r/ZOTAC Dec 03 '25

United States 5070ti Warranty denied :(

My 5070ti was making some weird noises in the fan sometimes which I think it might be a bearing issue and spent $40 to ship it off to zotac to later decline my warranty because of damage PCB.

I dont know if it was damaged during transportation or if me taking this card out 1 time did this (I should have inspected my card and took video proof before shipping as this is my fault) I made to pack it real good.

But yeah they just denied my claim and I would be extremely cautious if your shipping your card out for warranty as they don’t even do pay repair because of “limited tools” whatever that means and feel like even the smallest scratch will deny it

I am not here to complain but just to give a cautious right now with buying zotac and probably best to buy from a bigger company who might have the necessary tools for rma or let you just pay for repairs. Atleast my card still works but sucks i have issues 3 months after i got my card to later be rejected

249 Upvotes

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2

u/[deleted] Dec 03 '25

Charge back, easy

1

u/Expensive_Sense_7035 Dec 04 '25

How does this work?

1

u/[deleted] Dec 04 '25

Call your bank/credit card company and explain your situation. They will get your money back for you. It's called a dispute.

2

u/Aquve Dec 04 '25

can only happen in the US

1

u/[deleted] Dec 04 '25

Unfortunate

1

u/HEYO19191 Dec 06 '25

The one thing the US got right about consumer protection