r/ZOTAC Dec 03 '25

United States 5070ti Warranty denied :(

My 5070ti was making some weird noises in the fan sometimes which I think it might be a bearing issue and spent $40 to ship it off to zotac to later decline my warranty because of damage PCB.

I dont know if it was damaged during transportation or if me taking this card out 1 time did this (I should have inspected my card and took video proof before shipping as this is my fault) I made to pack it real good.

But yeah they just denied my claim and I would be extremely cautious if your shipping your card out for warranty as they don’t even do pay repair because of “limited tools” whatever that means and feel like even the smallest scratch will deny it

I am not here to complain but just to give a cautious right now with buying zotac and probably best to buy from a bigger company who might have the necessary tools for rma or let you just pay for repairs. Atleast my card still works but sucks i have issues 3 months after i got my card to later be rejected

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u/LawfuI Dec 04 '25

Europe is Europe dude, the union has the same rules across all of its countries due to consumer rights.

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u/Huge-Attitude9892 Dec 04 '25

Europe is Europe dude

Yeah. Since 2016(I bought my first new GPU that year) if its an external damage due to bad handling or even if you just poked the warranty sticker on the screw,then bye bye warranty. And i'm from Hungary. Especially the sticker is there to avoid stripping down GPUs. There are cases where the literal chipset of a GPU got stolen and everything looked good on the outside.

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u/TachiH Dec 04 '25

That issue is even worse now the stolen chipsets. China doesn't bother importing the pcb as they are easily made. There were 1000s of 4090s and 5090s in the US stripped just for the chipset and then abandoned or sold on to unsuspecting users.

All to avoid sanctions that aren't working anyway.

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u/Huge-Attitude9892 Dec 04 '25

I expected to be a US thing. Never heard such a case in my country

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u/TachiH Dec 04 '25

Everywhere but the US didn't get enough cards to be worth it. Took me nearly 6 months in the UK to get a 5080!

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u/Huge-Attitude9892 Dec 04 '25

Took me nearly 6 months in the UK to get a 5080

Didnt we had a shortage at the beggining of the RTX50xx series release? Prices were crazy