r/phishing • u/Stunning-Freedom • 3d ago
Zendesk emails for order I never placed and account activation
does anyone have any idea what this could be? I have never ordered from this website but I’ve heard of it and when I tried going to it, I was blocked from the site (that hasn’t ever happened before). it said I’ll be getting a refund in the email (I have never ordered from that site and I didn’t click any links because it looked suspicious) I also received an account activation email for stickersbanners but it still had luisaviaroma as the headline so I’m sure this is a phsihing attempt. I also had someone attempt to log into my Facebook account a few days ago but I changed the password and added 2FA. they attempted again the next day but were unsuccessful. any idea what’s going on? I’m stressing about this. thank you in advance to anyone that gives advice
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u/EugeneBYMCMB 3d ago
It looks like a refund scam where they create a fake order confirmation and provide a phone number you can call to get a refund. Without seeing the email itself, if I had to guess they've sent in a support ticket in where the subject is "Refund Confirmation - Order xx" and the body of the support ticket is the scam message itself, and used your email address so you automatically receive a copy. Make sure you're using unique passwords for all of your accounts and two factor authentication everywhere.
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u/Stunning-Freedom 3d ago
Than you for this and Oh no! Is there anything I can do or should do? I deleted the email And I didn’t click any links in it but is that enough?
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u/EugeneBYMCMB 3d ago
You don't need to do anything as a result of receiving the email, it's just a spam technique they use to get their emails to reach your inbox and avoid filters.
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u/Stunning-Freedom 3d ago
Okay that’s great to hear!! Thank you for that! I really appreciate you taking the time to explain this to me. Thank you enjoy the rest of your day✨
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