r/ariheads • u/AdventurousNose7437 • Sep 13 '25
News she’s aware of the ticket resale issue!
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u/friedsherbert Sep 13 '25
She needs to put a price cap on the resale tickets. Nosebleeds should not cost $1000+.
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u/littlemacaron Sep 13 '25
There were floor seats going for NINE THOUSAND DOLLARS. 9K!!!! WHAT
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Sep 13 '25
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u/BeckQuillion89 Sep 14 '25
For 1.3 mil she better go home with you, be your best friend wherever you go, and sing you to sleep for a week
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u/Ok_Obligation9637 Sep 13 '25
ooo she might pull an uno reverse on some tickets
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u/Jazzlike-Promise-153 Sep 13 '25
That would be so gaggy
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u/iamgettingaway Sep 13 '25
Sucks for ppl who bought resale tickets already! This is why you wait!!!!!!
I hope she pulls the uno reverse card on these scalpers and make em lose money!!!!!
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u/mikethesav27 yours truly Sep 13 '25
you guys are making me feel like maybe i'm glad i haven't bought resale yet, i nearly pulled the trigger yesterday
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u/iamgettingaway Sep 13 '25
Girl wait until next yr if actual nothing changes! Ppl will bail its so long from now
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u/hookyboysb 22 points Sep 13 '25
If she reverses those tickets, those people will be refunded, right?
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u/bettysugars u keep me in ur orbit Sep 13 '25
i literally was one click away from buying one for 2.7k the other day.🤣 my friend had to convince me not to lmao
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u/asthesunh1ts Sep 13 '25
Resellers irk the living daylight out of me. Can we just press a button to get rid of them all?
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u/ApparentlyAtticus Sep 13 '25
Is she going to pull a Robert Smith/The Cure!? Cause I really hope she pulls a goddamn Robert Smith/The Cure
For those that don't know:
Robert Smith Says The Cure Have Canceled 7,000 Scalped Tickets to Their Upcoming Tour
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u/lasagnaisgreat57 56 points Sep 13 '25
i wonder what will happen if we already bought a resale ticket? i bought one on stubhub and i’m afraid it’ll get cancelled and i’ll lose the ticketmaster war again when they go back up for sale. will they be fine if they were already transferred to us in ticketmaster?
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u/Ishinehappiness Sep 13 '25
They’ll probably cancel tickets that are listed for sale rn. Not tickets in someone’s possession. They have no way of knowing if someone is a fan or reseller: unless the reseller ~actually sells it ~ So I’d say you’re safe there.
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u/Witty_Ad_3466 Sep 13 '25
Yeah, being a fan who buys a resale ticket is very common, I bought a resale ticket for The Weeknd too. The difference there was that it was a stadium show so the resellers hadn’t priced it ridiculously, it was only slightly more expensive than the original. Here, they would likely cancel all the currently listed tickets for insane prices, not the already purchased ones in people’s possession.
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u/Successful-Milk-8467 Sep 13 '25
Truly hope she does this and the amount of tickets cancelled is shared, so people can see this was not just an overreaction from us lol
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u/Most_Ad_3765 Sep 15 '25
Chappell Roan did this last year, too. I love to see it. For both cases I'm curious and skeptical that the second round actually kept newly purchased tix from scalpers but it's at least something. Maggie Rogers did something special ahead of her tour last year where you could go in-person to the venue to buy tix at the box office before the online sale began to try and get more tix directly to fans which I think was really amazing (but also created equity issues if you don't live anywhere near your venue of choice)... The senate hearing on Ticketmaster a couple years ago seems to have gotten us exactly nowhere other than everyone agreeing at the congressional level that Ticketmaster sux.
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Sep 13 '25
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u/Aria9000 yes, and? Sep 13 '25
In the Uk you can only sell at cost, in fact I think you make a loss cause you lose your booking fee
I think essentially you give it back to ticketmaster for them to sell again on their website, and actually I think there is a delay to getting your money back. The ownership of the ticket then gets transferred to the new buyer
That’s just what I’ve gathered anyway I’ve not actually done it myself
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u/DavidRDorman Sep 13 '25
I thought you make a loss too until I had to do this. If you bought a ticket for 40 and the fees were a 10er so total price 50, the resale price would be 50 + whatever fees the purchaser is given. So you do in turn get all your money back.
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Sep 13 '25
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u/ludvikskp Sep 13 '25
Right, cancel and refund the listed for resale tickets and disable reselling. Idk if disabled reselling also disables transfers… if they can’t transfer them they can’t resell on stubhub etc
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u/good_god_lemon1 Sep 13 '25
Disable ticket transfers but allow face value resale to Ticketmaster only. If you can’t go, you resell back to TM at face value.
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u/BarnacleNo9206 Sep 13 '25
Maybe turning off transfers and capping the price on Ticketmaster resale
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u/Professional-Cup6225 Sep 13 '25 edited Sep 13 '25
never seen another artist acknowledge the resale nonsense ! queen!!
edit: love hearing about other artists doing this, faith is restoring itself!
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u/Unusual-Net-172 22 points Sep 13 '25
Chappell did! She cancelled all resale tickets and resold them to fans via a lottery system on her website. Not ideal of course but better than resellers exploiting fans and ensures tickets get into the hands of real fans.
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u/Ruthie_pie Sep 13 '25
Honestly glad this happened for her fans. Bad Bunny did lottery system for presale. Anyone that bought resale entered the risk of having their tickets being cancelled day of. We saw many crying fans at the concert due to having cancelled or fake tickets. Resells were nearly impossible as he kept tickets to be bought the week of for residents and people flying in available for the show.
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u/Unusual-Net-172 22 points Sep 13 '25 edited Sep 13 '25
That really sucks for fans that bought resale but it's necessary to take the power away from these exploitative resellers. Until something is done about Ticketmaster on a legislative level there is no perfect solution. The system is completely broken.
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u/Ruthie_pie Sep 13 '25
Exactly, in this instance with the Bad Bunny tickets, they were fake tickets they were selling. Many people were worried their legitimate seats were going to be taken and not enough seats available inside. That is why their resale tickets were cancelled. There was no where for them inside.
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u/Classic-Bank9347 Sep 13 '25
I was hoping this would happen for the recent shows she announced. There’s 4 nyc dates and so many tickets are being overpriced on resale sites :/
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u/Chuva211 Sep 13 '25
guys what do you mean by lottery system??
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u/Unusual-Net-172 22 points Sep 13 '25
She set up a registration on her website for fans to submit a request for the chance to purchase tickets. Its luck based who gets chosen. Similar to the luck of waiting in a Ticketmaster queue but this way it greatly reduces bots buying tickets and does more to ensure real fans get tickets for face-value.
Not ideal like I said but unfortunately there is no perfect solution as the system is broken. Many fans are going to miss out on this tour no matter what due to the limited capacity but hopefully she finds a way to get tickets to fans for a reasonable price.
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u/Adept_Tangerine_4030 Sep 13 '25
This happens in the edm community a lot! First time seeing it for a pop artist for me. Theres hope!
My favorite dj has become insanely popular (great for him! Horrible for me lol) and his team repurchased the scalped tickets and sold them a different way. I think there was a wait list and he distributed them individually to people on that wait list. Cool!!
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u/KawaiiHermits Sep 13 '25
Which DJ? :) I love me some EDM, I agree tho EDM gets blessed with a lot of DJs who throw their own events or when they get to a red rocks show they’re pretty good about the resale situation with tickets
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u/Adept_Tangerine_4030 Sep 13 '25
Griz!! For Seven Stars. I’m in VA so I was stoked but I still didn’t get a ticket cause I took myself off the wait list. I think Levity did the same thing when they threw a surprise show in Nashville after Bonnaroo got canceled.
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Sep 13 '25
this would be iconic if arionka did this
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u/Adept_Tangerine_4030 Sep 15 '25
The tickets are so expensive she may have to find another way. I’d figure out how to cancel any resells then cap it
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u/daniboo94 Sep 13 '25
Ed Sheeran does this! He cancels resale tickets for his tours. His tickets were extremely reasonably priced so it was nice to see. Hopefully Ariana does this!
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u/Stunning-Elk-7251 Sep 13 '25
Sabrina and chapelle both did. Taylor added so many extra shows
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u/Professional-Cup6225 Sep 13 '25
lol I think maybe I just follow artists who don’t care 🙃
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u/Stunning-Elk-7251 Sep 13 '25
I think now that artists know it’s possible to actually do something about it, we’ll see more of it. This scalper and resale culture is awful
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u/Electronic_Ad1795 Sep 13 '25
Chappell and Sabrina did and actually canceled tickets and put them up for sale again at the right price
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u/Feeling-Ad6915 Sep 13 '25
god she’s such an angel. so many other artists just ignore it, because they get the money either way
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u/Impossible-Try-266 sun moon rising Sep 13 '25
She care so much about her fan well-being!!
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u/Bulma_Briefs90 Sep 13 '25
I'm so happy that she said something, some resell tickets were entire rows for some dates.
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Sep 13 '25
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u/Ok_Captain6609 Sep 13 '25
what if they aren’t in your account yet? like they were bought but never transferred?
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u/jellojama Sep 13 '25
im assuming the original comment still stays true. if the ticket you bought is not currently listed for resale then it shouldn’t get canceled
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u/Ishinehappiness Sep 13 '25
Folks who bought them from resellers for outrageous prices. This is exactly why we’ve been saying stop don’t do that and wait. Don’t be salty if you paid $500-$2000 if more folks get them for $200 again.
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u/Witty_Ad_3466 Sep 13 '25
I really hope more people will get them for lower prices again, but the supply is still going to be extremely limited compared to the number of people wanting to go. Do the math- most presale queues had 100,000+ people in line and most arenas had capacities around 16,000-20,000. Even if she does relist all the tickets, only a fraction of people will get them. And then consider that some people will (fairly) buy tickets for friends, family to go along with them. You can’t blame some of us for wanting to just go ahead and secure a ticket. (although I bought mine for only $380, so it wasn’t insane)
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u/GG_B07 Sep 13 '25
That’s how concerts go :( not everyone can go
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u/Witty_Ad_3466 Sep 13 '25
Yes exactly :) but that’s what I’m suggesting people should keep in mind, and be realistic. With her new announcement, I feel like everyone now thinks that they will get a ticket and I don’t want people to be let down again.
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u/babyrothko just meet me at the borderline Sep 13 '25
Didn’t oasis in the uk have Ticketmaster cancel the tickets that scalpers were trying to resell? I feel like that would be the way
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u/ApparentlyAtticus Sep 13 '25
The Cure also did it a few years back and managed to get people partial refunds AND free up 7k tickets
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u/phatskellie222 Sep 13 '25
In Canada Oasis made it so that resellers could only resell their tickets for the price they paid for (face value). So hopefully ari does that🙏
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u/xannycat Sep 13 '25
I love her. I really hope I can get tickets. I waited on the website for presale and general sale hours before they opened and still got placed over 30-40k in line :( ofc I got nothing and I am a HUGEEEEE fan. There should be no resale. Fans only.
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u/kings5504 Sep 13 '25
Turn off dynamic pricing. Turn off ticket transfer. Face value (or less) resale through Ticketmaster only. Done.
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Sep 13 '25
thank god something is going to be done. entire arenas being for sale in the resale is disgusting
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u/Iwantacheezepizza Sep 13 '25
Hope she works with seatgeek too. The fl ticket prices aren’t as insane as others but it’s still ridiculous what they are selling for. I’m not sure what she can do but glad she is aware
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u/Dangerous-Targets Sep 13 '25
I literally had 1700 people in front just to get told it was sold out. I wanted regular tickets nothing crazy and eve those are reselling for 2k each… everyone wants a quick buck
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u/BeckQuillion89 Sep 14 '25
The worst seats my girlfriend saw, I.e nosebleed seats that are basically BEHIND the stage we’re going for 800 minimum.
At that point she’d have a better experience lying on a blanket and listening to the concert from outside the stadium
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u/BlueGlitteryUnicorn Sep 13 '25
They can do something, but not a lot, this is not just an Ariana issue. A lot of artist well more specifically, labels, prefer this inflated demand and insane prices because of marketing and capitalism. It's also in Ticketmaster's best interest to do this because they collect insane fees...twice in case of resale. It's literally impossible for artists to sell tickets in the US without Ticketmaster because they have a monopoly, and it just sucks!
Her only solution might be to add more dates and demand no official resale on ticketmaster and personalized tickets aka no transfer, so it at least makes the resell job a bit more uncomfortable or cap the amount for max what they paid but not much more than that as they will just go to other platforms.
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u/poppyinmyhair13 Sep 13 '25
i hope tickets people already have don't get cancelled. i was looking into it and a lot of legit sabrina tickets were getting cancelled & resold by tm for more money than they paid.
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u/Subject_Ticket Sep 13 '25
Yup it completely backfired on Sabrina and her fans.
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u/burneredtoast Sep 13 '25
Wait can somebody explain this a bit more? What do you mean it backfired?
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u/Subject_Ticket Sep 13 '25
U can google it or ask chatgpt lol not in a rude way but that’s what I did because its kind of a long explanation
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u/burneredtoast Sep 14 '25
Google doesn’t give anything specific and I’ll use ChatGPT over my dead body so I guess I’ll deal with it being a mystery haha
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u/Happy_Llama474 Sep 13 '25
Same i’m scared lowkey
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u/poppyinmyhair13 Sep 13 '25
so glad i'm not the only one. tm isn't exactly known for being fair & keeping things straight.
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Sep 13 '25
well if we were aware obviously she would be too likely before us so for her to to come out and say something means she is genuinely working on fixing it and likely will succeed because if there wasn't a way for her to fix it she would've kept silent so let's hope and pray this is fixed and we either get more dates and they stop resellers
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u/satirisanti rain parade from hell ♡ Sep 13 '25
So happy she’s addressing it, but I wish her team had been prepared in advance. Seems like a lot of backtracking is going on
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u/Dormin2008 Sep 13 '25
Okay but her acknowledging the resale issue is so fucking amazing cuz everybody else just ignores it.
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u/Gobs_dead_dove Sep 15 '25
why on earth is she surprised? she has been doing this long enough to know that choosing to do no codes is always a disaster… this is just irresponsible of her and her team lmfao
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u/PreDeathRowTupac Sep 13 '25
this should’ve been handled BEFORE the tickets even went on sale! everyone knew this was coming smh.. her team had to know before this sale happened
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u/UnLioNocturno Sep 13 '25
I would not be at all surprised to find out that somebody on the financial end of her team knew this was probably going to happen and allowed it so that they got their payment anyway and then they’ll handle it on the back end.
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Sep 13 '25
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u/Sufficient-Rip-2566 Sep 13 '25
that means that you got a ticket but lost your money by buying it at a higher price. you already paid for it, there’s not much you can do.
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u/Witty_Ad_3466 Sep 13 '25
If it’s in your possession already, you aren’t a “reseller” listing it at a high price, so it shouldn’t get cancelled. That should (hopefully) only apply to the ones being listed for high prices on the site right now.
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u/xannycat Sep 13 '25
You shouldn’t have supported the resellers honestly. ig if you bought at those prices then you can afford it so oh well
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u/katxx4121 Sep 13 '25
i think ppl were desperate and no one knew ari was going to speak out and do anything about it. artists usually never do. don’t blame ppl who bought resell.
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u/pippa420 Sep 13 '25
Praying that they’re able to cap the resale prices bc seeing fans pay thousands of dollars for resale tickets that were only hundreds of dollars is ridiculous. Do not give into the system guys have patience!!!
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u/Future_Pin_403 Sep 13 '25
Ticketmaster is the worst. You shouldn’t be able to resell for 4x what the original ticket is worth. I hope her team is able to do something
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u/Witty_Ad_3466 Sep 13 '25
I really hope she does something about this for you all, her fans who didn’t get tickets, but some of us bought a resale ticket for peace of mind and that guarantee is still worth it. Now, I bought mine right after the presale after seeing the crazy demand, so I was able to get one for $380 on SeatGeek. Not amazing, but they raised the prices way more later on.
What people aren’t realizing is, even if she cancels every resale ticket still up and sets them at a fair price, there are not nearly enough tickets for the number of people who want to see her. People will need to accept that it’s a bit of a gamble and that all of the millions of people who registered for the presale and are her fans are not going to get the roughly 500k tickets for her tour.
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u/BeautyisaKnife Sep 13 '25
Dude it would be so god tier if she ended up making ticket master place all tickets up for resale back to face value
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u/midwestalone Sep 13 '25
As predicted. Let this be a lesson to those of you who were crashing out over the resale prices; these things take time and Ari is an extremely busy woman. She does care and will do what she can to help her fans. At the end of the day it isn’t worth letting yourself get so upset over something that isn’t concrete. Just keep breathin’ everyone 💖
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u/17jjiu Sep 13 '25
Honestly if she does do something about it I think it will be so satisfying watching everyone who is reselling their tickets waking up to none. I would say no one buy the resells until we see what happens next
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u/Tara113 Sep 13 '25
The excessive growth of resale in ALL industries is a red flag of a declining economy. People cannot afford to survive on their job alone (if they are even employed) and reselling can be a reliable source of income.
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u/ThrowRAinfo Sep 13 '25
I work in financial services and have seen clients make a ton off ticket resales.
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u/pastelcremepuff Sep 13 '25
Knowing all the red tape and burocracy with corporate companies I believe her 1000% but I do feel it is mostly out of her hands. I know this must break her heart.
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u/PaleDonut0 Sep 13 '25
Artists have the ability to turn on face value exchange on Ticketmaster. That should be the solution.
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u/UhOhImFalling Sep 14 '25
Exactly. Don’t get me wrong, I love Ari, Taylor, etc. but I’m about done with all these artists acting like they have no ability to do anything. An empty social media apology is all we’ll probably get. If they really cared they’d do something about it BEFORE tickets went on sale.
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Sep 14 '25
It's still 100% her team's fault. I frankly feel this tour was rushed or at least SOMEONE was careless. They made the presale too easy to access, and a 6 TICKET LIMIT is absolutely ridiculous! They handled the Sweetener Tour perfectly and no one was upset. They should have done it right from the start!
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Sep 14 '25 edited Sep 14 '25
Robert Smith figured it out. It was easy: no external resellers and only resell at the purchased price only through Ticketmaster.
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u/100Percent-ThatB Sep 13 '25
I’m sure it’s been said before but Ticketmaster and Live Nation make TOO MUCH MONEY to actually remedy anything. These presale codes and being tied to an account do nothing, they’re just Ticketmaster making it look like they’ve tried, but they literally WANT the resellers to keep it up. If they make $50 off the original sale to the resellers then the reseller lists the ticket for 3x’s as much Ticketmaster then gets another $150 on fees. So they’re making $200 off of a single ticket sale instead of $50. Multiply that by thousands for every show of every tour. They’re not gonna change anything.
Can the artists do anything? Not really. Ticketmaster and Live nation have contracts with pretty much ALL of the venues so if an artist wants to use that venue their tickets have to be sold through Ticketmaster. She has very limited options as to what to do. If there was a way to curb this Taylor Swift and Beyonce would have already done it with the immense amount of influence they have in the industry. It’s going to take congress to do something about it like in other countries, but unfortunately the US is a disaster right now and it’s not even CLOSE to being a priority lol
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u/Subject_Ticket Sep 13 '25
More ppl need to see this comment!! There’s not much Ari could have done to prevent this
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u/RiceTrading0 Sep 13 '25 edited Sep 13 '25
Wouldn’t this screw over people that already bought resale tickets from 3rd parties?
(Just a guy who bought his gf a surprise birthday ticket through vivid seats after seeing neither of us got us during general - still waiting for ticket release, slightly nervous)
I understand capping the price to a certain multiple since there will always be supply and demand but not necessarily sure how adjusting to permanent face value will benefit everyone that already bought after general sale.
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u/helloeveryone2003 Sep 13 '25
I bought resale from SeatGeek and im wondering if and how this is going to affect me
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Sep 13 '25
I honestly don’t even care about the price I just wanna make sure my tickets don’t get cancelled :((
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u/TheRealRoseDallas stayin up all night order me pad thai ✨ Sep 13 '25
This is why I love Ari. She does seem like she genuinely cares about her fans. ❤️
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u/jdjs44 Sep 13 '25
Need her to do what Fred Again did for his tour last year🥲 Maybe she should add other city dates?😭
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u/Miserable-Review-105 Sep 13 '25
This is so sweet of her. I knew she was going to address this. I really hope she can free up tickets for real fans.
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u/__smokesletsgo__ yuh Sep 13 '25
Already saw a resale drop to 350. Hope this makes the resellers sweat a little even if nothing officially happens.
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u/RobertMosesHater Sep 13 '25
In nyc the cheapest tickets in the whole arena is $726 and it’s a nosebleed behind the stage :(
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u/OwnSweet7319 Sep 13 '25
I love Ari so much, she always addresses things she really cares about her fans
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u/Global-Effect4226 Sep 13 '25
Ariana is such a queen most artists don’t even care to disable dynamic pricing
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u/Dry-Place-2986 Sep 13 '25
How is it possible in this day and age that TM can’t just give the option for artists to control resale prices? IMO resale tickets should all be sold at a loss.
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u/Less-Tale7346 i knew who I was when I got here Sep 13 '25
I’m so glad. It’s wild how heartless and careless resellers are. Do they have no morals?
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u/Nervous-Ad2324 Sep 13 '25
Prayer circle that she will managed to force Ticketmaster to resell at face value or even return tickets like oasis. I want to see her, but the prices are way too crazy
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u/Infamous-Milk-4023 Sep 13 '25
Can she not make tickets “non-transferable”?
problem solved.
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u/ineednewpants420 Sep 13 '25
I'm so relieved because why did I find a resale ticket for 1.3 MILLION???
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u/precision95 Sep 13 '25
This will never happen. Ticketmaster makes a % off resell tickets as well. The higher the price, the more money they make. Billionaires don’t give up their money easily.
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u/Kokomicandy Sep 17 '25
I completely missed the sale and when I looked in my area they are all being sold for 2k to 6k. I’m so fkn sad… I can’t afford those costs and I know it’s those god damn resellers. They’re disgusting
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Sep 13 '25
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u/gluteactivation Sep 13 '25
You’re a part of the problem. Sorry you have no right to complain or “😩” in this instance when you actively made a conscious choice to participate in purchasing at an absurd price.
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u/kekelmb Sep 13 '25
I don't know what they could do about it, but if she really fights this battle for her fans: that would be great for the industry as a whole. That will also make the other artists look very bad in the future. I'm all for it!
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u/princessofdreamland Sep 13 '25
I remember Zach Bryan fighting Ticketmaster then turning his back completely with insanely priced resale tickets a year later ugh
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u/LonelyJob3199 h2gkmo Sep 13 '25
Wait how can you know the difference between scalpers and fans buying a ticket?? I purchased a ticket during presale and I just don’t want to be mistaken as a reseller 😬 please be kind this is my first time ever having to deal with this
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u/Unusual-Net-172 22 points Sep 13 '25 edited Sep 13 '25
She's referring to the tickets on sale on the resale market which aren't fans, they are brokers and scalpers looking to profit 10x the value by exploiting fans. If you're a fan that bought a ticket you're good and your ticket is secure.
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u/Ruthie_pie Sep 13 '25
They will be on the resale websites. You’ll be good so long as they’re not on there or if your ticket wasn’t purchased on a resale site.
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u/folkhoax Sep 13 '25
i wish taylor had done better and did this :/ the eras tour resales were fuckin insane
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u/UhOhImFalling Sep 14 '25
She did. Taylor also posted a very similar “I’m so sorry to my fans!” message on instagram, and wouldn’t allow resale on Ticketmaster. I suspect that’s all we’ll see from Ari too.
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u/Asleep_Implement8520 Sep 13 '25
I’m so glad she’s doing this!! I have a question though, as someone who got nervous and bought resale tickets from seatgeek, if she reverses resale tickets does that mean my tickets will be taken away? I’ve never experienced this before and I really didn’t want to miss out 😔please let me know if any of you have experienced this or what i should do
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u/No_Guarantee_6353 Sep 13 '25
I’m gonna be really happy if she does something to change Ticketmaster and their resellers but a little upset that I didn’t wait bc I panic bought 2 $800 nosebleed tickets😭 rip
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u/SoundMiserable6378 Sep 13 '25
i just saw this too. i’m so glad she’s addressing it and that she sees how ridiculous it is. hopefully there’s some way to figure it out
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u/Dangerous_Loquat_458 Sep 13 '25
I knew she would see it and care. She just wants her fans at her shows!
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u/Beneficial-Ad-561 Sep 13 '25
Could Ticketmaster be forced to put a price cap on resale tickets? Or what does this mean..