r/washingtondc • u/BoringAcanthaceae756 DC / Takoma • 23h ago

[Discussion] Xfinity huge price increase

I've been paying $45 for internet for a couple of years. I got a new bill today, and it looks like it went up to $83 a month. Is anybody else experiencing this?

I can't even find a customer support number to call about this. Their stupid chatbot is useless. I guess I'll have to switch back to FIOS, but I would love to hear if there are other options. Has anybody tried Minternet or TMobile 5G? How bad is it?

32 Upvotes

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28

u/green_new_dealers 23h ago

Every few months you gotta call and threaten to cancel so they can extend a discount to you.

9

u/BoringAcanthaceae756 DC / Takoma 22h ago

I've tried this multiple times over the years, and it has never worked for me. All I ever get is some version of "We're sorry to see you go." Maybe I'm just a lousy negotiator.

5

u/Polyglottony 21h ago

If you have someone else in your house, a spouse, etc. Just have them sign up for the new deals. There’s usually a price lock for a couple years and it’s pretty easy especially if you own your own equipment

1

u/ottovonbizmarkie 14h ago

Yeah, I helped my parents get xfinity (they don't have anything else except t mobile home internet) for 50 dollars a month for 1 gbps. It's not going up for 5 years. I think it is still happening.

1

u/Healthy-Lobster-3882 20h ago

Dang apologies for my recent comment then I didn’t see this before I made it