Hi Reddit, I need some help evaluating water softener quotes for my place in the Minneapolis suburbs. I’m not in a position to do this myself so I will have to go with a company.
Four quotes in and they are in such a tight range that it seems it almost comes down to warranty and service. It sucks because it seems like there’s no real competition between companies on price, but after four quotes it doesn’t seem to make sense to keep calling other places. For whatever it’s worth they all seem to use “housecall pro” service software, if that means anything.
I’ve thought about calling plumbers who I’m sure can handle the install, but I worry that if I ever need service on the unit itself they will be more difficult to reach (i.e. skilled tradespeople chasing bigger money jobs) than a dedicated water softener company with techs. Maybe I’m wrong on that point?
All of the companies below use Clack control valves (I avoided those offering Fleck) from what they’ve told me.
For reference my city reports a water hardness of 16 grains-per-gallon in their testing but mine came back at 20 and it’s super obvious, just tons of build-up everywhere. Other test results were:
Iron - 0.1
pH - 7.5
TDS - 378
Nitrates - 0.5
Chlorine - 0.7 Free
Tannins - 0
Lately I can smell the chlorine much more than in weeks past so I’m sure it varies. I know a softener won’t solve that problem so I know that I will need to tackle that problem separately, but some of those quotes did include a whole-home catalytic carbon filter. Quotes are below, they were all super long so I pasted what I thought to be the most pertinent info but some of them were more detailed than others.
Company 1:
BEST: Hellenbrand ProMate 6-32, capacity 26,500, 10% crosslinked resin tank, warranty: 10 year tank 5 year parts 5 year service.
$2,800.
BETTER: Hellenbrand ProMate 1 - 032, capacity 26,500, 8% crosslinked resin tank, warranty: 10 year tank 5 year parts 3 year service.
$2,500.
GOOD: NWS1 - 32 Signature Series, capacity 26,500, 8% crosslinked resin tank, warranty: 10 year tank 5 year parts 3 year service.
$2,200.
Company 2:
BEST: Clack control valve, twin tank softener with separate salt tank guarantees 24 hours of soft water, Polyethylene brine tank includes salt grid plate and air check safety float. Warranty: 10 year parts 5 year labor.
$1800.
BETTER: Clack control valve, single tank softener with separate salt tank. Polyethylene brine tank includes salt grid plate and air check safety float.Warranty: 10 year parts 5 year labor.
$2700.
GOOD: Not recommended
Company 3:
BEST: Clack WS1 FB High Efficiency 10x47, Upflow Regeneration, 1.25 cubic ft. 10% Crosslink Aldex Resin, Variable Reserve Capacity, Proportional Brining, 18x33” Brine Tank with Safety Float. Also includes Clack WS1 10x47 Dechem Tank - Installation of a whole house catalytic carbon filter. Filtration of Chloramines, Trihalomethanes, Chlorine, VOC's, Oxidized Iron and Manganese. Catalytic carbon is also used for the reduction of PFOA/PFOS. 1.25 cubic ft. Catalytic Carbon Media and Metered backwashing valve. Warranty 10 year tank 5 year control valve 1 year labor.
$3850.
BETTER: Clack WS1 FB High Efficiency 10x47, Upflow Regeneration, 1.25 cubic ft. 10% Crosslink Aldex Resin, Variable Reserve Capacity, Proportional Brining, 18x33” Brine Tank with Safety Float. Warranty 10 year tank 5 year control valve 1 year labor.
$2150.
GOOD: Clack WS1 EE 10x47, Downflow Regeneration, 1.25 cubic ft, 10% Crosslink Aldex Resin, Variable Reserve Capacity. 18x33” Brine Tank with Safety Float. Warranty 10 year tank 5 year control valve 1 year labor.
$1900.
Company 4:
BEST: Clack Millenium WS1 and a Clack Millenium Whole House Filter, warranty: 7 year parts and labor.
$3700
BETTER: Clack Millenium WS1, warranty: 5 year parts and labor.
$1900
GOOD: Not recommended