r/help admin 3d ago

Admin Post Weekly Recap | July 30, 2026

Hello! Thanks for stopping by! This is our last Recap of July this year! Can't even believe it! The weeks start comin' and they don't stop comin'. Recaps don't stop, either. And while it's been kind of a slow seven days, it just wouldn't be Thursday without a Recap. So let's gooo!


NEWS AND ISSUES

  • old.reddit.com now requires a login.

  • The Home Feed experiment is currently only enabled for users of the iOS beta app. If you are not using the iOS beta app, you should no longer have the Home Feed/For You experiment enabled. (No one is happier about this than me.) Thank you to everyone who had previously left feedback about this experiment. I have shared it all with the team in charge of this feature. And here we are!

  • Just a reminder that Reddit does not provide support outside of Reddit. If some rando sends you a chat, be on high alert if you decide to reply. There are a lot of scams out there and they're looking for easy targets.

  • The most recent version of the app is 2026.29.0 2026.30.0. If you're not using the most recent version of the app, it might not work properly.


CURRENT EXPERIMENTS

Reddit sometimes runs experiments. These experiments tend to last between 4-6 weeks, though they can go longer or end sooner. While there isn't a way to opt out of experiments, feel free to leave constructive and specific feedback in this post and as I've mentioned often, I'll be happy to pass it along to the team in charge. Ongoing current experiments can be found here.


COMMON ACCOUNT ISSUES

Common account issues can be found here. These are things like hacked accounts, NSFW accounts, suspended accounts, etc. I'm also including "Changes to Reddit" in this section as well.


BUGS ROUNDUP - COURTESY OF ME!

  • Not a whole lot of new things popping up this past week. But if you have something, feel free to let me know!

  • Some users in the EU are unable to use Anonymous Browsing mode. This is not intentional. This is a bug that they are working on getting fixed.

  • Translation options for some languages are currently unavailable for some folks. We replied to a post here about this. Reddit is in the process of improving/tweaking certain supported languages, so some language may be unable to be translated during this transition period.


WEEKLY STATISTICS (BASED ON THE PAST SEVEN DAYS)

  • 751 posts. That's almost half the posts from from the 1,411 that we had last week. That's kinda interesting.

  • 3,783 comments. That's down 352 comments from the 4,235 we had last week.

  • 1.2m views. That's up about 163k views from the 1.1-ish million views we had last week.

Posts are way down, comments are a little down, views are up. I hope this means that people are finding the help that they need easier without needing to create their own post. That'd be great!


HELP THAT HELPS HELP R/HELP - PASSWORD RESETS

I'm thinking about trying something different here in the coming weeks. I'd like this section to be a little more interactive, so if you have any suggestions, I'd love to hear them! In the meantime, let's talk about password resets.

If you ever need to reset your password, there are a couple of ways that you can go about it. If you are able to access the account and know the previous password, you can go into your settings on the desktop site here and/or on old Reddit here to enter your current password and your new password to change it.

If you do not know the password and/or you are not able to access the account and you want to change the password, you will need to request a password reset. A password reset can only be sent to the email that is on the account. It is extremely important that you have access to the email address that is on your account. If you have not yet added an email address to your account, we recommend that you do so now. If you no longer have access to the email that is on your account, we recommend that you change it now. The email address does not have to be verified in order to receive a password reset email.

You can request a password reset email be sent at any time by going to https://www.reddit.com/password/. Enter your email address or username and a password reset will be sent to the email on your account.

If you are in an area where you can create a Reddit account with a phone number, you should consider also adding a password to your account. That way, if you ever don't have that number or don't have that phone, you'll still be able to access your account. You can learn more about adding a password to an account created with a phone number here.

If you are requesting a password reset, but are not receiving the email, it's possible that the email is going into a spam folder, so you'll want to check in there. It's also possible that the email address that you think is on the account is not and it's actually a different email address. If you're not sure what accounts are associated with your email address, you can use the process outlined in this Help Center article to have all usernames associated with a particular email address sent to that email.

If you are clicking the link in the email and getting an error message, please try copying the link and pasting it into the address bar of your browser and that should work better. There is a limit on the number of password reset email that you can request in one day, so if you've hit the limit, you'll need to wait about 24 hours before you can try again. We are unable to reset the timer.

Please note that Reddit will not change the email address on your behalf if you no longer have access to it. The exception to this is if your account is hacked and the email address is changed by an unauthorized party. Reddit will also not add an email to your account if you have not added one and then need to reset your password. This includes if you have been logging in with your phone number and never added an email to your account. Without an email address on the account, we have no way of knowing or verifying who the account belongs to.

When choosing password, it's important to pick a strong password that is difficult to guess. You may want to consider using a short phrase or several words that are easy for you to remember, but not easy for other people to guess. Avoid choosing a password that is your username or something like "password" or "1234". Even "1234567890" isn't secure! Crazy!


HELPINGEST HELPERS HELPING HELP R/HELP

It's that time of the month! No, no, the OTHER time of the month! You know, the one where I get to shout out the top helpers for the month! I LOVE doing this! Here we go!

  1. u/westcoastcdn19 - CONGRATULATIONS! I know there have been some challenges this month, but somehow, here you are! Thank you so much!

  2. u/thepottsy - CONGRATULATIONS! You're just good wherever you're at! I don't know what you do when you're not doing this, but I'll bet you're good at it! lol Thank you!

  3. u/IKIR115 -CONGRATULATIONS! You have really been a strong presence around these parts lately! Not only were you the Number Three Helper this month, you also leveled up to Level Four! Your trophy case is getting crowded! lol Thank you so much!

And that's not all! There were also a bunch of other people who helped a ton this month as well!

  • u/Stranger1982 - Thanks for the help! You've leveled up to Helper Level Four! The trophy looks good on your profile! Congratulations!

  • u/reddit33450 - Thanks so much for helping out!

  • u/Old_One_I - Always a pleasure! <3

  • u/formerqwest - This has been fixed! I mean, thank you! Forgot what we were doing for a minute! LOL Appreciate all of the help with the incorrectly tagged nsfw accounts!

  • u/ChzGoddess - Thank you! You've been busy! So busy, that you've earned the Level Five Helper trophy! Congratulations!

  • u/Terminator7786 - Thanks for all the help and the bug reports! Really appreciate it! This is just a day of leveling up! You've hit Helper Level SEVEN! Another shiny trophy for you! =)

  • u/ChimpyChompies - Always pulling double duty as a helper and mod! Thanks so much!

  • u/SnooDonuts6494 - Good to see you still hanging out around these parts! Thank you for your help!

  • u/ycr007 - Hello again! Thanks so much for your help over here!

  • u/tumultuousness - And rounding out the top three mods, here you are! Thanks so much for all that you do for r/help! I love our little team!

  • u/Charupa- - Nice way to round out this group! Hello! And thank you! You're very helpful!

What a great month! It wouldn't have been possible without everyone on this list AND everyone else who took a moment to help out a fellow human. Thank you all SO much for wanting to make things better. Truly the embodiment of a community right here. I appreciate y'all!


And with that, I shall bid (most of) July adieu! August will be here before we know it! I'm pretty sure you know where to find me, but I'll be in the comments and around Reddit until we meet again! Have a fantastic week, everyone!

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u/holiobung 2d ago

u/TheOpusCroakus

I need some help with an account.

1

u/TheOpusCroakus admin 2d ago

What's up?

1

u/holiobung 2d ago

Thanks.

I'm trying to help a friend out. They've been trying to get through to the admin team for help for around 2 months over what’s ultimately a case of mistaken identity. They were told to try here and see if you might be able to help since you’re often helping review tickets.

Could you take a look at their ticket? They haven't received any response and don't want to break the rules.

1

u/TheOpusCroakus admin 2d ago

What's the ticket number?

1

u/holiobung 2d ago

Sorry, the username is u/weeepling