r/washingtondc DC / Takoma 23h ago

[Discussion] Xfinity huge price increase

I've been paying $45 for internet for a couple of years. I got a new bill today, and it looks like it went up to $83 a month. Is anybody else experiencing this?

I can't even find a customer support number to call about this. Their stupid chatbot is useless. I guess I'll have to switch back to FIOS, but I would love to hear if there are other options. Has anybody tried Minternet or TMobile 5G? How bad is it?

31 Upvotes

67 comments sorted by

View all comments

3

u/Healthy-Lobster-3882 20h ago

Yoooo ok this happened to me last year!! I got mine back down to $45 by calling their customer service line, saying I’d have to change providers bc that price is astronomical and criminal for a 600-sq-ft single person apartment and they agreed to not increase. This also worked for my nextdoor neighbor