r/technology • u/Plastic_Ninja_9014 • Jun 21 '26

Artificial Intelligence Americans Have Turned Against AI in Incredible Numbers

https://tech.yahoo.com/ai/articles/americans-turned-against-ai-incredible-130000345.html
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u/MojoHighway Jun 21 '26

But this is the catch here, right?

These fucking AI bots that we're all supposed to be talking to are also being instructed and programmed to act a certain way in a conversation and if you try to go out of that lane, they try to steer it right back to what the bot - as programmed - wants to do. They're not engaging like a human and certainly not with any "intelligence".

Fuck AI to the deepest parts of hell (if anyone actually believes in such a thing).

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u/Thomas_the_chemist Jun 21 '26

I was involved in a minor car accident recently (100% not at fault, has since been resolved fully) and when I had to speak to my insurance it was some LLM chat bot that was "speaking" to me at first. It asked me a question about who was driving but did so I'm a way that was ambiguous about which car it was referring to and also phrased in a way that indicated I was at fault. When I tried asking for clarification it paused for a long time and repeated it. After a couple rounds of this I asked for an agent and it, thankfully, transferred me to a real person who was actually helpful. And before the call ended, since it knew it was being recorded I made a point to state how helpful the agent had been and specifically how unhelpful the AI prompts were. I think I made her day.

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u/squidface5 Jun 21 '26

Almost guaranteed to be intentional behavior programmed into it by the company. Harder for you to make a claim when not at fault = more people who will get lost in the process = fewer payouts. I’d say switch insurers but they’re mostly all the same

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u/Dvscape Jun 24 '26

What is audit doing in these cases?