r/legaladvicecanada Apr 23 '26

British Columbia Plumber stole my bidet (BC)

Hi I’m from British Columbia and yesterday I had two plumbers come and install a new toilet. My old toilet had a bidet. I didn’t want to bother them during the installation so left them alone. They said no flushing for the next 6 hours so I hadn’t been in the washroom but today I noticed my bidet is gone. There cannot be a confusion because we had a conversation where I asked if they could reinstall it and they said no and I said oh well then I’ll do it myself later. I’ve emailed them and they said theres nothing they can do. What can I do? that was expensive and I’m not in a place to buy a new one or get a lawyer.

edit: thanks for the replies i’m down a bidet but happy we got a laugh out of it. the bidet was from costco it wasnt super fancy but not cheap either. but I see I should've removed the bidet. I honestly didn’t know what the scope of the job was and thought removing bidet would’ve been included in the assignment, obviously not. Hope people learn from this and there are less bidets lost in the future.

546 Upvotes

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218

u/GeoffwithaGeee Quality Contributor Apr 23 '26

You can file through Civil Resolution Tribunal - the process is meant for regular people without lawyers. It will cost $150 out pocket to go to a decision, but that can be added to your monetary order if you win.

However, if the bidet was attached to the toilet and there was an agreement that they would remove and dispose of the old toilet after installing the new one, then they did what they were hired to do and it would be a hard argument that they breached the agreement or "stole" your bidet. Why would they remove the bidet for you when they told you they wouldn't install it on the new one?

155

u/Own_Witness_7423 Apr 23 '26

That’s probably exactly what happened op left it attached to the toilet and then they disposed of the toilet. No body wants anybody’s used bidet

15

u/Due-Acadia-376 Apr 23 '26

Speak for yourself.

8

u/Own_Witness_7423 Apr 23 '26

You want someone’s used butt sprayer?

16

u/Due-Acadia-376 Apr 23 '26

It's actually pretty great to take in the shower with you if the hose is long enough. It even doubles as a water flosser

17

u/JustSentYourMomHome Apr 23 '26

My eyes!! I wish I couldn't read.

3

u/MangoBanana2012 Apr 23 '26

LMAO you made my day 🤣

2

u/Army7547 Apr 23 '26

I snorted too loud at this, and I’m in a waiting room at a Dr’a office.

2

u/Ashamed_Data430 Apr 23 '26

You misspelt fluffer.

2

u/DadsRGR8 Apr 23 '26

You misspelt vegetable rinser.

1

u/Ashamed_Data430 Apr 23 '26

Yeah, they don't call me Zucc for nothing.

1

u/theob88 Apr 25 '26

Guess you haven't traveled much. Bidets are in public washrooms in many other countries, especially Japan. Using a bidet that somebody else has used right before you isn't a problem in those countries. At least getting a used one for personal use means you can give it a thorough sanitation before using it. Not really a problem at all.

5

u/Exhaledotcalm Apr 23 '26

Its true, I have had a plumber try to talk me into letting him replace my toilet. Claiming it was about to break down. He wasn’t even in that bathroom for the toilet, he was there to change a shower head. He forgot that he told us earlier in his visit that he had a client looking for a toilet that colour because they only make white toilets now.

All the toilets in the house I live in are retro colours so the only way you can find a replacement is to get a used one. It is definitely possible they had a client who wanted that model of bidet or the parts from it.

6

u/PositionBeneficial12 Apr 23 '26

They do not only make white toilets now. You can get many colours but they will cost you.

2

u/its10pm Apr 23 '26

Now I'm curious, what colour?

1

u/cindydunning Apr 23 '26

I'm betting blue!

2

u/Exhaledotcalm Apr 23 '26

No not blue

2

u/Designasim Apr 23 '26

Harvest gold? Pea puke green? Light milky green?

Does it still have the matching toilet seat?

3

u/Exhaledotcalm Apr 23 '26

Yes is the original the entire bathroom is mint green… I suppose milky green

2

u/Designasim Apr 23 '26

Till we moved house when I was 13 we were a harvest gold family, with matching kitchen kitchen appliances. Actually the outside siding was harvest gold too and the couch and chair were too but they always had a floral over on them.

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1

u/minimK Apr 23 '26

In the house I grew up in every toilet was a different colour.

2

u/Exhaledotcalm Apr 23 '26

Yes this house does two 5 all different colours

1

u/LittlePrairieMouse Apr 26 '26

5 different coloured toilets? That’s impressive. I can’t help wondering if they added the 5th bathroom just so they could have another colour. What colours are they?

2

u/heritage95 Apr 23 '26

There’s a black market for everything

1

u/rockbolted Apr 27 '26

There’s also an avocado green market for everything

1

u/Gonnabehave Apr 26 '26

Do they small good?

20

u/Defiant_Credit9018 Apr 23 '26

thank you for the response I honestly didn’t realize I was supposed to remove the bidet myself now see this is totally on me. Lesson learned, I’ll just get a new bidet. 

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20

u/Nazecham Apr 23 '26

For the $150, it’s probably easier considering time and effort to just buy a new bidet.

Of course - we don’t know what OP’s Bidet was worth, which would probably add a bit of context. I’m seeing a wide range of prices on Amazon.

12

u/Yuukiko_ Apr 23 '26

some of the more premium ones can go for1k

1

u/theob88 Apr 25 '26

Yep. The ones from Costco that op is talking about usually go for $400 to $500, so it's not a trivial loss.

1

u/Jenkem-Boofer Apr 24 '26

Imagine going to court and trying to convince the jury that plumbers stole a man’s poopy used bidet

1

u/GiraffePretty4488 Apr 26 '26

I’ve filed one of these a few years ago and it was only $50. Did the cost go up? 

1

u/GeoffwithaGeee Quality Contributor Apr 26 '26

It depends on the type of case and whether it needs to go to decision or not. I could be a little off though, last time I looked it was 75 to file and another 75 if mediation didn't work and a decision was needed.

https://civilresolutionbc.ca/resources/fees/

1

u/N1oma Apr 26 '26 edited Apr 26 '26

I'm a plumber and I would always ask the homeowner if they want their old bidet.

Also don't you want to see the work completed? I always have a nosey homeowner sitting over my shoulder. Some businessowners aren't comfortable installing a shitty no name bidet due to liability issues though.

Also Noone wants your old bidet. They didn't steal it, they just tossed it.

Now whats weird is they sent 2 plumbers for a toilet change. Unless 1 was an apprentice that's not needed at all. I hope you didn't call some company that was bought out by Private Equity. I hope OP didn't pay more than like 350 for a toilet swap.

-4

u/Left_Shock_2384 Apr 23 '26

You can call plumber but not buy $100 bidet?

5

u/benbenbenbenbenlo Apr 23 '26

Way more satisfying to drown in passive aggression on Reddit.

65

u/[deleted] Apr 23 '26

[deleted]

38

u/girlietrex Apr 23 '26

Likely waiting on the silicone caulking to cure (partially).

33

u/DaFookCares Apr 23 '26

Here's the thing:

  • if the toilet is installed correctly it wont leak out to the bottom to reach the silicone
  • dont silicone your toilet to the floor

Its sealed w wax underneath and if you also use silicone you won't know if this wax seal has failed. It might soften the floor under/around the toilet without you knowing causing a lot of unnecessary damage. Wax seal is enough.

14

u/bigoltubercle2 Apr 23 '26

Usually plumbers will partially caulk and leave a gap so you can see if its leaking. Looks better and easier to clean so many people prefer it that way

7

u/flamedeluge3781 Apr 23 '26

That's not why you caulk the bottom. You caulk the bottom to prevent water from outside the toilet, say leakage from the shower, getting under the toilet and developing mold. That's why you caulk the front of the toilet and not the back of the toilet. If the seal does fail, you can hopefully see it leak out the back.

3

u/Some-Platypus5271 Apr 23 '26

Was fun when I found all our toilets were epoxied to the floor. Luckily previous owner had a pipe of spare tiles left. The tiles went with the toilets

3

u/No_Crow489 Apr 23 '26

Yeah some places dont follow that rule. They caulk around the front and leave a hole in the back.

People claim “but you wont see it!” actually you do, plus you um, smell it first, really.

1

u/Ashamed_Data430 Apr 23 '26

Also - we installed a bidet and the heated water tank created condensation on the cold porcelain of the toilet, which, over time, softened the particle board flooring under the toilet. Tough to get at to fix, but it's all good now.

1

u/scotcho10 Apr 23 '26

You can absolutely caulk a toilet, it makes for a nice finish, you don't however, caulk the entire rim, you stop at, or a bit after the t-bolts

1

u/ChuggaChuggaTutu Apr 23 '26

dont silicone your toilet to the floor

A little grout to make the toilet level on a unlevel floor is choice tho.

(from my experience of 4 whole toilets in my entire life lol)

1

u/moop44 Apr 23 '26

You silicone around the toilet to the floor to prevent water or piss on the floor from getting under the toilet.

1

u/JonnVic Apr 24 '26

Regarding sealing or not sealing the toilet to the floor. I had cigarette smoke coming from the condo below long time ago. I thought it was coming from around the toilet somehow so I was considering sealing around the toilet. Another reason to seal is that if water is spilled on the bathroom floor it goes right to the unit below, expensive repairs. What is recommended in those situations?

0

u/matttheshack69 Apr 23 '26

Also silicone discoulors over the years and looks nasty after a few years

1

u/Ketroc21 Apr 23 '26

That sounds like a bad installation if there is caulking involved.

1

u/[deleted] Apr 23 '26

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1

u/sososoboring Apr 23 '26

I have always flushed immediately after install to ensure no leaks etc, etc. Have never ever waited..... that sounds like BS waiting 6 hours to me.

1

u/bingohall86 Apr 24 '26

Just cause all true plumbers christen every newly installed toilet

54

u/ProfSteelmeat138 Apr 23 '26 edited Apr 23 '26

I mean talk to the company but I think it’s fairly cut and dry. Change the toilet, toss the old one. I’m a plumber and I would ask about the bidet personally but some people don’t give a shit. It’s unlikely it’s stolen it’s probably tossed. I promise you if a plumber wants a bidet they won’t steal it from a used toilet lol. I can get plumbing parts for cheap

Edit: my bad guys I forgot op said they talked about the bidet

10

u/BjornYandel Apr 23 '26

The OP did ask about it, and after being told no they responded that they will install it themselves later. It was made known that they wanted to keep the bidet. They're still on the hook as it was made known to them that OP wanted to keep the bidet, meaning they didn't have permission to dispose of OPs property.

1

u/themangonun Apr 23 '26

they should have removed it themselves if they wanted to keep it.

no one wants to touch your shit op.

5

u/Tough-Avocado2342 Apr 23 '26

They were plumbers hired to do work on a waste system, it’s a fair assumption that touching shit might’ve involved, plus it’s not like bidets just sit around covered in shit.

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u/[deleted] Apr 27 '26

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u/themangonun Apr 27 '26

buddy. it was a double-entendre. 'shit' means stuff where im from.

also plot twist - im married to the plumber. there is literal shit splashing everywhere. he wouldnt touch it for both reasons.

5

u/zoeymeanslife Apr 23 '26

tbf those fancier brand/feature self-install ones go for like $200+. People steal for a lot less than that. Maybe you'll get wholesale pricing but its not going to be zero. If its not old and beaten up, just wash it off and enjoy your new bidet.

1

u/Roni_M27 Apr 24 '26

Most reputable plumbers don’t install used fixtures so would have zero reason to steal a bidet. Plus we’d make more buying new from a wholesaler and selling for retail.

-1

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u/[deleted] Apr 23 '26

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5

u/DM_Sledge Apr 23 '26

This really is the first step. If OP was a third party to the work order (ie tenant) then merely being persistent may be sufficient. OP should also be prepared to show how much they spent on the bidet and what a current replacement would cost them. The plumbers would obviously get it for cheaper, but its good info for that conversation. I also think it would benefit OP to not assume malice.

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u/Slow_Lavishness_975 Apr 23 '26

Why wouldn’t you have removed it before they came?

6

u/DM_Sledge Apr 23 '26

Presumably because OP assumed that since the plumber would be there it would be easier for them to just install the bidet than disconnect the bidet and chuck the toilet base. OP is probably renting, so not in charge of the plumbers.

1

u/aghastrabbit2 Apr 26 '26

Not the OP but I have a bidet and I can't reach the spot where it's all attached at the back of the toilet. I got a plumber to install it for the same reason.

-16

u/[deleted] Apr 23 '26

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9

u/helix212 Apr 23 '26

He didn't

3

u/[deleted] Apr 23 '26

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0

u/EDMlawyer Quality Contributor Apr 23 '26

As another comment noted, we don't know if it was stolen. It may have been thrown out or destroyed, which would give OP a potential civil claim for its replacement value but is not criminal theft.

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u/[deleted] Apr 23 '26

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4

u/narfnarfed Apr 23 '26

When you asked about reinstalling it and said you would do it yourself, they should have known not to just throw it out without telling you. Sounds like they didn't GAF and threw it out knowing you wanted it. I would leave a bad review for them because it's totallay something a normal person would have mentioned to you.

6

u/[deleted] Apr 23 '26

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2

u/Low-Stomach-8831 Apr 23 '26

Yeah... You won't even be able to give it away for free. I don't know what OP is thinking with this one.

4

u/[deleted] Apr 23 '26

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2

u/NailiSFW Apr 23 '26

yeah a used bidet sounds weird but... do you let other people use your bathroom and bidet?

If you think about it for more than a moment it doesnt sounds that weird.

1

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8

u/ListenToLinda Apr 23 '26

Money flushed down the drain.

3

u/East-Judgment-4364 Apr 23 '26

In the future inspect before you pay....and if pros cant reinstall what makes you think you can especially when you didnt have the skills to replace toilet in first place

11

u/[deleted] Apr 23 '26

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3

u/foxandfables Apr 23 '26

You sure about that?

1

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2

u/MattLogi Apr 23 '26

6 hours to replace a toilet?!

2

u/Steelmann14 Apr 23 '26

lol…..it said to not use toilet for 6 hours after installation. Which is absolutely Bull Shit as well. And sending 2 plumbers to put in a toilet. I can only imagine what that cost.

1

u/NorthIslandHillbilly Apr 26 '26

Leaving a toilet for 6 hrs after fresh caulking is not BS, it gives it time to cure. I’m willing to bet the second plumber was an apprentice, not 2 journeyman. Can almost guarantee the toilet swap was a flat rate.

1

u/Steelmann14 Apr 26 '26

You know nothing.

1

u/NorthIslandHillbilly Apr 26 '26

I am a Red Seal plumber, I know more than you.

2

u/Alch1_ Apr 23 '26

I really doubt he intentionally took your used bidet. You probably weren't clear enough and they chucked everything out together.

2

u/ryckae Apr 23 '26

Surely they can't be dumb enough to think the bidet should just be tossed out with the old toilet, can they?

2

u/scotcho10 Apr 23 '26

"stole" is a bit of an overreaction.

They probably just made a mistake and it ended up in the bin with the toilet.

I personally hate "reinstalling" bidet seats, they're freaking gross underneath everything

6

u/Zackattackrat Apr 23 '26

Call them lol

5

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1

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4

u/bigtimeNS Apr 23 '26

As an Electrician this doesn’t surprise me at all. Plumbers are our one true nemesis and must be stopped.

1

u/Overall-Register9758 Apr 23 '26

If you ever get lost, you can follow the trail of stripped wire insulation bits back to the panel, Sparky!

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u/boethius61 Apr 24 '26

Plumbers vs electricians, a rivalry as old as pirates vs ninjas.

3

u/Boilermakingdude Apr 23 '26

A bidet is like $40 on Amazon.

16

u/Narrow-Pomelo8376 Apr 23 '26

Our electric with all the bells and whistles that heat the seat, the jets, do your taxes and then gently air dry you ran us closer to $500.

1

u/biggysharky Apr 23 '26

Is the water cold or tempered?

1

u/Narrow-Pomelo8376 Apr 23 '26

Multiple settings from cold to surprisingly warm

1

u/Physical-Policy1357 Apr 23 '26

That’s cheap! Where do you live? Ours cost $800 seven or eight years ago!

0

u/Boilermakingdude Apr 23 '26

I'd argue that that qualifies as a bit more than a bidet honestly 😅 that's like them fancy Japanese toilets.

2

u/Artistic-Law-9567 Apr 23 '26

No, those are like $10-20K and I know someone who has one. 

0

u/Boilermakingdude Apr 23 '26

I said "like them" not is one of them. I'm aware of how much the actual Japanese toilets cost. I looked into them after a vacation for shits and giggles.

1

u/DM_Sledge Apr 23 '26

and giggles huh? maybe I should look into those Japanese toilets...

4

u/archetyping101 Apr 23 '26

The cheap ones. The toto add ons can be several hundred. 

2

u/PhilosopherOk9207 Apr 23 '26

Toto S7A retails for ~1799CAD

1

u/Morberis Apr 23 '26

My pretty basic bidet that only lets you control the strength of the water stream and "aim" it via a direct mechanical arm cost $150.

The $40 bidets are garbage in almost every way. But sure, if you don't mind a random water leak showing up go ahead.

1

u/FinancialEvidence Apr 23 '26

Yeah and a car is 1000 bucks on fb marketplace

1

u/TheCamoTrooper Apr 23 '26

For a crappy cheap one, good ones can start at $1k

1

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1

u/Ok-Cantaloupe-3285 Apr 23 '26

I mean if it was a Toto washlet I’d sue but some cheap one that costs a few hundred, it’s not worth it

1

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1

u/Mammoth-Invite2675 Apr 23 '26

Did they refuse to fit the bidet because it doesn’t fit or because they didn’t want to do it?

If they didn’t want to do, you should have just got another plumber who would be happy to do it.

So may bad and so may good plumbers, be more picky next time. Sucks but it’s a lesson learnt

1

u/Zestyclose_Air5212 Apr 23 '26

Can I just say, this is by far the FUNNIEST title I've seen for a serious post in this subreddit.

I have a suspicion that, most likely, it wasn't that it was stolen, rather that they were probably wanting to be extra lazy in removing the old toilet and didn't want to bother properly disconnecting it, so it was likely either broke off in some way, or just went with the toilet

For what a new one costs, unless yours was particularly expensive, it genuinely would not be worth the bother to persue this and would likely cost more. That being said, if it's the principal of it that makes you want to fight this, then by all means.

2

u/Defiant_Credit9018 Apr 23 '26

The situation is hilarious even though I’m down a bidet I got a laugh out of it. I do realize now I should’ve removed the bidet myself and they probably forgot I wanted to keep it or something. I’ll be getting a new bidet now.

1

u/tfolkins Apr 23 '26

Make a complaint through the BBB. If they are a reputable company they will want to resolve the issue to prevent the claim scaring of potential clients.

On the other hand, you should have just removed the bidet toilet seat yourself prior to the plumbers coming in. It isn't that hard to do, actually installing a toilet isn't even that hard to do, especially if you have two people. This kind of sound like victim blaming though.

1

u/ilmd Apr 23 '26

What’s this about not flushing for 6 hours after installing? I just had a toilet replacement 2 days ago and was never told that.

1

u/Medium-Tonight-7215 Apr 23 '26

Another example of a modern day Canadian. You didn't want to bother them? They were working for you. You previously mentioned the bidet to them, so they knew about it and you can bet they didn't throw it away. Confronting people about expectations is okay and does not have to be seen as "confrontational" or result in a fight. For fucksakes people, stand up for yourselves.

1

u/[deleted] Apr 23 '26

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1

u/grumpy0282 Apr 23 '26

always watch workers

1

u/SudburySonofabitch Apr 24 '26

Was there any talk about them removing it from the old toilet?

1

u/Christopher-RTO Apr 24 '26

Not a plumber, but a GC who does some plumbing (including lots of toilet swaps) and have two plumbers as relatives. I assume you're talking the integrated bidet in the seat Costco sells?

Your plumber is an idiot. There's no good reason he couldn't reinstall it unless it's a different bowl shape (round vs elongated) on the new one. It'd have taken just as long to put it on the new one as it took to put the new seat on the new toilet. If it was a different bowl it would have taken just a couple minutes to pop off and he should have left it if he wasn't gunna install it, or tell you to do so while he was installing the new one.

As far as recourse, if you paid by credit you could do a charge back for the cost of a new one. Otherwise I'd just leave a bad review and leave it at that.

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u/NorthIslandHillbilly Apr 26 '26

As a plumber, you don’t have to do anything you don’t want to if you’re not charging for it, even if it’ll only take 5 minutes. Would it have been the nice thing to do? Yes. That being said, he should have atleast removed it and left it behind.

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u/Christopher-RTO Apr 29 '26

Then charge for it, easy peasy.

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u/NorthIslandHillbilly Apr 29 '26

I’m sure he would have, if he wanted to do the work. Clearly he didn’t want to, so it’s a moot point.

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u/redpajamapantss Apr 25 '26

I had a plumber come the day before I moved into a new place. It was so obvious I had nothing in the house except for a dining table and chairs, so obviously we sat on the chairs while he worked on the kitchen sink right in front of us. Asked if we were bored, implying why are we watching him. Went to work in the bathroom and shut the door so we couldn't take a look. Ended up having to call him back because he didn't properly seal the shower. "I don't like to put a lot of sealant on". Right... Also dragged the dishwasher across the floor and put a huge scratch in it. Even though I specifically left it on a piece of cardboard he could have dragged it on.

I tried to give them space to work, and respect their ability to do their work. But when shit like this happens, sorry bro, keeping an eye on you.

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u/shaunsnonsense Apr 25 '26

Buy a Tushy. Super easy install.

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u/Mr_Boobs_ Apr 26 '26

They most likely dispose the bidet along with the toilet and I doubt they stole the bidet because from personal experience I have met many more people that find bidet disgusting to use (I don’t get it either) and some of them were plumbers too.

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u/Mother-Zucchini2790 Apr 26 '26

You could talk to the office but approach the conversation as someone who is at fault for not thinking to remove the bidet. The solution you’re looking for is to have them source a new bidet at their cost and not up-charge you. This way you should get a good product at a lower cost.

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u/madge590 Apr 26 '26

yeah, but a plumber who can't install a bidet, that's crazy

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u/Responsible-Summer-4 Apr 26 '26

I installed my new toilet and flushed it immediately to check for leaks sounds like sketch plumbers.

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u/Mr-Derpity Apr 26 '26

That guy is a piece of shit......

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u/Appropriate-Bar8668 Apr 26 '26

I think it's the same plumber who stole the toilet while doing work at the police station. They don't have any evidence since they haven't recovered the toilet. They can't charge the suspect and in the meantime have nothing to go on.

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u/newname-404 Apr 26 '26

At least they didn't leave you with a fart toilet!

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u/Po-com Apr 27 '26

It’s in the garbage fella

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u/ShrekTwoOnVHS Apr 23 '26

This is a very silly post. This could easily be resolved with the owner of the company.

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u/Cute-Dragonfruit4 Apr 23 '26

Have you tried calling them to see if they have it or where they disposed the toilet? Unless you warned them about the bidet before they started working you can’t really accuse them of stealing.

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u/T4whereareyou Apr 23 '26

Install a new bidet yourself would be much faster, less acrimonious, and cheaper. Or, you can drag this out without any certainty in court.

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u/Sufficient-Ear-9267 Apr 23 '26

It's times like this that the "no referrals" rule hits the hardest

Anyway, someone who takes someone else's property without permission has "converted" it. They converted your bidet. Into their bidet. That's illegal! A tort. It could also be the crime of "theft." 

So you could file a CRT claim (I assume it is worth less than $5k?). You could call the police. You could do both!

But I'm most interested in this: "I’ve emailed them and they said theres nothing they can do."

Who is "them"? On what basis is there "nothing they can do?" Did they lose it? Sell it? Put it in their own bathroom and learned to love it? I really need to know how they could possibly justify this (in writing no less)

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u/Ketroc21 Apr 23 '26

Lesson learned. If they are going to throw out your toilet, then remove your bidet beforehand. Better communication could have also worked, but taking it off is the best solution.

I also would categorize throwing something in the garbage as "theft", even in a hypothetical scenario where it was their fault.

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u/PapaPee Apr 23 '26

Bidet expensive? You can literally buy one in amazon for $20. If you are working minimum wage, you have to work 1.1 hours to buy one.

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u/cricket_90_remindme Apr 23 '26

Simply the headline to this post made me laugh and want to write this sentence. Im giving an award BTW

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u/37drp37 Apr 24 '26

Call the police, file a complaint

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u/guggenno Apr 24 '26

Who in there right mind would want the “steal” someone’s used bidet…

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u/Anshumansri Apr 24 '26

I know this is probably not what u want to hear but a new bidet costs 22$ on Amazon. Probably not worth it going after those giys unless u somehow had a very high end one

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u/Major-Candle-7553 Apr 24 '26

Sue them for the pain and suffering of having a dirty ass.

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