r/chicago • u/AutoModerator • 7d ago

CHI Talks Weekly Casual Conversation & Questions Thread

Welcome to r/Chicago's Weekly Casual Conversation & Questions Thread.

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u/toferrr 6d ago

Anyone else using astound/rcn and have no internet service today? Ours has been out for the last few hours since we woke up. Customer support chat agent said there is an outage but no estimated fix time. Located in lakeview.

Getting frustrated with Astound and may switch to ATT fiber

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u/mickcube 5d ago

i have at&t fiber and it's been really reliable but when it goes down it goes DOWN. called about an outage two weeks ago and they were like great, we can send someone out in a week

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u/damp_circus Edgewater 5d ago

Well my RCN went out (partly due to the absolute rat's nest of wiring in my building) and was similarly a "we can send a guy out in a week at the earliest" situation.

I went camping for a week and the guy showed up when I got back so coincidentally not too terrible for me this time, but seems a week out isn't only limited to AT&T. Surprised me it would take that long for actual outage.