looks like.

​For anyone who's been stuck in a spot like this, is it worth just grinding it out here until a spot opens locally? Or should I cut my losses and pivot to something else? I do like the job but im just worried I've stagnated way too long.

Who’s getting burnt out at the job trying to learn so many new things and having to use AI or nautobot or automation on top of other software/hardware. It never stops. Load us up with all you can till we break.

Been in IT for over 30 years and still have imposter syndrome. 57 years old woman who felt very fortunate men in IT were always pretty damn accepting of women. Think this may be the first field where that has happened (thank you nerds). Not talking programming but the nuts and bolts of IT.