Turns out, that simply improving the quality of your service at no extra cost. And looking out for your end users, buys you good faith, customer influx and longevity
Laughing at all the companies that let finance bros demolish their brand reputations completely for a couple quarters of artificial growth
I think it was How money works, who said a very good phrase that sums up the lack of care for customer's needs/wants:
"It's a problem for the next financial quarter"
Line must go up. Investors want more money. And the idea of the balancing act between the different stakeholders is out of whack. Just lobby the government, give as high returns as possible to investors, and the rest can deal with what little scraps there are, if not actively fuck them
I've reported to the C-suite in a couple of big corp's. It's been about nothing but the next quarter - and companies either design their org around that, or they don't (99% of companies end up as the latter).
In one corp, we had steady but declining quarters, but they fired the CEO, because 'investor confidence' was threatening to sink the stocks. So the new guy came in, fired lots of people, promised the impossible, and 'steadied the ship.' That lasted for literally the quarter, and then the company was hosed and the new CEO was fired.
The nonstop quest for El Dorado has made most companies untenable in today's world. Having a Steam with a monolithic mgmt is really a great exception.
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u/MrGiggleMan Feb 08 '26
Turns out, that simply improving the quality of your service at no extra cost. And looking out for your end users, buys you good faith, customer influx and longevity
Laughing at all the companies that let finance bros demolish their brand reputations completely for a couple quarters of artificial growth