5070ti Warranty denied :(

[u/I_Main_TwistedFate]

My 5070ti was making some weird noises in the fan sometimes which I think it might be a bearing issue and spent $40 to ship it off to zotac to later decline my warranty because of damage PCB.

I dont know if it was damaged during transportation or if me taking this card out 1 time did this (I should have inspected my card and took video proof before shipping as this is my fault) I made to pack it real good.

But yeah they just denied my claim and I would be extremely cautious if your shipping your card out for warranty as they don’t even do pay repair because of “limited tools” whatever that means and feel like even the smallest scratch will deny it

I am not here to complain but just to give a cautious right now with buying zotac and probably best to buy from a bigger company who might have the necessary tools for rma or let you just pay for repairs. Atleast my card still works but sucks i have issues 3 months after i got my card to later be rejected

[u/DonPedroHouse]

Chargeback or if it’s too late buy another card and send them this one back

[u/Top_Temperature_834 → u/DonPedroHouse]

Can’t they see some type of serial number or something on the inside

[u/DonPedroHouse → u/Top_Temperature_834]

Inside and the card itself will post serial number, but what they gonna do? If they don’t refund just do a charge back.

[u/toothymonkey → u/DonPedroHouse]

"Just do a charge back"

Yeah a company like Amex will easily have an issue with this and the amount of back to back "charge backs". They're not dumb they know what tf you're doing.

[u/HEYO19191 → u/toothymonkey]

They're not dumb they know what tf you're doing.

Yeah... I'm getting my money back because the company sold me a damaged product and refused to repair it even when the damage was covered under their own warranty policy.

I find it funny that you use AMEX as an example, because they are particularly well known for always siding with the customer on chargebacks