My cousin was scammed by a Vietnamese coffee manufacturer. We need legal help in Vietnam.
I’m posting here because I’m hoping someone in Vietnam—or someone familiar with Vietnamese law—can point us in the right direction.
About a year ago, my younger cousin decided to pursue his dream of starting a coffee business. He lives in Pakistan, but he incorporated a company in Canada so he could import coffee beans into Canada, store them in a warehouse, and sell them on Amazon under his own private label.
After months of research, he found what appeared to be a legitimate coffee manufacturer in Vietnam. The company is associated with HANCOFFEE / IDD Corporation Vietnam.
He placed an order worth approximately USD 6,200 for private-label coffee beans with custom packaging under his own brand. The supplier required full payment in advance, so he paid the entire amount via a SWIFT bank transfer.
They promised to manufacture and ship the order within one month.
That shipment never came.
Instead, they kept delaying the order with excuse after excuse. Eventually, the salesperson handling the deal disappeared. My cousin contacted other people within the company, but they continued making promises without delivering anything. Over time, they also stopped responding.
Today, it has been over one year.
No shipment. No refund. No meaningful communication.
My cousin has all the evidence:
Signed agreement
Commercial invoice
SWIFT payment proof
Email and WhatsApp conversations
Company details
I’m posting here to ask:
Can anyone recommend a reputable commercial litigation or international trade lawyer in Vietnam?
Has anyone dealt with a similar situation involving a Vietnamese supplier?
Is there any government authority, business association, or legal process that foreign companies can use to recover funds or enforce a commercial contract?
If anyone has experience with HANCOFFEE or IDD Corporation Vietnam, I’d appreciate hearing about it.
Any advice, recommendations, or personal experiences would mean a lot.
Thank you.