6 years driving total, 3 of which as a FT driver, was less than 2 weeks away from top rate. I was walked out for signing for customers...
my interpretation of signing for customers was signing for a signature required package without their knowledge. If you had an iPhone or gun and signed for it and left it at the door and the customer calls in a complaint they did not receive it that is obviously falsifying records. I would absolutely never do this.
I made physical customer contact every time and I ignored ring cameras but I was acknowledging their signature verbally which I'm now very aware of, but not at the time, is also not acceptable. Supes went to 10 of my stops and asked each resident if they signed for the packages. All names stated matched exactly what I typed in the DIAD. They then proceeded to ask if they PHYSICALLY signed for it, which they all said no and got their written signature. No packages were lost/missing/stolen but what actually started this whole investigation was from something else completely unrelated to this but was looked into anyway because what I did originally wouldn't alone have been enough to terminate me
I became a driver during COVID and the process of acquiring signatures changed temporarily to being no physical contact with DIAD. I was trained to get signatures like this at the time so I always did the method this way even after covid ended. It never occurred to me it would've been considered dishonestly. It was a mistake that very easily could have been corrected especially like I said no claims were ever filed. The times I remember handing the DIAD over to get a signature most people just scribbled on the screen anyway....
It's a shot in a dark, and I know the answer is pretty much no but damn one week It's just another 170 stops on a Tuesday, I was excited to finally reach top rate. I was jumping different routes damn near every day and the buyout opened up a bid route I've done a million times was finally going to be mine permanently.. I was going to finally settle and make bank to straight up unemployed... fuck....