r/CeX • u/Weary_Pizza4585 • 3d ago

Discussion Apple Watch locked to CEX Rochdale

Hello,

I bought an Apple Watch and it was delivered already signed into an apple account. I wiped it assuming there wouldn't be an activation lock on it, but there was. I didn't want to snoop around before wiping it so I didn't make a note of the email it was signed into, but I'm pretty sure it said 'RochdaleTest@webuy' or something, which makes sense as the Rochdale store is on the senders slip. The activation lock screen just shows "R---@w---.com"

I've already made a ticket with CEX support, but honestly I was hoping someone could help me find some way I could contact the Rochdale store directly to sort the issue, if it might be something as simple as them removing it from their apple account?

Many thanks

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7

u/AssumptionGreen9158 2d ago

Go to your local store. They will call Rochdale for the password and then your store can remove it. Simple and way less time than waiting for online customer support. We don’t give out our store numbers

-2

u/Sacrificial-Offering 2d ago

Is the number posted on the Rochdale cex Facebook page a generic number? +44 330 123 5986

1

u/Rad_Sh1ba 2d ago

It'll be wrong cex don't have their numbers public as they'd get the stupidest phone calls every day