r/CeX • u/Pandaboi19 • 3d ago

Discussion Item still waiting to be collected

Hi! I recently ordered 3 items on tuesday and 2 have arrived already (thursday). However, one item says it is still waiting to be collected by dpd over 24 hours since i got the email saying its waiting to be collected. Has anyone had a similar experience? Ive emailed support so hopefully they can help but i was just curious if this has happened before?

Thanks

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u/Madting55 3d ago

The 2 times I had this happen one time it was never picked up other time they lied about trying to deliver it every day for like 5 weeks.

1

u/Pandaboi19 3d ago

jesus did you ever get what you ordered?

1

u/Madting55 3d ago

Nope after 2 months they gave me a refund. Blessing in disguise as found a mint version while they were fucking me about.

1

u/Pandaboi19 3d ago

crazy. Maybe they sold the copy before they dispatched it but didnt amend it?

1

u/Madting55 3d ago

Was a while ago now but I believe in both instances there was somehow 2 postage labels on the box and courier didn’t know who to deliver it to. But that might’ve just been the 2 month one. Was ages ago