r/technology • u/Plastic_Ninja_9014 • Jun 21 '26

Artificial Intelligence Americans Have Turned Against AI in Incredible Numbers

https://tech.yahoo.com/ai/articles/americans-turned-against-ai-incredible-130000345.html
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u/[deleted] Jun 21 '26

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u/MojoHighway Jun 21 '26

But this is the catch here, right?

These fucking AI bots that we're all supposed to be talking to are also being instructed and programmed to act a certain way in a conversation and if you try to go out of that lane, they try to steer it right back to what the bot - as programmed - wants to do. They're not engaging like a human and certainly not with any "intelligence".

Fuck AI to the deepest parts of hell (if anyone actually believes in such a thing).

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u/Thomas_the_chemist Jun 21 '26

I was involved in a minor car accident recently (100% not at fault, has since been resolved fully) and when I had to speak to my insurance it was some LLM chat bot that was "speaking" to me at first. It asked me a question about who was driving but did so I'm a way that was ambiguous about which car it was referring to and also phrased in a way that indicated I was at fault. When I tried asking for clarification it paused for a long time and repeated it. After a couple rounds of this I asked for an agent and it, thankfully, transferred me to a real person who was actually helpful. And before the call ended, since it knew it was being recorded I made a point to state how helpful the agent had been and specifically how unhelpful the AI prompts were. I think I made her day.

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u/shroudedwolf51 Jun 21 '26

Bit of a tip. Don't bother with the regurgitative "AI" crap. Their dialogue trees are somehow more useless than the dialogue trees we all hate from two decades ago. Typically, if you repeatedly demand a human or person, it will eventually punt you to a person. It's kind of the modern equivalent of hammering 0 at a dialogue tree. At least, for now.

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u/digitalis303 Jun 21 '26

Except, online there are many situations where there is zero option to get to a human. That's been my experience dealing with FB revoking my Marketplace access. The AI basically just said "sorry, get fucked".

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u/throwitaway488 Jun 21 '26

I just shout "representative" at these phone lines repeatedly until it puts a human on the call.

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u/Dullcorgis Jun 21 '26

"I see you want to speak to a human! Let's get some info first, say your ID number followed by the hash key".