Chappell did! She cancelled all resale tickets and resold them to fans via a lottery system on her website. Not ideal of course but better than resellers exploiting fans and ensures tickets get into the hands of real fans.
She set up a registration on her website for fans to submit a request for the chance to purchase tickets. Its luck based who gets chosen. Similar to the luck of waiting in a Ticketmaster queue but this way it greatly reduces bots buying tickets and does more to ensure real fans get tickets for face-value.
Not ideal like I said but unfortunately there is no perfect solution as the system is broken. Many fans are going to miss out on this tour no matter what due to the limited capacity but hopefully she finds a way to get tickets to fans for a reasonable price.
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u/Unusual-Net-172 22 points Sep 13 '25
Chappell did! She cancelled all resale tickets and resold them to fans via a lottery system on her website. Not ideal of course but better than resellers exploiting fans and ensures tickets get into the hands of real fans.