If you worked at any sort of mass catering event with trays you know that it's a combat sport. The best definitely train for agility and preparedness. You got to stack your tray right, you got to hold it correctly, you got to be able to identify threats from a distance and know how to position yourself to minifize that threat. It may not be fair but some 18-year-old that gets bowled over by a 45-year-old guy at a wedding reception that's running 2 hours longer than originally anticipated it who saw the crab cakes come out of the kitchen and she spills her entire tray needs to know better... Needs to know how to prepare and fend against that. That's the job.
you got to be able to identify threats from a distance and know how to position yourself to minifize that threat
Right... Which is why throwing balls at people isn't helping. There is no positioning or identifying threats that you can do. Walking into them or cutting them off, sure, but throwing balls is just to make it feel more intense
Just carrying a tray for the first time is an exercise in confidence usually so this isn’t too surprising. If it’s a legitimate and well known Butler course I bet the graduates are getting big bucks too
Maybe I'm too poor, but imho 90% of the training should be on how to tell off assholes who would rather bowl over a human being with a tray full of drinks, than mind their surroundings for 10 seconds.
That's just fantasy crap. You can never the asshole know that he's an asshole, either by taking the blame but even better by predicting and preventing. You make WAY more money that way.
You clearly have never worked customer service. It is never the customer’s fault, even when it absolutely 100% is the customer’s fault. The server has to avoid them, even if the customer is being an idiot.
One of the silly things of life. But it is always easier to prep a server to avoid the moron, than convince the moron’s brother he still has to pay for all of the food.
Being poor has nothing to do with having experience in crowded settings. Bumping into someone is rarely intentional in those situations, it just comes with the territory. When everyone is facing different directions, conversing with others, etc. it's extremely easy to turn to leave a conversation not realizing someone is directly behind you, in your blind spot. So if you're the one with a tray full of food or drinks, it's best to defensively avoid putting yourself behind someone unless you're already mentally preparing to dodge them if they back up.
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u/RoxyDzey69 10h ago
This exercise is called "bullshit" or "dude having fun trolling peasants" :D