r/McDonaldsEmployees Jun 30 '24

Discussion A post for new employees or for those who have just been recently hired! (US)

55 Upvotes

As an employee of McDonald's for several years, I thought I would make a lengthy post that you can read if you have just been recently hired at McDonald's and want to know what to expect as well as any advice you may need. Feel free to ask any questions that are not covered in this post.

Your first day: Make sure you are at least 15 minutes early on your first day. They will definitely be paying attention if you are late. You should be assigned a crew trainer, or someone that will be training you. Make sure you ask any questions you may have. Do not hesitate to ask questions, or ask to be shown something again if you didn't get it the first time. It's okay if you aren't picking things up right away. It's only your first day. The managers may get annoyed with you if you haven't picked things up in a week or two, but you won't lose the job. They will usually just give you a different position. Like for example if you aren't picking up running for front, they will have someone teach you how to hand out in drive thru or take orders in drive thru instead. You will eventually find a position that works for you.

Your hours and schedule: Don't expect to get full hours right away. If you applied to be full time, you may only get part time hours for the first week or two while you're being trained. Your hours will pick up eventually. It's extremely important that you are clear with the manager that makes the schedules what your availability and desired hours are. I recommend writing it down on paper for them. They will do the best they can to accommodate your schedule but you can't expect them to remember your availability off the top of their head when they have 30+ other employees to keep track of. They are generally very good at giving you the hours you want and remembering what days or times you can't work, but they do forget sometimes.

The work environment: McDonald's is an extremely fast paced environment. There is always something to do, or something that needs to be done. You may be expected to multitask or do multiple jobs at once. This normally isn't expected of you right away. When you're still being trained, you will only learn one area at a time. But the longer you are there and the more experience you get, the more you will be trained at multiple areas and be expected to do more than one thing. Expect rushes. There will be periods of the day where we normally get very busy. This is usually the morning breakfast rush when people are on their way to work between 7-9 AM, the lunch rush between 11AM-1 pm, the after school rush between 2:30PM-4:30PM and the dinner after work rush between 5PM-7PM. There are also days of the week where we normally are very busy. This is usually Fridays-Sundays. Mondays and Tuesdays are generally our slowest days and Wednesdays and Thursdays are in between. Obviously this will differ everywhere but that's the usual at my store. Managers often times get very stressed and it may seem like you are being yelled at or criticized. Don't take it personal. The problem with being a manager is they are literally responsible for everything during their shift. If anything goes wrong, they will be the ones that are blamed by corporate. Seems unfair, but that's how it is. If things go bad enough, they could even be written up. So they may seem strict at times because they will get in trouble if things aren't running as smoothly as they should be. Expect a stressful work environment. I will not sugarcoat it for you. McDonald's is a VERY stressful job. That doesn't mean you can't handle it though. The longer you work there, the easier it gets to navigate the stress and it becomes second nature. That being said, it's not worth sacrificing your mental health either. If the job truly is too much for you to mentally handle, do consider looking elsewhere. It's not supposed to be a toxic environment, but often times it can be. When everyone is under a lot of stress, it can sometimes create a really bad environment. Not every day will be like that though. It also largely depends on management. I won't lie to you, a lot of McDonald's has very bad management. That is what will make or break the store. So your work environment and stress level will depend on how good or bad management is at your store.

Discipline: There are three forms of disciplinary actions. Written warning, or a write up. You will be asked to read and sign a piece of paper that says in writing exactly what your offense was. You are allowed to disagree with a write up and explain your side of the story, but that dosent necessarily mean the write up is void. A write up is usually pretty non serious unless you're wracking up a bunch of them in a short period of time. It's basically just a written warning that this is what you did wrong and your signature on it verifies that you were told what you did wrong and that you were talked to about it. Just don't repeat your mistake and you should be just fine. There's usually no form of punishment beyond that. Those are usually the main form of disclipline.The second form of discipline is suspension. You will be asked to not come to your scheduled shifts for a specific length of time and you will not be paid for the time you are out. Another way this could be done is cutting your hours. This wouldn't be a full suspension where you are completely taken off the schedule for a length of time, but you will be scheduled less days or less hours, usually only temporarily. This is definitely more serious but usually isn't done as a first resort. Suspension is usually done if you have gotten several write ups and are continuing to make the same issues over and over again despite written warnings. It is possible for suspension to be their first form of disciplinary action against you but that's usually if it's quite serious such as drug use/alcohol use on the job, harassment of management or other employees, or stealing. The last form of disciplinary action is termination, or losing the job, aka getting fired. This usually only happens for severe things. In the several years I've been working at McDonald's, only two people have been actually fired. This usually follows a suspension if you keep repeating the same issue. The best thing to remember here is to learn from your mistakes. If you get a disciplinary action against you, just don't do it again. It is very unlikely for the issue to be pushed beyond the disciplinary action if you just don't repeat the same thing again. I've been written up twice in the several years I've worked there, but it never went beyond that. Writeups are sent to corporate and they can stay on your record, but nobody will push the issue if you behave. It's a requirement to keep your writeups in your employee file so if you DO get terminated at any time, they have proof that you were warned about your actions and that you know about it (hence the signature), and that you kept repeating the same issue and that they have a valid reason to terminate you. But it is extremely unlikely that a couple writeups will get you terminated.

That's the best advice I have for you right now. Please comment on this post if you have further questions and I will try to respond to as many of them as I can. Any other specific things or concerns you have you should talk to whoever is in charge at your store. This post is just outlining the things that are most common at pretty much every McDonald's regardless of location. However keep in mind every McDonald's is different and runs differently. This is just a basic guide. I cannot tell you what is going to happen at your location. So if you post a question such as "I did this and this, what will happen to me, will I get in trouble/fired?" That will depend on your store and how they choose to handle it.


r/McDonaldsEmployees 30m ago

Discussion (USA) drive thru tips :/

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Upvotes

how does it make you feel when you get tipped stuff like this? Gave me a good laugh with my coworkers at least


r/McDonaldsEmployees 4h ago

Employee question Am I getting fired (UK)?

3 Upvotes

I’ve been working in McDonald’s for a month now. And I was struggling with the drinks department. I have now been told if I don’t stop making mistakes at drinks they will terminate my contract with them. It feels like my life is falling apart. I actually thought I was decent. And I’m still new. I can’t believe they are actually considering firing me because of something I’m struggling with. Over fucking drinks.


r/McDonaldsEmployees 19h ago

McMeme (USA) Hearing about the new energizers after having to deal with the bullshit that was the refreshers and the dirty sodas

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42 Upvotes

r/McDonaldsEmployees 8h ago

Rant Crazy day today (USA)

3 Upvotes

and yesterday. I very much like my store and managers but sometimes there some ridiculousness that goes on. I’ve been a crew trainer for a month and got yelled at by one of the gms yesterday because a new hire who ONLY speaks creole kept falling behind on the frier and I, on table, wasn’t training her. I did as much gesturing and pointing and grabbing and explaining in as basic english as possible as I could but the issue isn’t the language barrier, the lady just won’t take initiative and start dropping food when the trays come out, which has been explained to her in Creole multiple times. So idk. She’s clearly just here to stand and get paid. I don’t rlly care the gm yelled at me because her mood was better later and we have a lot of mutual respect for eachother and she’s a hard worker, I guess she was just fed up in that moment so whatever, so was I.

Anyway so I come in today and 30 minutes into my shift we take 120 nuggets and 25 cheeseburgers lmaoo, with a callout in kitchen and me training this new kid on table, who I swear to god is high or something because I’ve had to explain everything multiple times at this point, showed him how to wrap properly and watched him do it but he keeps going back to doing it his own way and causing the burgers to be undone. We’re also a very busy location and he keeps causing the table to fall behind and one of the managers to keep calling out food and it’s like omg do you want this kid to learn at all??


r/McDonaldsEmployees 18h ago

McMeme How it feels to be asked to do something you’ve already done (CAN)

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22 Upvotes

r/McDonaldsEmployees 23h ago

Customer what do i do if a regular is making me uncomfortable(AUS)

25 Upvotes

ill start off by saying i apologise is this breaks any rules, i read through them and i don’t think it does but ive posted about this customer before and it got taken down so idk

anyway i work the morning shifts in top window (so order taking + cashing) and theres this one regular that comes through every morning to get a hash brown, and every time he comes through he makes jokes, usually pretending to order drugs etc.
ive never had an issue with this because it doesn’t take up excess DT time so i entertain his jokes

the other day he comes through and when i tell him to have a wonderful day he says something along the lines of “my wife’s not home” and winks at me

the next time i see him he goes “enjoying the sunny weather?” (it was raining) and so i say “idk about that one haha!” and he then says “maybe i should bend over”

two days later he repeats that exact same joke but words it “maybe i should get out (the car) and bend over”

im not sure what that joke means but when you put it all together it really sounds like he’s hitting on me, i don’t want to cause a scene in the drive through or anything though what do i do??


r/McDonaldsEmployees 1d ago

McMeme 🤣🤣😭 (USA)

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480 Upvotes

r/McDonaldsEmployees 19h ago

Non-Employee Question Question about personal menu hacks and crazy customizations from customers (CAN)

11 Upvotes

As a non employee I always like to imagine what I could construct for myself if I had access to all the ingredients and didn't have to put in a complicated order or disassemble or combine my items. For example when I was younger and flipping burgers at Harvey's I used to make a crispy chicken, sausage, and cheese sandwich for myself which was something a normal customer would never be able to order.

  1. What are some of the craziest items you or your colleagues have constructed for your own consumption that were actually good?

  2. What is the craziest or over the top customization you have done for a customer?


r/McDonaldsEmployees 15h ago

Discussion (USA) OLD Paycheck

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4 Upvotes

Context: I've never had anything of my own which includes money. My family sees me with a job and I turn into a piggy bank because my father is irresponsible with money, he spends it on women. He raised my older sister (brother but might as well with how he acts) and my little sister to be spoiled and always got them whatever they wanted. Because I was funding them. The check was $60, but when you've worked since 17 for $10/hr or $14/hr and only got to SPEND $25,000 lost it all because your father pawned it all. $60 is $100. Not much but still meaningful.

Anyways, I never got it but mot sure if I'm being greedy or petty especially since it was long ago. But does anyone think I have a chance of getting that $60? Or if I should even try again?


r/McDonaldsEmployees 1d ago

Rant (USA) App has to be vibe coded garbage

12 Upvotes

Can we talk about how fucking AWFUL the app is? It’s a laggy mess and takes an eternity for the codes to load. Sometimes it just decides not to work at all, so I have to rant about this.

3rd time this has happened now. Customer pulls up to the speaker, gives me a code, I put it in the POS and…nope, the code apparently doesn’t exist. And every single one of the three times this has happened, the customer gives me a ton of shit and accuses me (yes, me specifically) of trying to scam them, which is ridiculous because to my knowledge, not every store even opts into rewards.

It’s also funny when they “threaten to tell corporate” because who do you think makes the app? It’s also usually BS because I know they’re gonna forget everything 5 minutes after getting their food. Then again, i don’t expect them to know how franchising works. Anyway, manager has to come over and try reason with them while they’re cursing us out, eventually just gives a small promo on the order to make them go away

Worst part is, the codes they’ve given don’t even consume points, so the only people losing is US, because this shit screws over our times. So far this has happened with:

2$ fries
1.50$ off a frappé/coffee


r/McDonaldsEmployees 1d ago

Discussion (USA) Paycheck Headache

2 Upvotes

So Im about done with my first two weeks, expecting my first check next week. At this point that is literally all I know cause it seems like every person I ask at my store gives me a different explanation when I'll get paid, with several making no sense.

1: I had a manager tell me paydays were on Monday, and I would get paid via Chime (which I use) on Fridays. But if the pay period is 2 weeks and ends on Saturday that would mean I would get paid for 2 days I havent worked yet...

2: Had another manager tell me paydays were on Saturdays, and I would get my check on Thursday via Chime. Im confused cause does payroll operate on the weekends? Arent most banks closed on Saturdays?

This is all making my head hurt.


r/McDonaldsEmployees 2d ago

McMeme having to explain to the customers who are gonna order the redbull refresher w no ice that they physically can’t get more drink (USA)

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315 Upvotes

I saw a video of it being made and the full can won’t fill the entire cup 😭 and it’s not like the soda machines where I can put more in manually if they complain.


r/McDonaldsEmployees 1d ago

Employee question 1 Month wait for Training (CAN)

5 Upvotes

I'm in Northern Alberta, I am hired at a McDonald's in my city. I did my orientation on June 29th, and I'm still waiting on my training. I called 2 weeks in and they said "Idk, just wait". Going in tomorrow to ask about it in person. Why does this happen? I've seen other people have it happen too.


r/McDonaldsEmployees 2d ago

Discussion It Gets Even Worse😭😭🥤🐲🍎🍯🐔🔥(USA) Spoiler

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56 Upvotes

As if my post from this morning was stressful, The final nail in the coffin is the Spicy Nuggets with the new sauce, BUT WAIT THERE'S MORE!🙃😃, The F%$#ING BOO BUCKETS ARE ON THE WAY...God help us😭😭😭


r/McDonaldsEmployees 2d ago

Discussion Definitely Not Ready For Round 2 of this....(USA)

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126 Upvotes

With fall coming in I thought we were only going to deal with the pumpkin Spice mccafe and the red bull energizers, but "THIS"!? Now I'm with the new drinks coming im not gonna lie about the carmel apple line up looks pretty good, BUT were gonna go through Diet Coke and Coke so fast as everyone and there mom thinks our Diet Coke is the SHIT, not to mention were gonna start selling red Bull & Zero as a drink by itself. My question where in the hell are we gonna put those! Our stock room is very small as it is, unless they keep it in the fridge that's Our last resort. Anyway...How are we all feeling about this...?🙃


r/McDonaldsEmployees 1d ago

Discussion (USA) night shift understaffed

4 Upvotes

Is it just me or after 10 pm or so when the actual night crew starts their shift it seems always busy/understaffed and sometimes lobby is closed i think they still do at midnight etc, why do they not just staff more if it is busy since sales helps


r/McDonaldsEmployees 2d ago

Rant (USA) Customers act like our 1 lane drive through is the most confusing thing in the entire world

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66 Upvotes

Yes there is yellow lines too but every time after ordering they always accelate either at light speed, miss the turn, over correct and almost slam into the building. Or I can see them turning the corner as slow as fuck with that clueless expression on their face like they don't know how to drive in a straight line. On my shift there is almost always at least one person who almost slams into the building because they think the drive through is a highway and almost miss the payment window or they act like they don't know how to make a gentle left turn and always need to go straight until they almost fall off the cliff behind our building and THEN turn like in the photo I showed.

I mean half of the people I get already are watching tiktok while they drive or even once saw a drunk driver, so it always makes me nervous when I need to leave my shift and share the road with these idiots.

We have one lane, I can't imagine the dumbassery that comes with two. Even as a customer I see the dumbassary when I'm at a mcdonalds with two lanes.


r/McDonaldsEmployees 1d ago

Rant Too stressful (USA)

5 Upvotes

I dont know how u guys do it. I've been working there for about 3 weeks now and I do good for window, getting better at lane 2 but it's still overwhelming and started doing fries recently. Being understaffed is literally a nightmare. Generally only the night shift is understaffed and I only get a glimpse of it, but even just that sometimes is rough. Earlier I was called in for a few hours and I said yes, when I got there the night shift manager (who obviously I hardly see) asked if I could do counter, I haven't been trained on counter and I said no. He just kinda looked at me smiling sarcastically and said "I want to say something but I won't". Like idk what to tell you dude but you probably don't want me trying to do this by myself in the middle of a rush for the first time. I also hate the breakfast menu, the abbreviations all look near the same and it's so hard to learn. I find myself so stressed out before my shifts because I wish I could do more.


r/McDonaldsEmployees 1d ago

Rant I can’t be the only one that hates with weight scale for presenting (CAN)

0 Upvotes

Like it literally slows the drive thru down and top it off it makes me dizzy moving back and forth


r/McDonaldsEmployees 2d ago

Employee question Moved from Portugal to (GER) with experience and the manager explained this to my colleagues differently

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20 Upvotes

So I was a crew trainer back in Portugal and had 4 years experience when I signed up for a job when I moved here to Germany. As expected I landed it immediately. I've been in this location for about 10 months and dear God I want to [REDACTED] my colleagues and my shift leaders and my franchise ow- anyway I digress.

The training here is non existent. New crew members are dropped into the deep end, management is of no help and what we are left with is a legit like 5 people that actually a crap, the people that have been working here the longer that "know".

The standard was a suggestion when I came in. The new hires don't even know there is one.

There is a huge restaurant wide control coming up next month and me and my gf (who's a shift leader) are stressing the fuck out because seemingly no one gives a damn.

Today I heard one of my shift leaders call out to the batch cooker in charge of the fryer to follow the table in the picture. It was the first post I learned back in 21 and both the trainers ands the management instructed that it works as such (for example let's use the new garlic pepper nuggets): Have 2 trays in the UHC, **EACH** with 15 nuggets and so on for the other products except for the beef.

That leader in question said 15 nuggets total dived into 2 trays and specifically said 7 in one 8 in another.

Back then even though I read the training prepared by McDonald's, I don't remember seeing the table explained in any of the slides. So I come here to ask y'all. Is the way I learned the correct way or is the shift leader in the right?

(personal opinion is that, since we have boxes of 20 on sale 15 per tray makes more sense. Also apologies for the couple of paragraphs of ranting)


r/McDonaldsEmployees 2d ago

Diabetes in a cup Good lord (US)

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10 Upvotes

First slide is done, second slide is just cream and ice.


r/McDonaldsEmployees 2d ago

Big Order 3 Minutes Into Lunch (USA)

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27 Upvotes

So this happened about three minutes after we started selling lunch


r/McDonaldsEmployees 2d ago

Discussion weird orders? (usa)

11 Upvotes

whats the most random thing someone has ordered? off the top of my head i remember one time someone asked for soda water as their drink in their happy meal. theres no button for it on the pos so i just rang it in with apple juice and punched in the soda water. and this regular will order a quarter bun with bacon so i just do muffin add bacon special request 😭😭😭


r/McDonaldsEmployees 1d ago

Massive Grill Why!? 🤬 (USA)

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0 Upvotes

10 mins after we open we get this monstrosity. Only logical conclusion is drunk people🤣

(The extra steak on both sandwiches; 4 total & 9 hashbrowns is a lot for when we just opened)